Michael Gardner | Page 2

Outstanding experience (again!) at this dealership I leased my second vehicle from this dealership, and had the good fortune of working with Mike Gardner. Mike embodies all of the qualities of profess I leased my second vehicle from this dealership, and had the good fortune of working with Mike Gardner. Mike embodies all of the qualities of professional excellence. He is friendly, knowledgeable, well-organized, and empathetic. Mike Garner is a valuable asset to this first-rate dealership! Carrie Watts handled the financing chores for my vehicle, and all went well. Carrie took the time to make sure that I understood every aspect of the contract. When I leased my first vehicle from this dealership three years ago, Carrie was my salesperson! As such, she represented the face of this company, and I knew that I wanted to return for another vehicle. I was pleased to see that the dealership recognized this truly outstanding employee with a promotion. More

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I had such a good buying experience I came in to purchase a Wrangler. Mike Gardner helped my. He was very kind and patient. I enjoyed the process so much I ended up buying two Wrangler f I came in to purchase a Wrangler. Mike Gardner helped my. He was very kind and patient. I enjoyed the process so much I ended up buying two Wrangler from him. Love the brand, the store and Mike. couldn't be happier More

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First Time Leaser I’ve had my drivers license for 12 years, but this was my first time interacting with the sales department of a dealership. Knowing the stereotype of I’ve had my drivers license for 12 years, but this was my first time interacting with the sales department of a dealership. Knowing the stereotype of car salesmen, I wasn’t excited about what I needed to do. I looked around the lot before entering the building. Both guys immediately acknowledged my presence when I walked in, and Michael G was there to help. I explained what I wanted and gave him an idea of what I wanted to pay. He gave me several options, and I told him I needed to think about it. I emailed him early the next day and received a quick response. I returned that afternoon and drove home in my new Jeep Cherokee Trailhawk, super pleased with my experience. Of course, there was paperwork involved. My sales guy Mike was wonderful and accommodating, but I was then turned to the paperwork guy. He was also great. My only wish is that I would have been explained the optional insurance packages when we were discussing prices towards the beginning, not to find out I was going to spend an extra $46 a month (albeit on something I do believe will be worth it). Maybe that’s my mistake as a first time leaser. Overall, I’ll be happy to say Hi to Mike when I see him again and will most likely to continue to do business with them in the future. More

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DO NOT WASTE YOUR TIME AND MONEY These are the worst liars I have ever met, they put down their other lots so bad when they are the worst. They dont want to help you if you're there t These are the worst liars I have ever met, they put down their other lots so bad when they are the worst. They dont want to help you if you're there to buy a used car, they have no consideration for couples who dont have money to buy new cars. Suburban of ann arbor and suburban infinity of novi are horrible places to deal with. We went all the way to Suburban imports of Farmington hills and dealt with Zack, that place knows how to please their customers and they are so nice and kind. We bought our vehicle from them and will be glad to deal with them again. Dont waste your time dealing with Ann Arbor or Novi, go to Farmington hills and see decent people who actually want to help. More

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A Truck to hold the whole family Mike Gardner was our car salesman, and he couldn’t of been a nicer or more honest human. We needed a new truck to hold us and our rapidly growing pup Mike Gardner was our car salesman, and he couldn’t of been a nicer or more honest human. We needed a new truck to hold us and our rapidly growing puppy. Not only was Mike friendly, but everyone at the dealership was welcoming to us and our Rottie Tony including dog treats and an indoor water bowl! There was some work that needed to be done before we took the truck home and Mike was in constant communication as everything got done, including making sure it got done before our upcoming trip up north for the holiday. Cannot say enough positive things about Mike and his service. Also, so happy with how quickly Carrie got the paper work completed while we got to learn about her and her own pups that she had at home. Highly suggest Mike and the staff at Suburban CDJR of Ann Arbor. More

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Easy, fast Mike was super helpful, not at all pushy. We told him what we were looking for and he helped us find it without trying to talk us into anything we did Mike was super helpful, not at all pushy. We told him what we were looking for and he helped us find it without trying to talk us into anything we didnt need. Mike also was diligent about following up with any questions we had about the vehicle. More

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Best experience ever I have purchased several car in the past and this was by far the best experience EVER! I was there a total of 2 hours because everyone worked so well I have purchased several car in the past and this was by far the best experience EVER! I was there a total of 2 hours because everyone worked so well together. More

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3rd car purchased this year Just purchased our 3rd used vehicle from suburban jeep ann arbor within the last 6 months. Staff and management were top notch. All 3 cars are perfor Just purchased our 3rd used vehicle from suburban jeep ann arbor within the last 6 months. Staff and management were top notch. All 3 cars are performing great with no problems. Got a great deal on great products. Definitely will be back. More

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in search of a vehicle to fit my needs Michael Gardner was my sales rep. He was helpful, nice and determined to help me find a vehicle that I wanted. I was looking for a 4x4, the first vehi Michael Gardner was my sales rep. He was helpful, nice and determined to help me find a vehicle that I wanted. I was looking for a 4x4, the first vehicle he showed me was what we both thought was a 4x4. come to find out it wasn't . disappointed because I really liked the vehicle I was ready to walk. without skipping a beat Michael showed me a different vehicle it was much nicer than the other one and gave me more bang for the buck. My wife even liked it when I showed her the vehicle with all of the options when I got home. my overall experience at suburban was OUTSTANDING. that's why they get 5 stars from me. thanks again Michael. More

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Great experience! We had the intention of shopping around for cars over the weekend. We went to a couple different places but didnt need to do any more shopping after s We had the intention of shopping around for cars over the weekend. We went to a couple different places but didnt need to do any more shopping after stopping here. Mike took his time with us and I feel like we ended up in the perfect car. I look forward to working with him again. More

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