Michael Mascavage
Michael Mascavage at Coastal Kia
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Michael Mascavage | Page 29

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
343 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

343 Reviews

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343 Reviews of Michael Mascavage

July 01, 2020

Dealership Rating
Employee Rating

Great overall experience. The sales and finance department were knowledgeable and there was little pressure to purchase. I was able to get the car I wanted for a fair price. I’d purchase another More

by mikaelaschab
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Don Nguyen

Jul 02, 2020

Coastal Kia responded

Fantastic! Thank you for the five star review and amazing testimonial. Congratulations on your recent purchase and welcome to the Coastal Kia Family! We love all the wonderful comments including, "the sales and finance department were knowledgeable and there was little pressure to purchase." We love your high recommendations too. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!

June 30, 2020

Dealership Rating
Employee Rating

The staff at Coastal Kia were a joy to work with. They made the car buying experience quick and easy, even during a pandemic. I would highly recommend buying your vehicles from these fine professionals. More

by sgokey143
Recommend Dealer
Yes
Jul 01, 2020

Coastal Kia responded

Thank you Ms. Gokey for the amazing five star review. It was thoughtful of you to go online and share your experience. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 26, 2020

Dealership Rating
Employee Rating

Very pleased This was our first time at Coastal Kia, and it will probably not be our last. The staff was friendly, polite, and patient with us. They walked us thro More

by betneka
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Bill Mathias , Jorge V.

Jun 26, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star sales review for Jorge, Uber and our sales team at Coastal Kia! Congratulations on your recent Kia Sorento purchase. We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 19, 2020

Dealership Rating
Employee Rating

overall good experience love my new Kia Sorento!!! Brandon was very easy to work with and everyone in dealership was very nice/friendly and there was a good vibe. More

by SSMOODY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest , My salesman's name was Brandon

Jun 19, 2020

Coastal Kia responded

Thank you for the wonderful review and amazing comments. Congratulations on your recent Kia Sorento purchase from Coastal Kia! It was thoughtful of you to mention Brandon by name. Your amazing review and gracious comments have been shared with Brandon and our entire team. We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help!

June 18, 2020

Dealership Rating
Employee Rating

Jason and John were great to work with. I’m very pleased with the whole proceeds and the deal we arrived at. I love my new Sorento! More

by SWHITE81
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Jason Stone , John Wallace

Jun 19, 2020

Coastal Kia responded

Aren't Jason and John just amazing? We are lucky to have them on our team. Thank you so much for the five star review and kudos for Jason and John. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on the purchase of your new Kia Sorento from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 16, 2020

Dealership Rating
Employee Rating

Kelvin and Michael were very easy to work with, both very professional and courteous. No wasted time haggling. Quickest car we ever bought. Thank you. More

by padezanin
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Jun 17, 2020

Coastal Kia responded

Perfection! Thank you for the five star review and for mentioning Kelvin Swinson and Michael Mascavage by name. Congratulations on your recent purchase from Coastal Kia! Your gracious comments have been shared with Kelvin, Michael and our entire staff. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!on your recent purchase. Your wonderful review and gracious comments have been shared with Kelvin, Michael and our entire staff.

June 14, 2020

Dealership Rating
Employee Rating

I needed a car. Liked the Sportage, test drove it late on a Saturday afternoon. Went home a few hours later with a new Kia! More

by DONNABLACKMON2009
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Kelvin Swinson , Brandon Wright

Jun 15, 2020

Coastal Kia responded

Thank you for the five star sale review for our team at Coastal Kia! Congratulations on the purchase of your new Kia Sportage! We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to rate your experience and share such gracious comments. Please remember your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 14, 2020

Dealership Rating
Employee Rating

The Kia family was very helpful and make you feel at home and I will tell all my family and friends about my experience with kia More

by DEMARR2003
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, Uber Hernandez , Ben was a great salesman

Jun 15, 2020

Coastal Kia responded

Wonderful! Thank you for the great review and kudos for our team. We sincerely appreciate the high recommendations and gracious comments. Your business is greatly appreciated as well. Thank you for choosing Coastal Kia!

June 11, 2020

Dealership Rating
Employee Rating

Could not be happier with my experience! All the guys here really helped bring my expectations to reality! I would not have gotten what i needed at any other dealership! Will suggest to anyon More

by dimir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2020

Coastal Kia responded

Fantastic! Congratulations on your recent purchase from our team at Coastal Kia! Thank you for the five star review and amazing feedback. Thank you for the high recommendations too. We love the comments including, "I would not have gotten what I needed at any other dealership." We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 07, 2020

Dealership Rating
Employee Rating

Jason Stone was extremely professional and a pleasure to with. Sales experience was excellent. First Kia ever owned and love it . I was in the retail auto industry for 30 years so I speak from experience . More

by MYROSIEGIRL
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Jun 08, 2020

Coastal Kia responded

Thank you for the five star review and kudos for Jason Stone. With your extensive retail experience, it means even more to hear we exceeded your expectations during your purchase experience. We love the comment, "Jason Stone was extremely professional and a pleasure to work with." Welcome to the Coastal Kia family! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!

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