Michael Krupski
Michael Krupski at Carlisle Cadillac Buick GMC
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Michael Krupski | Page 2

General Sales Manager

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.0
28 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

4.0

28 Reviews

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28 Reviews of Michael Krupski

April 08, 2024

Dealership Rating
Employee Rating

Brought my vehicle in for service and my oil change was done in a timely manner. Thank you. More

by Sierralover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman, Michael Gomez

Apr 08, 2024

Carlisle Cadillac Buick GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

April 03, 2024

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Employee Rating

One of the worst place which I have ever bought a car. No helpful staff, specially financial staff. More

by baqir.rasouli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 05, 2024

Carlisle Cadillac Buick GMC responded

Baqir, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, The Carlisle Cadillac Buick GMC Team

March 30, 2024

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Employee Rating

Dirk and Will were absolute gems! The service department also facilitated a spur-of-the-moment request without hesitation. The whole process was perfect, and I am so happy with the More

by JOLEENMARTIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dirk Bauer, Will Allen

Mar 30, 2024

Carlisle Cadillac Buick GMC responded

Thanks for your feedback on your recent visit to Carlisle Cadillac Buick GMC. It's great to hear that Dirk and Will were able to assist you and that you had such a positive experience.

March 30, 2024

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Employee Rating

I dropped my truck off for service they were quick and responsive and addressed the issue immediately gave me a great experience I highly recommend Mike Gomez!!! More

by adrury04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Carlisle Cadillac Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

March 28, 2024

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Employee Rating

What a poor experience we had with them. We bought from out of state and were told we were buying a car in pristine condition. When it arrived to us in Tennessee, there were numerous area More

by Bradenton1285
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Shearer

Mar 29, 2024

Carlisle Cadillac Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 29, 2024

Bradenton1285 responded

We would appreciate someone to actually contact us. We spoke to the sales manager, Mike Krupski and he said there’s nothing going to happen, it’s a used car, get over it, I only called you back as a courtesy he stated. Small town dealership should care, but unless I hear back, I’ll take it as you knowingly sold the car, lied about it, and we hope you can sleep at night. There is truth in advertising and your salesman’s word should be truthful. You can’t lie in life and get away with it. You know the car, you know the best way to contact us. We asked that you fix it, promptly and properly.

March 04, 2024

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Employee Rating

Both Tyler Carroll and Tom Cornman are professionals and efficient in the car trading process. We expressed our wishes that we DID NOT want to be bombarded by add ons to the deal that we feel add no valu More

by lynl52
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman, Tyler Carroll

Mar 04, 2024

Carlisle Cadillac Buick GMC responded

Thank you! Tyler, Michael, and Tom appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

March 01, 2024

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Employee Rating

Took forever for the pay off trade. Laszlo was great, from the start. He had the car up and ready for me before I came to the dealership! Will Allen isn’t all that great. While he is ve More

by Amiracano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Laszlo Fogarasi, Will Allen

Mar 04, 2024

Carlisle Cadillac Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 29, 2024

Dealership Rating
Employee Rating

I feel that I am like most people with regard to buying a vehicle, it is not a pleasant experience to look forward to for several factors, mostly it's intimidating and the nature of the sales negotiation can More

by Grendel360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Carroll, Will Allen

Mar 01, 2024

Carlisle Cadillac Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well Tyler and congratulations on your new vehicle! We truly appreciate your feedback!

February 18, 2024

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Employee Rating

Great people to do business with, I do hope they located our 2nd fob to the Suburu Crosstrek . More

by teaj63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donavan Kerns Jr, Will Allen

Feb 19, 2024

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Michael, Donavan, and WIll here at Carlisle Cadillac Buick GMC are glad to have you as a customer.

February 17, 2024

Dealership Rating
Employee Rating

Average no frills similar as most dealerships I have visited in past years although other dealers when spending the amount of time with you would offer coffee tea or water during the waiting of processi More

by RWASHINGTON106
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Carroll

Feb 18, 2024

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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