Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 29

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.7
417 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

417 Reviews

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417 Reviews of Michael Mascavage

March 11, 2021

Dealership Rating
Employee Rating

They really helped me out a lot .I thank them so much for helping me getting inside the stinger. Shout out to Kelvin, Uber, An the finance guy Michael. Really cool guys. More

by SHERB9398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Kelvin Swinson

Mar 15, 2021

Coastal Kia responded

Congratulations on your new Kia Stinger purchase from our team at Coastal Kia! We sincerely appreciate the five star review and amazing feedback. It was extremely kind of you to rate Uber, Kelvin and Michael with such high marks too. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

March 06, 2021

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Employee Rating

Was pleased with salesmen who help find a car that I wanted. The pricing was fair ,but the sales team were outstanding. No pressure and they answered all my questions. More

by JLREID59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Jason Dodd

Mar 07, 2021

Coastal Kia responded

Congratulations! Thank you for the high marks for Jason, Steve and Michael. We truly appreciate the five star review and compliments for our team. We love to hear you found our sales team to be "outstanding." Welcome to the Coastal Kia family. Please reach out if you need anything. We are here to help.

March 04, 2021

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Employee Rating

Awesome experience! I am thrilled with my new car and was very impressed with the staff. They were patient, helpful, informative and fair. I highly recommend this dealership. More

by staceyandlance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Jason Stone, Kelvin Swinson

Mar 05, 2021

Coastal Kia responded

Wow! Thank you for the five star review and amazing testimonial. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again! Thank you for being such an important part of our Coastal Kia family!

March 02, 2021

Dealership Rating
Employee Rating

It was a great experience. Work real hard to get the loan I needed.Everyone was pleasant and courteous to me. I would recommend Coastal Kia for buying a new car. More

by Wjc4171@Gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Alex Houchin, Kelvin Swinson

Mar 02, 2021

Coastal Kia responded

Thank you for the five star review and high recommendations. We love the feedback including, "it was a great experience...everyone was pleasant and courteous to me." We pride ourselves on delivering a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family!

March 01, 2021

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Employee Rating

The people that I interacted with were wonderful and helpful. Genuinely nice, went out of their way to help me multiple times. Excellent customer service. More

by CYOUNG939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dodd

Mar 01, 2021

Coastal Kia responded

Fantastic! Thank you for the five star review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the wonderful feedback including, "excellent customer service." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again! Thank you for being such an important part of our Coastal Kia family!

February 24, 2021

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Employee Rating

Very low key sales process; got the vehicle that met our needs. Listened to our finance concerns and met us half way. Had/have computer issues which the service department is quickly addressing. Highly rec More

by buxbaummark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Jason Dodd

Feb 25, 2021

Coastal Kia responded

Wonderful! We sincerely appreciate the five star sales review. Congratulations on your recent purchase. Thank you for the kind words and high recommendations. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again! Thank you for being such an important part of our Coastal Kia family!

February 20, 2021

Dealership Rating
Employee Rating

Excellent customer experience. I submitted my interest in a Kia vehicle on the website and within an hour was contacted by the Sales team who answered all of my questions. I stopped by later that day. Kelvin More

by NPH5019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Sam Weisman , Kelvin Swinson

Feb 20, 2021

Coastal Kia responded

Thank you so much for the five star review and high recommendations. We are thrilled to hear our sales team exceeded your expectations. We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family. We are here if you ever need anything. Thanks again!

February 18, 2021

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Employee Rating

Always loved the Kia vehicles. My salesman Was Absolutely excellent. I’ll be back for sure to come back for all the other preventive service that will be needed in the future thanks for everything More

by CORDY123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Feb 19, 2021

Coastal Kia responded

Thank you for the five star review and awesome feedback. It was thoughtful of you to give Kelvin Swinson and Michael Mascavage such high ratings. We pride ourselves on delivering a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 18, 2021

Dealership Rating
Employee Rating

This is the first time we have dealt with Coastal Kia, and if we decide to purchase another Kia in the future, we would definitely come back to them again. I called and emailed a handful of other Kia deal More

by piwaterboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Feb 19, 2021

Coastal Kia responded

Wow... thank you so much! We sincerely appreciate the five star review and compliments for Jason Stone and our team at Coastal Kia. We love your testimonial and sincerely appreciate the high marks. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again! Welcome to the Coastal Kia family!

February 14, 2021

Dealership Rating
Employee Rating

I've been working with Kia for several years now. I purchase four or five different brand new vehicles from them and I plan to continue in the future. Their service department is super awesome as well! More

by CMINOZZI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Coastal Kia responded

Wonderful! Thank you for your loyalty and amazing five star review. We are thrilled to hear we earned your trust in both sales and service. It was thoughtful of you to rate so many of our employees with high marks. Thank you for choosing Coastal Kia!

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