Michael Fotie | Page 3

Very poor customer service from Sonja Juarez who is full of attitude and not helpful to customers. Shuttle driver refused to bring me back to the dealership once service was completed, stated it's for local of attitude and not helpful to customers. Shuttle driver refused to bring me back to the dealership once service was completed, stated it's for locals only (which I am). Poor response from management also who denied me for asking to speak with the owner. I was also injured exiting the shuttle and made it known to the driver and to management. Do better Planet Nissan. Do I need to teach you how to behave properly? More

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Happy with Service that was provided by Justin for my Pathfinders very first oil change. Pathfinders very first oil change. More

by geofel Verified Customer Verified Customer

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I had to bring my car in early and not only did they take it but they finished early and had it ready for pick up. Great service. it but they finished early and had it ready for pick up. Great service. More

by KEITH.J.SIMPKINS Verified Customer Verified Customer

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Jason and sonja always take care of me. The techs are always clean and do a great job. The techs are always clean and do a great job. More

by DOMINO2003.DH Verified Customer Verified Customer

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Awesome friendly service I would recommend to other clients to get their car serviced here . Look forward to future appointments clients to get their car serviced here . Look forward to future appointments More

by jovitaherrera83 Verified Customer Verified Customer

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waited for a part to arrive so i got the car the following day...but it's all good.. following day...but it's all good.. More

by kenny Verified Customer Verified Customer

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Jason from the service department is a great person please give him a recommendation for his great service please give him a recommendation for his great service More

by GERALDUNCIANO Verified Customer Verified Customer

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I own a 2004 Nissan Quest. A little old but still runs great. However it got a mysterious dashboard connection problem and who could blame a 22 year old car for trouble now and A little old but still runs great. However it got a mysterious dashboard connection problem and who could blame a 22 year old car for trouble now and then. I called and made an appointment for Planet Nissan to check it out and they told me upfront there would be a diagnostic fee. I agreed and dropped it off. Within 2 hours, Nissan called me with both good and bad news and told me they would not be able to repair the issue due to access to outdated but new parts. The good news was they pinpointed the exact issue and they were NOT going to charge me the diagnostic fee. I was able to take their findings and went to a salvage yard and replaced the part myself for under $40. Very happy with how this turned out. More

by PATJENKINS001 Verified Customer Verified Customer

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Thank you Planet Nissan for always providing exceptional customer service and making sure that my car is well taken care of! customer service and making sure that my car is well taken care of! More

by MAYLIN8283 Verified Customer Verified Customer

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Excellent in every way. No problems. Professional, courteous. Work was done quickly and correctly. Thanks No problems. Professional, courteous. Work was done quickly and correctly. Thanks More

by TUTS2U Verified Customer Verified Customer

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