Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 30

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
417 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

417 Reviews

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417 Reviews of Michael Mascavage

February 14, 2021

Dealership Rating
Employee Rating

Clean, social distancing, courteous, no pressure salesmen. They worked hard to get me approved and I feel that they got me the best deal! This is my 2nd Kia that I have purchased from them. More

by CPOTTER81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez

Feb 15, 2021

Coastal Kia responded

Congratulations! Your second Kia.... wow! Thank you for the five star review and your continued loyalty. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again! Thank you for being such an important part of our Coastal Kia family!

February 13, 2021

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Employee Rating

Hassle free experienceThe sales and Finance teams worked Hassle free experience The sales and Finance teams worked with us to get our new K5 Kevin Swinson was teriffic Would definitely recommend this deal More

by jmnc2271
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Feb 15, 2021

Coastal Kia responded

Congratulations on your recent Kia K5 purchase! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Kelvin Swinson by name. Thank you for that! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again! Welcome to the Coastal Kia family!

February 08, 2021

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Employee Rating

Love my Kia Soul, and appreciate all the help Steve Kramer and John Wallace provided. They made it easy to make my new car a Kia! P.S. - I never give five stars because there is always room to impr More

by LMANDR1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , John Wallace

Feb 09, 2021

Coastal Kia responded

Thank you for the great review and gracious comments. It was thoughtful of you to mention John Wallace and Steve Kramer by name. We pride ourselves on delivering a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family!

January 31, 2021

Dealership Rating
Employee Rating

We worked with Jason Stone and with Jason Dodd. Both were knowledgeable and professional. Jason Stone went out of his way to help us locate my husband's wallet. We thought it may have fallen out of his More

by JNSOLIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Jan 31, 2021

Coastal Kia responded

Great news! We are thrilled to hear both Jasons exceeded your expectations. Thank you for the five star review. We sincerely appreciate your thoughtful feedback.

January 31, 2021

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Employee Rating

Very nice but prices for cars are too high compared to other kia dealerships..price is biggest factor at this dealership in my opinion..ppl are nice More

by DCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Sam Weisman , Tyler Desmarest, Uber Hernandez, Don Nguyen, JP Nicholas, Howard Ramsey

Jan 31, 2021

Coastal Kia responded

Thank you for the review and feedback. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again.

January 27, 2021

Dealership Rating
Employee Rating

Great experience. Kelvin was a Great Help. Thank you. Howard in Service was great, I’ll be back. Mike made finance bareable lol. Thank you. More

by Traviscooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Howard Ramsey, Kelvin Swinson

Jan 28, 2021

Coastal Kia responded

Wonderful! Thank you for the five star review. It was thoughtful of you to mention Kelvin, Howard and Mike by name. Thank you for choosing Coastal Kia. Please call us if you need anything. We are here to help. Thanks again!

January 21, 2021

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Employee Rating

Great experience all around!Kelvin and all others were Great experience all around! Kelvin and all others were friendly, easy to work with and quick! Love the car and we will remain Kia customers! More

by JOANNASOUZA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, John Wigger , Kelvin Swinson

Jan 25, 2021

Coastal Kia responded

Thank you for the five star review and for your loyalty. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family!

January 16, 2021

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Employee Rating

Great customer service! Jason Dodd worked with us and made our process run smoothly. Would definitely recommend Kia to anyone. Great cars and great value. Thanks! More

by ODOM37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Jason Dodd

Jan 18, 2021

Coastal Kia responded

Wonderful! Thank you for rating Jason Dodd, Uber Hernandez and Michael Mascavage with such high marks. We are thrilled to hear you found what you needed. Thank you for the high recommendations too. Please call us if you need anything. We are here to help. Thanks again! Welcome to the Coastal Kia family.

January 11, 2021

Dealership Rating
Employee Rating

Salesperson was excellent and finance manager went above and beyond to help with secure financing of vehicle. Overall, I am pleased with my new vehicle More

by CCAPR55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Don Nguyen

Jan 11, 2021

Coastal Kia responded

Thank you for the wonderful review and gracious comments. We are thrilled to hear our team exceeded your expectations. We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help. Welcome to the Coastal Kia family!

January 04, 2021

Dealership Rating
Employee Rating

Great people. Really showed us patiently how to use all the features on the new car. Highly recommend to anyone getting a new auto soon More

by RSCHNEIDER_06430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Don Nguyen, Jason Stone

Jan 06, 2021

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks. Thank you for recognizing our team as, "great people." We truly have put together a wonderful group that embraces our goal of delivering a truly exceptional experience to every client during every visit. We appreciate the high recommendations too! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family!

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