Michael Giusto
Michael Giusto at Biggers Mitsubishi

Michael Giusto | Page 5

Service Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.7
410 Reviews
4.7

410 Reviews

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410 Reviews of Michael Giusto

November 05, 2025

Dealership Rating
Employee Rating

People are polite and knowledgeable and are willing to work with you regarding maintenance upkeep and purchases. More

by dediolaura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear our team was polite, knowledgeable, and helpful with your maintenance and purchases. We truly appreciate you choosing Biggers Mitsubishi!

November 01, 2025

Dealership Rating
Employee Rating

I Always receive decent service but 75-90 minutes is too long for an oil change. More

by DENISED21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback. We’re glad to hear that you consistently receive good service, and we apologize that your oil change took longer than expected. We’ll review our processes to see how we can make service visits quicker and more efficient. We appreciate your patience and your continued trust in Biggers Mitsubishi.

October 29, 2025

Dealership Rating
Employee Rating

Everyone is welcoming. Service dept is outstanding. Jim and Arnold were terrific. Our new purchase went smoothly, as always. I think this is our 8th or 9th car from Big More

by laura-bonat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez , Jeremy Brennan, Jim and Arnold from sales

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your loyalty and wonderful feedback! We’re thrilled to hear that Jim, Arnold, and our team provided outstanding service and that your purchase went smoothly. We’ll be sure to pass along your well wishes to Keith — we know he’ll appreciate it. We truly value your continued trust in Biggers Mitsubishi over the years!

October 27, 2025

Dealership Rating
Employee Rating

It's been a "no pain" experience. We are extremely happy with the service. We do not go anywhere else for service. They are the best. We have purchased 5 various cars from Mitsubis More

by C.E.RIEKER101803
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez , Jeremy Brennan, Jeff, he waorks on are car too.

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your loyalty and kind words! We’re thrilled to hear that every service experience has been smooth and enjoyable, and we truly appreciate your continued trust in Biggers Mitsubishi over the years. We look forward to serving you for many more vehicles to come!

October 26, 2025

Dealership Rating
Employee Rating

Good service wonderful people love the waiting room and how fast it was the service More

by JOSEPEREZ1614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez , Jeremy Brennan

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your kind feedback! We’re thrilled to hear you enjoyed our fast service, friendly team, and comfortable waiting room. We truly appreciate you choosing Biggers Mitsubishi!

October 25, 2025

Dealership Rating
Employee Rating

Thought i has a issue with the tailgate making rattling noises. The service tech showed me it was a normal occurrence with all the outlanders. More

by luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez , Jeremy Brennan

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad our service tech was able to explain the tailgate noise and provide clarity for your Outlander. We appreciate you choosing Biggers Mitsubishi and look forward to serving you again!

October 04, 2025

Dealership Rating
Employee Rating

This is the 3rd car we purchased from Biggers. Great dealership and great service too! Total Mitsubishi fan! More

by mgranzin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey , George Bicos, Darien Ivery, David Payne

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your loyalty and continued support! We’re thrilled to hear that your experiences with Biggers Mitsubishi have been great and that you’re a total Mitsubishi fan. We truly appreciate your business and look forward to serving you for many more vehicles to come!

September 27, 2025

Dealership Rating
Employee Rating

The service department staff were very helpful and courteous in the maintenance of my vehicle. More

by JENNIFER_DOMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

September 23, 2025

Dealership Rating
Employee Rating

Happy with the consultation and service provided by Mike, surely went above and beyond. Just not happy with the car wash and this is not the first time. My car still had stains and dirt all over. More

by rg4arg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Graves

September 06, 2025

Dealership Rating
Employee Rating

The Service Department employees are top notch, I am so grateful to have such a professional facilty to have my Mitsuibitshi worked on. More

by PAMCOOPER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: And new trainee, I would have never known he was unless I was told that

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