Mary Mendoza

North Park Toyota of San Antonio responded

Thank you for sharing your feedback about your recent service experience. We truly appreciate your recognition of our team's customer-friendly and professional approach - this means a great deal to us. We understand your frustration regarding the additional repair needed for your catalytic converter. We recognize that discovering another issue requiring further investment can be disappointing. Your experience helps us identify opportunities to enhance our diagnostic processes. We value customers like you who take the time to provide honest feedback about both the positive aspects of their visit and areas where we can improve our service delivery. We hope that when you return for the additional work, we can continue to demonstrate the same level of professionalism and customer care that you experienced during your initial visit.

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you’ve consistently had good experiences and felt taken care of by the team.

North Park Toyota of San Antonio responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that you've had such a great experience with us over the years. We look forward to helping you with many more vehicle purchases in the future!