Michael Howard | Page 2

Excellent shopping experience, no pushing and no hassle. Everyone is courteous and knowledgeable. Working with Adam G and Michael H was a great experience. I thoroughly enjoy my new vehicle and will be Everyone is courteous and knowledgeable. Working with Adam G and Michael H was a great experience. I thoroughly enjoy my new vehicle and will be back when it is time for another! More

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Michele Zelarayan was my first point of contact for Infiniti Norwood. Michele was unavailable for the date I scheduled to test drive the QX80. Instead, I worked with Michael Howard. From the beginning, Infiniti Norwood. Michele was unavailable for the date I scheduled to test drive the QX80. Instead, I worked with Michael Howard. From the beginning, Michael was professional, courteous, knowledgeable and an incredible pleasure to work with. Michael worked a miracle, and I was able to complete my purchase and leave with my vehicle (unexpectedly) even though I was on a tight schedule to attend an appointment on Cape. It was the most enjoyable car buying experience I have ever had. The SUV is stunning and exceeds all my expectations and Infiniti of Norwood did too! Michael was a dream to work with - HIGHLY RECOMMEND! More

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From my initial contact with Michele Zelarayan to purchasing a vehicle from Infiniti of Norwood was a pleasurable experience. Particularly dealing with sales consultant Mike Howard. Mike was very pro purchasing a vehicle from Infiniti of Norwood was a pleasurable experience. Particularly dealing with sales consultant Mike Howard. Mike was very professional. More

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They are very and good. I like this place and the service they’ve have provided. they’ve have provided. More

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Just purchased my vehicle here. What a great experience for me.. Everyone very professional! Loved Micheal H. with the English accent,very knowledgeable about the in inventory. for me.. Everyone very professional! Loved Micheal H. with the English accent,very knowledgeable about the in inventory. More

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Servive manager Nigel DeSilva is very accomodating and he deserves an award of somesort! The staff in the sales office especially Mikchael! The staff in the servive center are fantastic! deserves an award of somesort! The staff in the sales office especially Mikchael! The staff in the servive center are fantastic! More

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Excellent sales and service experiences. I continue to be a loyal customer. This is probably the 8th vehicle that I have leased from the dealership. a loyal customer. This is probably the 8th vehicle that I have leased from the dealership. More

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We continue to return again and again to INFINITI of Norwood and particularly to our car sales rep, Michael Howard, who actually makes car buying a fun and pleasurable experience, Michael Howard goes a Norwood and particularly to our car sales rep, Michael Howard, who actually makes car buying a fun and pleasurable experience, Michael Howard goes above and beyond each time we return to get a new lease. This time I decided to buy a used 2017 QX50 and I was very specific and demanding about both the exterior and interior color combo and wanted low mileage. Michael searched tirelessly to find the right car for me. I couldn’t be happier! He takes the time to make sure you understand particulars of your car before you drive off and always follows up to ensure 100% satisfaction. Manager Adam also went to bat for us during our car search. We are so appreciative of both Michael and Adam’s diligence and customer service approaches. Make Infiniti of Norwood YOUR dealership for the best in both sales and service customer satisfaction! More

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Michael was very patient with me when purchasing a vehicle, always showing me whichever cars i was interested it even if i wanted to drive it twice! Infinity norwood kept their promise to me saying th vehicle, always showing me whichever cars i was interested it even if i wanted to drive it twice! Infinity norwood kept their promise to me saying they would fix all exterior issues I noticed and wouldn't let me pick up the ride until everything was perfect! Even the finance manager was great! Mike was honest and upfront with me and gave me his honest opinion with the finance decisions i made and i left knowing i made the best decisions and with a great vehicle! Would recommend to anyone to buy their next vehicle at infinity or norwood! More

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Great attention to detail! Very focused on customer satisfaction. Responsive to customer requests with short notice. A great dealership for all customers looking for quality and dependable service. satisfaction. Responsive to customer requests with short notice. A great dealership for all customers looking for quality and dependable service. More

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