Michael Krumm

Easy, very helpful, no pressure, great follow up, and I love the new car. Thanks for everything! love the new car. Thanks for everything! More

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The process was very easy. Many options. Everyone I worked with was professional and informative. Many options. Everyone I worked with was professional and informative. More

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Helpful and easy to find a new car for our family , thank you for the help! you for the help! More

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I had a great experience getting my “new to me” car! Michael went above and beyond for me! 10/10 recommend! Michael went above and beyond for me! 10/10 recommend! More

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Never did I think I would end up with a Kia. Little did I know I would absolutely love the K4! I had truly a great experience at Russ Darrow Kia thanks to Michael Krumm and Jonathan Chizever. Fr Little did I know I would absolutely love the K4! I had truly a great experience at Russ Darrow Kia thanks to Michael Krumm and Jonathan Chizever. From the very beginning Michael handled my skepticism amazingly never pressuring and incredibly patient with my occasional bluntness. I initially test drove the K5 and he walked me through all of the fun features. After thinking things over I ended up coming back but Michael wasn't in :(. Jonathan stepped in and was just as wonderful! We test drove the K4 and I loved it - the interior was definitely a selling point for me. Jonathan handled all of my many, many, many questions with absolute grace. I wrapped things up with Michael in the end who went above and beyond to welcome me into the Kia family. He even made a check in video before I came, super unexpected and super personable. Both were absolutely fantastic to work with and genuinely cared. I look forward to working with them for many more years!!! More

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Michael Krumm at Russ Darrow Kia in Madison provided exceptional service throughout our entire car-buying experience. From our initial inquiry through final paperwork, Michael was incredibly knowledgeab exceptional service throughout our entire car-buying experience. From our initial inquiry through final paperwork, Michael was incredibly knowledgeable, patient, and genuinely invested in helping us find the perfect vehicle for our needs. He took the time to thoroughly explain everything, answered our numerous questions with expertise, and made what can often be a stressful process feel smooth and straightforward. Michael’s professionalism and dedication to customer satisfaction truly set him apart. We couldn’t be happier with both our new Kia and the outstanding service we received. Anyone considering a Kia purchase should definitely reach out to Michael Krumm - you won’t be disappointed. Thank you, Michael, for making this such a positive experience! More

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The process was very easy, Michael and Matt were also very helpful with my purchase.-Emre very helpful with my purchase.-Emre More

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Worked with Antonio and Michael, both were very communicative, informative and reliable! Would definitely recommend them for any current or future Kia needs! communicative, informative and reliable! Would definitely recommend them for any current or future Kia needs! More

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I had a great experience leasing a new 2025 Kia Telluride with Michael Krumm. I came in knowing exactly what I wanted and asked for a quick, no-hassle process. Michael was responsive, professional, and perso with Michael Krumm. I came in knowing exactly what I wanted and asked for a quick, no-hassle process. Michael was responsive, professional, and personable throughout. He respected my time and needs, kept the process moving, and didn’t push any unnecessary sales pitches. I appreciated that he made everything feel smooth and low-pressure. I’ve had less-than-great experiences at this dealership in the past, but this time was genuinely pleasant thanks to Michael. I was in and out in about an hour and a half, and left with exactly the vehicle I wanted—no stress, no haggling. Highly recommend working with him if you’re looking for a straightforward and respectful car leasing experience. More

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This dealership is the best, I went to Janesville Kia and the salesman didn’t know hardly anything about the Kia K5 and wasn’t honest about the price. If you want honest people, you need to go to Russ Darrow the salesman didn’t know hardly anything about the Kia K5 and wasn’t honest about the price. If you want honest people, you need to go to Russ Darrow Kia of Madison, they have great knowledge, are willing to give you the best deal possible and when you leave, you will be very happy. More

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