Michael Mascavage
Michael Mascavage at Coastal Kia
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Michael Mascavage | Page 30

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
347 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

347 Reviews

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347 Reviews of Michael Mascavage

June 14, 2020

Dealership Rating
Employee Rating

The Kia family was very helpful and make you feel at home and I will tell all my family and friends about my experience with kia More

by DEMARR2003
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, Uber Hernandez , Ben was a great salesman

Jun 15, 2020

Coastal Kia responded

Wonderful! Thank you for the great review and kudos for our team. We sincerely appreciate the high recommendations and gracious comments. Your business is greatly appreciated as well. Thank you for choosing Coastal Kia!

June 14, 2020

Dealership Rating
Employee Rating

I needed a car. Liked the Sportage, test drove it late on a Saturday afternoon. Went home a few hours later with a new Kia! More

by DONNABLACKMON2009
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Kelvin Swinson , Brandon Wright

Jun 15, 2020

Coastal Kia responded

Thank you for the five star sale review for our team at Coastal Kia! Congratulations on the purchase of your new Kia Sportage! We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to rate your experience and share such gracious comments. Please remember your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 11, 2020

Dealership Rating
Employee Rating

Could not be happier with my experience! All the guys here really helped bring my expectations to reality! I would not have gotten what i needed at any other dealership! Will suggest to anyon More

by dimir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2020

Coastal Kia responded

Fantastic! Congratulations on your recent purchase from our team at Coastal Kia! Thank you for the five star review and amazing feedback. Thank you for the high recommendations too. We love the comments including, "I would not have gotten what I needed at any other dealership." We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 07, 2020

Dealership Rating
Employee Rating

Jason Stone was extremely professional and a pleasure to with. Sales experience was excellent. First Kia ever owned and love it . I was in the retail auto industry for 30 years so I speak from experience . More

by MYROSIEGIRL
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Jun 08, 2020

Coastal Kia responded

Thank you for the five star review and kudos for Jason Stone. With your extensive retail experience, it means even more to hear we exceeded your expectations during your purchase experience. We love the comment, "Jason Stone was extremely professional and a pleasure to work with." Welcome to the Coastal Kia family! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!

June 07, 2020

Dealership Rating
Employee Rating

Honestly I thought it was hopeless for me to buy and brand new car. Mr. Jason and Mr. Mike made it all possible for me. I have needed a car for at least 2 years and I was really scared to try because m More

by gerideluca81
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Jun 08, 2020

Coastal Kia responded

Fantastic! Congratulations on the purchase of your new 2020 Kia Soul from Coastal Kia! Thank you for the five star review and amazing review. It was thoughtful of you to mention Mike Mascavage and Jason Stone by name. We are thrilled to hear our team exceeded your expectations. Your warm testimonial is greatly appreciated. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 07, 2020

Dealership Rating
Employee Rating

Kelvin and the entire staff we worked with were very friendly and knowledgeable. We are very pleased with the service we received and the Sportage we purchased. More

by DAN3161718
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Jun 08, 2020

Coastal Kia responded

Congratulations on the recent purchase of your Kia Sportage from Coastal Kia! Thank you for the five star review and kudos for Kelvin Swinson. We love the comment, "Kelvin and the entire staff we worked with were very friendly and knowledgeable." It was thoughtful of you to go online and share your feedback. We pride ourselves on exceeding our guest's expectations during every visit. Welcome to the Coastal Kia family! We look forward to seeing you during your complimentary service visit at 5000 miles. Thanks again and please call us if you need anything.

June 06, 2020

Dealership Rating
Employee Rating

I had a great experience at Coastal Kia.Brandon Wright I had a great experience at Coastal Kia. Brandon Wright was my salesman and he was awesome!! My family is very happy with our purchase More

by GARIBAY613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, JP Nicholas, Bob Tomlin , Brandon Wright

Jun 08, 2020

Coastal Kia responded

Welcome to the Coastal Kia family! Thank you for the five star review and kudos for your Product Specialist Brandon Wright. We love the comments, "... he was awesome... my family is very happy with our purchase." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 06, 2020

Dealership Rating
Employee Rating

John Wallace is by far the best salesman we have ever encountered. Very knowledgeable and easy to talk with. Great experience and would recommend this dealership. More

by gamecocknc
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , John Wallace, Uber was a pleasure to work with, took his time with us and worked out all our issues.

Jun 08, 2020

Coastal Kia responded

Wonderful! Congratulations on your recent purchase from John Wallace and our team at Coastal Kia! Thank you for your business, high marks and gracious comments. We adore the comment, "great experience and would recommend this dealership." Your amazing review has been shared with John Wallace and our entire sales team. We look forward to seeing you during your complimentary service appointment at 5000 miles. Thanks again and please reach out to John or any member of our team if you need anything.

June 02, 2020

Dealership Rating
Employee Rating

I had an awesome experience. Would recommend this dealership to family and friends. Hope to do business with you'll again. Mr. Imir and Mike M. Worked hard for me. Mrs. Roberts kept checking on us un More

by T3MCGHEE
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts , Dogukan Imir

Jun 02, 2020

Coastal Kia responded

Thank you so much for the five star review! We hope to do business with you again soon too! It was thoughtful of you to mention Doguman Imir, Mike Mascavage and Peggy Roberts by name. Your gracious comments have been shared with our entire staff. Congratulations on your recent purchase from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 01, 2020

Dealership Rating
Employee Rating

THEY ARE AWESOME! BEST PLACE BY FAR!!! THEY WILL MAKE YOU FEEL LIKE FAMILY AND EVERYONE IS ALWAYS SUPER HAPPY AND FRIENDLY! I WILL BE BACK TO BUY ANOTHER CAR FROM THEM More

by jkauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JP Nicholas, Uber Hernandez

Jun 01, 2020

Coastal Kia responded

Fantastic! Thank you for the five star review and gracious comments. We love the comment, "they will make you feel like family and everyone is always super happy and friendly!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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