Michael Krumm

This dealership is the best, I went to Janesville Kia and the salesman didn’t know hardly anything about the Kia K5 and wasn’t honest about the price. If you want honest people, you need to go to Russ Darrow the salesman didn’t know hardly anything about the Kia K5 and wasn’t honest about the price. If you want honest people, you need to go to Russ Darrow Kia of Madison, they have great knowledge, are willing to give you the best deal possible and when you leave, you will be very happy. More

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The team of Drake, Jonathan, and Michael pulled out the stops and located me a vehicle which I was seeking. Their dedication to ship a vehicle from another location to allow me to view it on a short demand stops and located me a vehicle which I was seeking. Their dedication to ship a vehicle from another location to allow me to view it on a short demanding schedule was fantastic. More

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Look. As a car dealership, it meets the standards I've experienced at Toyota, Honda and Nissan. I have found Russ Darrow Dealership personnel to prompt and As a car dealership, it meets the standards I've experienced at Toyota, Honda and Nissan. I have found Russ Darrow Dealership personnel to prompt and attentive. More

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Russ Darrow Kia has always been a scam the only reason I still go there is because I have free oil changes left on my account once those are used up I’ll be going elsewhere Never Buy a car here the salesman still go there is because I have free oil changes left on my account once those are used up I’ll be going elsewhere Never Buy a car here the salesman and manager are just big scammers there are 4 or 5 other dealerships within a mile of Kia I would go there before I ever stop at Russ Darrow Again 0/5⭐️ More

by CURTWOLLIN Verified Customer Verified Customer

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This Dealer is Highly Recommended, they cared enough and took care of me when every other dealer around the area wouldn't, my hats off to Zackery Glynn and the rest of the sales team, they all understood th took care of me when every other dealer around the area wouldn't, my hats off to Zackery Glynn and the rest of the sales team, they all understood the situation I was in, Mr. Zack walked me around and helped me pick out the perfect vehicle for the budget I had to work with, the entire team all went above and beyond to make things work. If you need a vehicle either new or used, I recommend going to this dealer, you can't go wrong. More

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Highly Recommend @MICHAEL KRUMM of Madison WISCONSIN. Great job very Patient people..They will work there Best ..And All OF THEM GO OUT OF THERE WAY..👍 Great job very Patient people..They will work there Best ..And All OF THEM GO OUT OF THERE WAY..👍 More

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Both the sales person and the general manager were knowledgeable and polite. I would recommend both. knowledgeable and polite. I would recommend both. More

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They were a pleasure to work with -- very responsive, helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us! helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us! More

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Very Professional and Personable. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. More

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Ask for Michael when you go to Russ Darrow Kia of Madison! Michael is the best salesman I have ever worked with. This is my 8th vehicle purchase in the last 10 years, so I’ve been to plenty of dealer Madison! Michael is the best salesman I have ever worked with. This is my 8th vehicle purchase in the last 10 years, so I’ve been to plenty of dealers. From the moment I stepped on the lot, Michael impressed me with his fact knowledge on the SUV down to the details and safety awards it has won. His personality was confident but he never once pushed or pressured - that’s difficult to achieve! He was genuinely excited about the vehicle I was looking at and thus hyped me up too. The telluride I got is beautiful - I am obsessed. I went in just to look at one for the first time but it’s Michael that sold me on taking the leap to try a telluride. I was also really impressed with the sales manager, but I don’t remember his name. He was really nice and respectful too. In addition to top it off, they gave me an EXCELLENT trade in value and I didn’t even have to haggle after their first offer. Just a great experience at Russ Darrow Kia of Madison! I’ll definitely buy my next SUV there - but I can guarantee it will just be another telluride! Lastly, as a woman who shops alone at dealers, it can be a tricky with how you are treated. Any woman who has car shopped alone knows exactly what I’m talking about - Michael and Russ Darrow Kia of Madison never made me feel like it wasn’t an even playing field - and my knowledge, trade-in value expectation, etc. was never questions or undermined. It was just SO great there! I wish I lived closer so I could get my vehicle serviced with them as well. Again, if you aren’t shopping with Michael - you are missing out! More

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