Michael Mansour
Michael Mansour at Spitzer Kia Cleveland

Michael Mansour

Finance Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
52 Reviews
4.8

52 Reviews

Write a Review

52 Reviews of Michael Mansour

January 19, 2026

Dealership Rating
Employee Rating

This car buying experience was incredible! George opened the door for me on the way in and was incredibly nice and knowledgeable from there on out. I told him my situation and he got straight More

by Ty K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods, Stephen Donat

Jan 19, 2026

Spitzer Kia Cleveland responded

Thanks for your feedback on your recent visit to Spitzer Kia Cleveland. It's great to hear that we were able to assist you and that you had such a positive experience.

December 30, 2025

Dealership Rating
Employee Rating

George is a wonderful salesman each time we come to buy a car. Staff is friendly. More

by Jamie.s.smith22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods, Stephen Donat

Dec 30, 2025

Spitzer Kia Cleveland responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

December 19, 2025

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Employee Rating

Great experience. We have got 3 cars from here and my neighbors got 2!! Would recommend!! More

by aconnally1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Donat, Tom Wolfe, Belinda Frost , Jonathan Hawk

Dec 19, 2025

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

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The staff is always friendly, helpful and professional. The service at place is always great. More

by JGREEN090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

December 09, 2025

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Employee Rating

George was great! Made my experience easy, stress free, and made me feel confident about my purchase! Highly recommend! More

by Brooke
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 09, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 08, 2025

Dealership Rating
Employee Rating

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a More

by roymcarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.

October 29, 2025

Dealership Rating
Employee Rating

I had an outstanding experience working with Freddy, the General Manager at Spitzer Kia. From the moment I walked in, he made me feel valued and taken care of. Freddy went above and beyond to ensure everyth More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2025

Dealership Rating
Employee Rating

Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test More

by KIMBUCKTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Mansour, Belinda Frost, Cory Brown, Carmella Gullas , Richard Montague, Darius Roberts , Tabitha Barowick

Oct 18, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 12, 2025

Dealership Rating
Employee Rating

This dealership works with you and is flexible! They are all super friendly and respect your time!! not pushy at all and respect what you want out of the vehicle. I am sooo happy with the car, I l More

by Robintroyer32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Cole

Oct 13, 2025

Spitzer Kia Cleveland responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

September 25, 2025

Dealership Rating
Employee Rating

George and Mike were so helpful and got us in and out. GREAT customer service and very kind guys. IF YOU NEED A CAR GO TO GEORGE!!!! best service ever More

by Alana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods , Michael Rosado

Sep 25, 2025

Spitzer Kia Cleveland responded

Alana, we appreciate your positive review! Providing 5-star service is so important to us, and we are glad that George's and Mike's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

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