Michael Lyman
Michael Lyman at Niello Acura

Michael Lyman | Page 2

service advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

Contact Me
5.0
74 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

15 yrs, 2 mos

5.0

74 Reviews

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74 Reviews of Michael Lyman

July 06, 2023

Dealership Rating
Employee Rating

Great service! Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Josh Gustafson, Brian Evans , Terry Caudle, Chris Logan, Spencer Penrose

Jul 12, 2023

Niello Acura responded

Thank you for the great review, Betty! We're thrilled to hear that Mike and the team made your visit a great one. We hope to see you again next time!

July 05, 2023

Dealership Rating
Employee Rating

Getting an appointment over the phone was hard I left 2 messages with no return call. I had to drive to dealership to be put on schedule. But the service was excellent when I arrived from beggining to end. More

by tmosqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gustafson , Spencer Penrose

July 02, 2023

Dealership Rating
Employee Rating

Excellent support and service provided by Mike Lyman. He was helpful and kind as well as took extra time to explain the work done on my car. Mike also printed images of the parts replaced and thoroughly More

by peristudio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Niello Acura responded

Shelley, Thank you for choosing Niello Acura for your recent service visit! We are very lucky to have Mike on our team here in Roseville and it's great to know that he provided you with such thorough and helpful service. We appreciate you taking the time to leave us a review and look forward to serving you again in the future!

July 01, 2023

Dealership Rating
Employee Rating

Mike took the lead in resolving an electrical issue on my new MDX. All functioning well. More

by MCIOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2023

Dealership Rating
Employee Rating

Mike was professional, knowledgeable, prompt, kind, followed through, kept his promises, and set clear expectations. Much appreciated. More

by svpasetes
Service Price Transparency
Recommend Dealer
Yes

June 27, 2023

Dealership Rating
Employee Rating

I had a great overall service experience. The service went fairly quick, and my advisor communicated well about the current service as well as upcoming service issues. More

by prtalley260
Service Price Transparency
Recommend Dealer
Yes

June 25, 2023

Dealership Rating
Employee Rating

Mike Lyman provided great service. Attentive and detailed during the service overview. We were satisfied More

by AALEZEAU
Service Price Transparency
Recommend Dealer
Yes

June 24, 2023

Dealership Rating
Employee Rating

Great service and my problem was resolved in a very short time, satisfied with the the professionalism. More

by rebaez
Service Price Transparency
Recommend Dealer
Yes

June 23, 2023

Dealership Rating
Employee Rating

Mike is amazing he went way above and beyond to assist me with contacting my warranty company to get my service approved even tho it was unfortunately at Elk Grove Acura. I would love to continue to work More

by DHENRY909
Service Price Transparency
Recommend Dealer
Yes

June 23, 2023

Dealership Rating
Employee Rating

I’ve been to other places and the price, communication and amenities of the waiting room are hands down the best! More

by sambrose42
Service Price Transparency
Recommend Dealer
Yes
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