Michael Lichter
Michael Lichter at Volkswagen of Downtown Chicago
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Michael Lichter

Service Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4 Reviews

Dealership Experience

10 mos

Industry Experience

30 yrs, 7 mos

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rated

4 Reviews

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4 Reviews of Michael Lichter

September 25, 2023

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Employee Rating

Michael Lichter and his service team are absolutely fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home the More

by Nefatiti Rochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Volkswagen of Downtown Chicago responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new 2023 Tiguan! Thank you for choosing Volkswagen of Downtown Chicago!

September 22, 2023

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Employee Rating

They are currently working on our vehicle and addressing our concerns. Mike and his team have been great and communication has been amazing. Excited to see our car! Thank you Mike! More

by bgergely
Recommend Dealer
Yes
Sep 24, 2023

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

July 31, 2023

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Employee Rating

This was the best car purchasing process ever. It was seamless and extremely pleasant. I would definitely buy from this dealer again More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Avramov, Julian Perez , Fernando Castaneda, Kamille Moreno

Aug 01, 2023

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago, Kimberly. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 09, 2023

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Employee Rating

VW Downtown Chicago service is exceptional! Really provides that personal touch!! In and out quickly and done right. Service Manager Mike Lichter runs a well oiled machine. More

by HappyVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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