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Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 14

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
419 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.8

419 Reviews

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419 Reviews of Michael Mascavage

June 20, 2023

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Employee Rating

Great sales and service went today was out in an hour very happy with costal kia More

by HANSEYMOM
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Jason Dodd

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Jun 21, 2023

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review. We love the feedback including, "great sales and service...was out in an hour." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please don't hesitate to reach out if you need anything. Thanks again!

June 10, 2023

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Employee Rating

Very knowledgeable about vehicle and finance team helpful to make up your mind on purchase of vehicle sales person very kind More

by bellethel9145
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez

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Jun 12, 2023

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "very knowledgeable about vehicle and finance team was helpful." It was kind of you to give our sales manager, Uber Hernandez, and finance manager, Michael Mascavage, such high marks. Thank you for choosing Coastal Kia!

May 27, 2023

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Employee Rating

Courteous service. They did everything right to make us comfortable and did the job quickly and efficiently. More

by cjohnson100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos , Darren Gokey

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May 30, 2023

Coastal Kia responded

Great news! We appreciate the five star service review and high marks for our team members. It was thoughtful of you to go online and rate your recent service experience. Please call us if you need anything.

May 25, 2023

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Our salesman, Steve Kramer did a good job. He was honest with us and upfront about the condition of our trade in. Buying a new car is stressful but he made it as smooth as possible as did thei More

by KTMAC82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

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May 25, 2023

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star sales review. We love the feedback including, "Steve Kramer did a good job...buying a new car is stressful but he made it as smooth as possible." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations! We are here if you need us. Thanks again!

May 19, 2023

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Employee Rating

THere are a lot of new gadgets on this car that we were not aware of. The brochure book is very lengthly. Maybe the car salesman should have explained them to us in detail. Another option is to have a More

by EWINGJAMESP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

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May 22, 2023

Coastal Kia responded

Thank you! We could not agree more. One recommendation that has worked well for many of our new vehicle clients is scheduling a second delivery. This appointment allows our Product Specialist an opportunity to answer any additional questions that arise after driving the vehicle for a short initial period of time. Please call your Product Specialist Ever Quezada to schedule a time that works for you. Congratulations and enjoy! We are here if you need anything.

May 10, 2023

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Employee Rating

Excellent customer service and highly responsive to all customer needs! Always exceed expectations… Highly recommend! More

by Phil M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, Chris Case , Darren Gokey, Tony Kirschner

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May 10, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high recommendations. We love the feedback including, "always exceed expectations...highly recommend!" It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

April 18, 2023

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Jason Dodd was absolutely wonderful to work out my deal! Very informative, answered all questions concerning my new SUV! Highly recommend him if you are interested in new Kia! More

by lcanaday1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dodd

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Apr 18, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. Thank you for mentioning our Product Specialist Jason Dobb by name. We appreciate the high recommendations too. Enjoy! Please call us if you need anything.

April 01, 2023

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Employee Rating

Good, friendly, and helpful staff. Had an awesome and quick experience with helping me find the right car. More

by lauratranwork
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada , Uber Hernandez

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Apr 03, 2023

Coastal Kia responded

Wonderful news! We appreciate the five star review and high marks for our team members. We love the feedback including ,"good, friendly, and helpful staff...had an awesome and quick experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations and enjoy!

March 31, 2023

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Employee Rating

Coastal Kia really makes the buying process super easy! Ever was so polite and helpful. Our daughter LIVES her new Kia Seltos. More

by W.S.SUMMERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Heber Quezada , Uber Hernandez, Peggy Roberts

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Apr 03, 2023

Coastal Kia responded

Great news! We are thrilled to hear your daughter has already fallen in love with her new Kia Seltos! Thank you for the five star review and compliments for our Product Specialist Ever Quezada. We appreciate the high marks for so many of our team members as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and thanks again.

March 11, 2023

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Employee Rating

Everyone was kind and courteous. They greeted you as soon as you drove up. Steve Kramer you rock! More

by carolynhollins83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

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Mar 15, 2023

Coastal Kia responded

Great news! We sincerely appreciate the five star review and high marks for Steve Kramer and Mike Mascavage. We love the feedback including, "everyone was kind and courteous." Congratulations and enjoy!

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