Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 28

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.7
417 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

417 Reviews

Write a Review

417 Reviews of Michael Mascavage

April 20, 2021

Dealership Rating
Employee Rating

Helped me get into a new car I could afford. Great friendly service and answered all my questions. Would recommend to family and friends for a car More

by dawnoberry78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Girolami

Apr 20, 2021

Coastal Kia responded

Great news! Thank you for the five star review and amazing feedback. Congratulations on your recent purchase and welcome to the Coastal Kia family! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

April 13, 2021

Dealership Rating
Employee Rating

I loved the personable way that everyone acted toward me and made me feel so good I would recommend your establishment highly! YES I WOULD More

by BEHLERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts , Howard Ramsey, Jason Stone

Apr 14, 2021

Coastal Kia responded

Awesome! Thank you so much for the high marks and gracious comments. It was thoughtful of you to give Jason Stone, Howard Ramsey, Michael Mascavage and Peggy Roberts such high marks. We love your feedback including, "I loved the personable way that everyone acted towards me..." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on your recent purchase. Thank you for choosing Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

Apr 14, 2021

Coastal Kia responded

Our pleasure! :)

Apr 14, 2021

BEHLERS1 responded

6 thank you so much for responding it was my pleasure believe me

April 13, 2021

Dealership Rating
Employee Rating

Entirely too much paperwork. Despite assurances that my personal check would not be cashed until funds were transferred into my account, it was cashed prematurely causing an overdraft charge to my account. More

by JOHNCHASHILLS
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Jason Stone

Apr 13, 2021

Coastal Kia responded

Thank you for the feedback. We apologize for all the legal documents needed to secure your automotive transaction. Please call our Operations Manager Peggy Roberts at 910-798-4706 to discuss your personal check so that we may pull up your records. We are here to help. We look forward to your call. Thank you

April 09, 2021

Dealership Rating
Employee Rating

Jason Dodd was informative, helpful and very attentive and understood exactly what we were looking for. Our entire experience at Coastal Kia was very pleasant. I would highly recommend this dealership! More

by LAMONTDCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts , Jason Dodd

Apr 09, 2021

Coastal Kia responded

Thank you for the amazing review! Congratulations on your recent purchase. It was thoughtful of you to rate Jason Dodd, Michael Mascavage and Peggy Roberts with high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family!

April 05, 2021

Dealership Rating
Employee Rating

The dealership, Coastal Kia, was organized and professional and the gentlemen I worked with, Brandon and Skyler along with Mike in finance, were great, helpful and knowledgeable. Totally painless! More

by MICHAEL_CHESEBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright

Apr 06, 2021

Coastal Kia responded

Thank you Michael! We appreciate the five star review and compliments for Brandon, Skylar and Mike. We love to hear your recent purchase experience was "painless." Welcome to the Coastal Kia family!

April 02, 2021

Dealership Rating
Employee Rating

Very friendly staff. They are all super hard working, and are going to work to get you in the car that you love! I was very impressed with how smooth the process went, even when it was closing time at the de More

by IZZYSMOMMY0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarred Chandler

Apr 05, 2021

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. Congratulations on your recent purchase. It was thoughtful of you to give Jarred Chandler and Michael Mascavage such high marks. Thank you for being an important part of our Coastal Kia family!

April 01, 2021

Dealership Rating
Employee Rating

The entire staff was very friendly and welcoming. Jason took us around the lot and showed us a number of vehicles that we were interested in and explained many of their features. Once we decided on a vehi More

by FRILEY80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Girolami, Uber Hernandez

Apr 01, 2021

Coastal Kia responded

Fantastic! Welcome to the Coastal Kia family. We sincerely appreciate the five star review and amazing testimonial. We are thrilled to hear you were able to meet so many of our team members. You are now family and we want you to feel that way. Thank you for the high marks for Jason, Uber and Michael. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 30, 2021

Dealership Rating
Employee Rating

Everyone was very nice when I was at my sales person desk someone ask if I need something to drink and Everyone who walk by me said high to me and ask how I was doing. More

by andycliff86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Alex Houchin

Mar 30, 2021

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. We are thrilled to hear you felt welcome and appreciated during your recent visit. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

March 24, 2021

Dealership Rating
Employee Rating

Great customer service right from the start! I’m always hesitant shopping for vehicles but the staff at Coastal Kia make you feel at home the moment you walk in. More

by swtnherring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Waters

Mar 25, 2021

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to rate Edward Waters and Michael Mascavage so highly. We love the feedback including, "great customer service right from the start!" We love to hear you felt at home from "the moment you walked in." Thank you for choosing Coastal Kia! Welcome to the family.

March 24, 2021

Dealership Rating
Employee Rating

From start to finish, buying from Coastal Kia was a joy and very simple. We highly recommend Coastal Kia. We love our new Telluride. Thanks More

by MDHARRISON60@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Jarred Chandler

Mar 24, 2021

Coastal Kia responded

Wonderful! Congratulations on the purchase of your new Kia Telluride! Thank you for the five star review. We love the feedback including, "from start to finish, buying from Coastal Kia was a joy and very simple." We sincerely appreciate the high recommendations and gracious comments. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family!

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