Michael Mascavage
Michael Mascavage at Coastal Kia
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Michael Mascavage | Page 28

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
339 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

339 Reviews

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339 Reviews of Michael Mascavage

July 21, 2020

Dealership Rating
Employee Rating

We just bought our 4th Sorento and everytime we deal with Coastal KIA it is a very pleasurable experience! Everyone you need to interact with is very courteous and helpful. More

by BEACHPARTYNC
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Sam Weisman , Kevin West

Jul 22, 2020

Coastal Kia responded

4th Sorento - WOW ! Thank you so much for your continued loyalty and gracious comments. It is wonderful to hear you have a "very pleasurable experience" during every visit and you find "everyone you need to interact with to be very courteous and helpful." You are an important part of our Coastal Kia Family and we appreciate you! Thanks again and please call us if you need anything.

July 19, 2020

Dealership Rating
Employee Rating

Great Experience! This is my second Sportage. A Stylish, reliable and comfortable vehicle. Coastal KIA team is courteous and professional! Thank you again for the grea More

by Victor Bahhouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Jul 20, 2020

Coastal Kia responded

Victor, Congratulations on the purchase of your SECOND Kia Sportage. We love your feedback including, "Coastal Kia team is courteous and professional!" You are an important part of our Coastal Kia Family and we appreciate you! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!

July 18, 2020

Dealership Rating
Employee Rating

All the staff were very friendly and the whole place was very welcoming. I worked with Jason Stone and he was amazing!! He was so friendly kind, and helpful absolutley awesome. If you are looking to ge More

by Mandy Kay
Recommend Dealer
Yes
Jul 20, 2020

Coastal Kia responded

Congratulations on your recent purchase from Coastal Kia! We are thrilled to hear your love your new 2020 Kia Sportage! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!

July 13, 2020

Dealership Rating
Employee Rating

Great experience with Steve and Michael from start to finish! I was able to drive away in my brand new 2020 Kia Sorento and Steve and Michael made it happen. I am so appreciative and would not change any More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Jul 14, 2020

Coastal Kia responded

Deanna, Congratulations on the purchase of your brand new 2020 Kia Sorento! Thank you for the five star review, gracious comments and kudos for Steve and Michael. It was thoughtful of you to go online and share your experience. Your amazing review has been shared with Steve, Michael and our entire team. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

July 11, 2020

Dealership Rating
Employee Rating

Great The staff at coastal kia are always very friendly. The appointment schedule is kept so I can continue my day and errands I need to do.. More

by VICKYMCLEANYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Nguyen, Howard Ramsey

Jul 13, 2020

Coastal Kia responded

Wonderful! Thank you for the five star service review for our Coastal Kia Team! We love the amazing comments including, "always very friendly...appointment schedule is kept so I can continue my day..." We are thrilled you found our appointment schedule user friendly. Thank you for choosing Coastal Kia. Please call us if you need anything. We are here to serve. Thanks again!

July 03, 2020

Dealership Rating
Employee Rating

Great Experience Great staff! Got me a really great deal at a price I wanted. This is the second vehicle I have purchased there and I will surly go back again!! More

by WOLF1HOOV
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Jul 03, 2020

Coastal Kia responded

Congratulations! Thank you for the five star review for our team at Coastal Kia! Thank you for your loyalty to our team.Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

July 01, 2020

Dealership Rating
Employee Rating

Great overall experience. The sales and finance department were knowledgeable and there was little pressure to purchase. I was able to get the car I wanted for a fair price. I’d purchase another More

by mikaelaschab
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Don Nguyen

Jul 02, 2020

Coastal Kia responded

Fantastic! Thank you for the five star review and amazing testimonial. Congratulations on your recent purchase and welcome to the Coastal Kia Family! We love all the wonderful comments including, "the sales and finance department were knowledgeable and there was little pressure to purchase." We love your high recommendations too. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!

June 30, 2020

Dealership Rating
Employee Rating

The staff at Coastal Kia were a joy to work with. They made the car buying experience quick and easy, even during a pandemic. I would highly recommend buying your vehicles from these fine professionals. More

by sgokey143
Recommend Dealer
Yes
Jul 01, 2020

Coastal Kia responded

Thank you Ms. Gokey for the amazing five star review. It was thoughtful of you to go online and share your experience. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 26, 2020

Dealership Rating
Employee Rating

Very pleased This was our first time at Coastal Kia, and it will probably not be our last. The staff was friendly, polite, and patient with us. They walked us thro More

by betneka
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Bill Mathias , Jorge V.

Jun 26, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star sales review for Jorge, Uber and our sales team at Coastal Kia! Congratulations on your recent Kia Sorento purchase. We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 19, 2020

Dealership Rating
Employee Rating

overall good experience love my new Kia Sorento!!! Brandon was very easy to work with and everyone in dealership was very nice/friendly and there was a good vibe. More

by SSMOODY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest , My salesman's name was Brandon

Jun 19, 2020

Coastal Kia responded

Thank you for the wonderful review and amazing comments. Congratulations on your recent Kia Sorento purchase from Coastal Kia! It was thoughtful of you to mention Brandon by name. Your amazing review and gracious comments have been shared with Brandon and our entire team. We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help!

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