Michael Gleydura

The dealership staff were immediately friendly and welcoming. I did not feel a pressure to listen to a pitch or make a commitment. I felt like I received great information, honest input and good respo welcoming. I did not feel a pressure to listen to a pitch or make a commitment. I felt like I received great information, honest input and good responses to questions I asked. Margaret was especially great to work with - professional, knowledgeable, supportive, and flexible in terms of what I was looking for in a deal and what Lexus could accommodate. More

Report | Print

This dealership is phenomenal. From the moment we met Margaret until leaving the dealership in our beautiful new Lexus, she was attentive, extremely knowledgeable, extremely help From the moment we met Margaret until leaving the dealership in our beautiful new Lexus, she was attentive, extremely knowledgeable, extremely helpful and kind. She spent extra time making sure we included all the options we loved and explained each thoroughly. The entire staff is great. The service department technician was knowledgeable and courteous, rare to find and everyone we met very professional. More

Report | Print

I recently purchased my new Lexus and had the absolute best experience working with Seth Collins. From the moment we walked in the door until we drove away in my new Lexus, everything was seamless. Set best experience working with Seth Collins. From the moment we walked in the door until we drove away in my new Lexus, everything was seamless. Seth’s communication skills were excellent, and his customer service was truly outstanding. He made the entire process smooth, stress-free, and actually enjoyable. He was attentive, professional, and made sure every question was answered. If you’re considering purchasing a Lexus, I highly recommend asking for Seth Collins. It was an excellent experience from start to finish! The presentation of my Lexus with the red bow and the Lexus team congratulating me with cowbells was a very nice touch! More

Report | Print

Allison was very supportive to this process. She made sure my needs were met, answered any questions I had, and she was thoughtful. Allison was very personable and this was the best car purcha She made sure my needs were met, answered any questions I had, and she was thoughtful. Allison was very personable and this was the best car purchasing/leasing experience I’ve ever had. More

Report | Print

It took a long time to get the GX i wanted but it was worth the wait. I have been waiting since last summer. Finally got it in January 2026 Ryan kept in touch worth the wait. I have been waiting since last summer. Finally got it in January 2026 Ryan kept in touch More

Report | Print

Lexus of Cleveland exceeded my expectations. Sam and the entire staff including the finance manager were professional, helpful, and communicative throughout the process. They provided an excell Sam and the entire staff including the finance manager were professional, helpful, and communicative throughout the process. They provided an excellent, seamless experience. More

Report | Print

The entire staff at Lexus of Cleveland is professional, respectful, & responsive. Colin walked me though the process from customer ordering to driving away in my new RX350h seamlessly. I will definitely sh respectful, & responsive. Colin walked me though the process from customer ordering to driving away in my new RX350h seamlessly. I will definitely shops here again for my next family vehicle! More

Report | Print

Always stellar. Christian has been working with me for months trying to meet my criteria and jumped on it when the right one came in. Second of many to be purchased Christian has been working with me for months trying to meet my criteria and jumped on it when the right one came in. Second of many to be purchased here, all services here for years now, and couldn't be happier. They set the bar that other dealerships dream of meeting. More

Report | Print

Christian Miller has won the most outstanding sales personnel for Lexus that I've ever encountered I believe this is the fifth car we purchased from this dealership and it's because of Christian Miller personnel for Lexus that I've ever encountered I believe this is the fifth car we purchased from this dealership and it's because of Christian Miller on his knowledge and expertise. More

Report | Print

We have purchased four cars from Metro/Lexus of Cleveland dealership; this experience was the best. Christian was a true professional in every aspect of the purchasing process. He is a terrific ambassador dealership; this experience was the best. Christian was a true professional in every aspect of the purchasing process. He is a terrific ambassador for Lexus and the Ganley family of automotive dealerships. More

Report | Print