Michael Grasso | Page 6

The service manager make feel i am the 1% unlucky customer who has too many problems with a new 2025 Acura mdx technology package, and he said is normal to have too many problems with a brand new car customer who has too many problems with a new 2025 Acura mdx technology package, and he said is normal to have too many problems with a brand new car, instead to show some some empathy and understanding for my frustration and disappointment for all this issues in a 56 thousand dollars brand new car Also I spent 8 hours in the car dealership because they were fixing something in my car just to leave and find the same day at home that they left a lose part on my car. More

by csantiago.vargasp Verified Customer Verified Customer

Report | Print

Your staff, Mr. Michael continue to go above and beyond every time I have service scheduled with him. Thank you for everything and understanding my situation and res Michael continue to go above and beyond every time I have service scheduled with him. Thank you for everything and understanding my situation and resolving it rapidly More

by PYTHIASS Verified Customer Verified Customer

Report | Print

Thorough and excellent service. Recommend to any and all owners. Very professional all staff are peasant and helpful Recommend to any and all owners. Very professional all staff are peasant and helpful More

by PATDENIER Verified Customer Verified Customer

Report | Print

Service was great everything was done exactly when they said it would be ready. Will always bring our Acura in for service. said it would be ready. Will always bring our Acura in for service. More

by RUSSANN1234 Verified Customer Verified Customer

Report | Print

My car was towed in for a flat tire that I got late at night, and by mid morning the tire was fixed and I had my first oil change taken care of for me. The service was seamless and very responsive. I tr night, and by mid morning the tire was fixed and I had my first oil change taken care of for me. The service was seamless and very responsive. I truly appreciate the wonderful service. Thank you. More

by Rana B Verified Customer Verified Customer

Report | Print

The visit was for an oil change that easy to get service done and was completed relatively quickly. done and was completed relatively quickly. More

by SILVERREF Verified Customer Verified Customer

Report | Print

The service of all member of the staff was extremely profesional, although I arrived late they give me a fast service. profesional, although I arrived late they give me a fast service. More

by GABRIELDM66 Verified Customer Verified Customer

Report | Print

Great staff, great work, Great cars Will always come here for service or a new car here for service or a new car More

by mpetrillo12 Verified Customer Verified Customer

Report | Print

Great experience with the service department everything was fast and good. Thank you for great service was fast and good. Thank you for great service More

by LMBROWN016 Verified Customer Verified Customer

Report | Print

5 star maintenance department. Mike did a fantastic job from start to finish. He knew exactly the part I needed and had it installed quickly. Included a car wash and interior vacuu Mike did a fantastic job from start to finish. He knew exactly the part I needed and had it installed quickly. Included a car wash and interior vacuum. While I waited there were newspapers and a cafe. Child was playing with the table toys. Quite a contrast to the horrible maintenance department where I take my 2025 Acura Integra in Chesapeake, Virginia! More

by SUSANJH42 Verified Customer Verified Customer

Report | Print