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923 Reviews of Michael Kratschmer
April 29, 2022
Excellent excellent the Hyundai had a issue they handle it beautifully I would actually buy another one and refer many people to buy Hyundai and family dealership it beautifully I would actually buy another one and refer many people to buy Hyundai and family dealership More
by PETERHAMPILOS
Verified CustomerOther Employees Tagged: Eric Kratschmer
April 27, 2022
Great service! Service advisor checked back with me and went over everything needed. And it was my free oil change! Great experience. Service advisor checked back with me and went over everything needed. And it was my free oil change! Great experience. More
by YHUELS
Other Employees Tagged: Mike Majors
April 27, 2022
Michael in service was so disrespectful. (He’s the manager) They say he is good at his job. He failed at delegating since, they wasted my whole day. They have no communication with each oth (He’s the manager) They say he is good at his job. He failed at delegating since, they wasted my whole day. They have no communication with each other. They pass the blame back and forth. I honestly don’t think I will be buy any other car/truck from them unless Michael changes his attitude/customer service skills. Michael thinks he can disrespect, ignore, dismiss people. Since he claims no one is above him. Family Hyundai needs to fix this asap! More
by lizz8314
Other Employees Tagged: Jason Lechowicz, TJ Schmitt , Tom, Bryan
April 23, 2022
Employees are always pleasant. Work done timely and you’re not pressured to have unnecessary work done. Great place! Work done timely and you’re not pressured to have unnecessary work done. Great place! More
by rknebel
Other Employees Tagged: Mike Majors , Tom Salin
April 22, 2022
Was treated very nicely was kept informed about My car. It was done in a timely matter. It was done in a timely matter. More
by jemvan75
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
April 22, 2022
I found it really shady that you changed my license plate covers. I didn’t buy the car at Family. I bought it at Phillips so why did you feel it was ok to put free advertising on my car????? I don’t th plate covers. I didn’t buy the car at Family. I bought it at Phillips so why did you feel it was ok to put free advertising on my car????? I don’t think I’ll be coming back. More
by sharonflannery
April 20, 2022
The service was great. I accidentally came in on the wrong day and they were able to squeeze me in. I accidentally came in on the wrong day and they were able to squeeze me in. More
by t.toyman5
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
April 17, 2022
Customer service is very importtant to me. I need my vehicle to travel to certain job sites. I need to make sure my vehicle is very reliable to take me to a customer site and bring me back ho I need my vehicle to travel to certain job sites. I need to make sure my vehicle is very reliable to take me to a customer site and bring me back home, Thank you, very much. More
by allenbr49
Other Employees Tagged: TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
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