Michael Lyman | Page 3

Always impressed by professionalism of Dealership as. A whole . Great service from start to finish A whole . Great service from start to finish More

by THIRDPEDAL64 Verified Customer Verified Customer

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An overall great experience, fantastic customer service and knowledgeable technicians who work fast and are very helpful. and knowledgeable technicians who work fast and are very helpful. More

by kylesauer Verified Customer Verified Customer

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I had an appointment at 7:45 am & was told to be sure & be in time. I was there exactly on time but no one got to me until 8:20 am I was told a shuttle could take me home & was leaving in three minutes. Fi be in time. I was there exactly on time but no one got to me until 8:20 am I was told a shuttle could take me home & was leaving in three minutes. Fifteen minutes later I checked & was told that the shuttle had left & had also left one other person behind. Thankfully a service tech called Lyft for me. About four hours later instead of calling me the service tech emailed about the problem with my vehicle. If I had not been on the internet I would have never known he had tried to contact me. Aside from that the part needed for my vehicle is on back order & there is no known time line as to when it will be in. . More

by PATHOUGE Verified Customer Verified Customer

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I’ve been brining my Acura RDX vehicle here for many years. Excellent Customer Service. And friendly!! years. Excellent Customer Service. And friendly!! More

by Hrabalfam Verified Customer Verified Customer

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Michael Lyman was the best service writer I've experienced at the dealership. Excellent communication, kept me informed with progress of repair, explained everything and answered all question. W experienced at the dealership. Excellent communication, kept me informed with progress of repair, explained everything and answered all question. Will definitely be asking for him next time I schedule service or have an issue with car. More

by LFFGMF Verified Customer Verified Customer

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We greatly appreciate the outstanding customer service we received from Michael Lyman. Thank you, Michael! received from Michael Lyman. Thank you, Michael! More

by JSM Verified Customer Verified Customer

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Repairs were made quickly and i was out in record time. Michael did a great job keeping me informed. Michael did a great job keeping me informed. More

by RUSSELLBILLECI Verified Customer Verified Customer

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Everybody is always attentive and helpful. The videos explaining the issues are also very helpful. The videos explaining the issues are also very helpful. More

by DAVIDJPRATT Verified Customer Verified Customer

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Very fast service. Problem with the car was found and quickly repaired. Michael Lyman took care of me. He was very polite and great to work with. I will be using Niel Problem with the car was found and quickly repaired. Michael Lyman took care of me. He was very polite and great to work with. I will be using Niello Acura in the future. More

by roykrz31 Verified Customer Verified Customer

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Labor rates seem to be quite excessive although it’s probably set at an industry standard they are still way to high. probably set at an industry standard they are still way to high. More

by MPBERUBE5 Verified Customer Verified Customer

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