Michael Heintz | Page 32

Customer Service #1 I was not sold a vehicle. I was educated on the vehicle by Michael Heintz and which led me to purchase my first Mazda CX-5. Michael and Nick Flood t I was not sold a vehicle. I was educated on the vehicle by Michael Heintz and which led me to purchase my first Mazda CX-5. Michael and Nick Flood take care of their customers. More

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Planned on test drive, ended up purchasing! I had been eyeing the Mazda CX-5 and decided I would at least start with a test drive. Mike Heintz assisted me and was very informative and helpful. I I had been eyeing the Mazda CX-5 and decided I would at least start with a test drive. Mike Heintz assisted me and was very informative and helpful. I fell in love with the car right away and Mike went over some purchase/lease options. They were in my budget so I went for it. The process was smooth and like no other car buying experience I have had. I would suggest Werner to my family and closest friends as there was no pressure. More

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Fast & Easy ! At Werner Mazda, Mike Heintz was easy to work with. He made our car search painless, fast and reasonably easy. He got me the new vehicle I was after At Werner Mazda, Mike Heintz was easy to work with. He made our car search painless, fast and reasonably easy. He got me the new vehicle I was after at a price I could live with. I especially liked that no one came out and jumped on us the minute we arrived on the lot. In the past I have been hesitant to leave my vehicle at some dealerships to even look a car over because of feeling like I am being swarmed. That didn't happen here but the minute we walked in Mike was there to greet us an help us find the right deal. More

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They actually care! I have to say, I've dealt with a handful of dealerships and this one actually makes you feel like they care and are willing to work with you to get yo I have to say, I've dealt with a handful of dealerships and this one actually makes you feel like they care and are willing to work with you to get you into the car you want to be in. They are fair and kind. Being a woman walking into a dealership you feel like you may be taken advantage of, but not the case here, I felt like that wasn't even a factor, that they had a customer, like anyone else, and they were willing to work with me and were fair to deal with. Everyone I met at the dealership were friendly and easy to talk to. More

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Best car buying experience Werner Mazda gave me the best car buying experience I have had in many years. They were delightful to work with, no pressure and made me a great deal Werner Mazda gave me the best car buying experience I have had in many years. They were delightful to work with, no pressure and made me a great deal. Mike Heintz and his sales manager were easy and fun to work with and provided both followup and great customer service. More

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No pressure and easy transaction Michael was very knowledgeable. The first day I went and looked he gave me basic information and no pressure. I then sent a message and he followed up Michael was very knowledgeable. The first day I went and looked he gave me basic information and no pressure. I then sent a message and he followed up to answer any further questions I took it for a test drive. During the test drive he told anything and everything about the car. The payment process was very easy. The overall environment was friendly and relaxed. I would absolutely buy another car from them. More

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The best car buying experience we have ever had. My husband and I have purchased a lot of cars throughout our lives...some experiences were good, some not so much. And then we met Mike Heintz. He tru My husband and I have purchased a lot of cars throughout our lives...some experiences were good, some not so much. And then we met Mike Heintz. He truly was the most knowledgeable, personable, least pushy sales person either of us has ever worked with. We went in not even sure that a Mazda was what we were looking for but after getting a full blown education from Mike and then meeting with Rich Hammond, we were convinced that I belonged in a gorgeous CX-5. We had some numbers to crunch and they allowed us the time to make sure we were making the right decision without pressure. After working out what we believe was the absolute best deal on both our new car and our trade-in, we left very happy to now be a part of the Werner Mazda family of highly satisfied buyers. The extras that the dealership provides in the way of service are like none either of us has seen before, which is clearly a reflection of the Werner family values. It almost makes you look forward to your first service appointment. More

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Good experience with Mike Heintz at Werner Mazda, Manchester Worked with Mike Heintz to lease a new CX-5. He was very helpful and knowledgible. No pressure what so ever. We would definitely recommend him to Worked with Mike Heintz to lease a new CX-5. He was very helpful and knowledgible. No pressure what so ever. We would definitely recommend him to friends and family that may be looking for a vehicle. More

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FANTASTIC experience Michael Heintz was WONDERFUL. No pressure, very knowledgeable, helpful, comfortable and fantastic overall experience from all staff. He answered the m Michael Heintz was WONDERFUL. No pressure, very knowledgeable, helpful, comfortable and fantastic overall experience from all staff. He answered the many questions we had. Everyone was very kind and treated us very well. I felt like he was trying to meet our needs instead of just sell us a car. Wouldn't want to go anywhere else. And we're SO happy with our new CX-5!! More

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Highly Recommended! I decided it was time to trade in my car and built a 4-car comparison table. It came down to the CX-3 and another competitive brand. Mike Heintz and I decided it was time to trade in my car and built a 4-car comparison table. It came down to the CX-3 and another competitive brand. Mike Heintz and Nick Flood were exceptional to work with. There was no overwhelming pressure. The CX-3 was selected (I love the car!). I truly believe the most important feature of a car is where you buy it. Hats off to Mike and Nick--and of course Ted Danuski. Thanks guys! More

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