Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 33

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.7
417 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

417 Reviews

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417 Reviews of Michael Mascavage

October 12, 2020

Dealership Rating
Employee Rating

Jason Dobbs and Mike Mascavage made the experience easy and enjoyable. Not to mention we got a great deal on a great vehicle. I highly recommend checking out Coastal Kia for purchasing your next vehicle. More

by MBURNETT780313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dobbs

Oct 12, 2020

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review and high marks for Jason Dodd and Mike Mascavage. It was thoughtful of you to mention them by name. We are thrilled to hear Jason and Mike "made the experience easy and enjoyable." We strive to deliver a truly exceptional experience to every client during every visit. Your high recommendations mean the world to us. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family!

October 04, 2020

Dealership Rating
Employee Rating

A guy named Edwin helped me find a perfect car! He was honest and very to the point. Found the best option for me and my family. More

by PRISCILLACLEARY94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Oct 05, 2020

Coastal Kia responded

Wonderful! Thank you so much for the five star review and kudos for Edwin on our sales team. It was thoughtful of you to mention him by name. We love you found him to be, "honest and very to the point." We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family!

October 01, 2020

Dealership Rating
Employee Rating

All of the people who helped in the sale of my pre-own Sorrento were very helpful and thorough. When I had some minor problems after bringing the car home they were addressed and taken care of. More

by MESUPPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Oct 02, 2020

Coastal Kia responded

Congratulations on your recent Kia Sorento purchase from Coastal Kia! Welcome to the Coastal Kia family. Thank you for the wonderful review and amazing feedback. We are thrilled to hear our team addressed your concern quickly. It was kind of you to go online and share your experience. Thank you for choosing Coastal Kia!

September 30, 2020

Dealership Rating
Employee Rating

Good buying experience. Would recommend that friends visit Coastal if they are in the market for a vehicle. Good variety of vehicles and fair pricing. More

by marybilbro66
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JP Nicholas, Brendon

Oct 02, 2020

Coastal Kia responded

Great! Thank you for the five star sales review and gracious comments. We love the feedback including, "good buying experience...would recommend to friends." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family!

September 29, 2020

Dealership Rating
Employee Rating

We are so excited about our new Kia Telluride, it is the perfect fit for our growing family! John and the team at Coastal Kia were amazing to work with and made the whole process such a great experience! More

by brittanybrowe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Howard Ramsey, John Wallace

Sep 23, 2020

Coastal Kia responded

Congratulations! You will love your new Kia Telluride for many years to come. We sincerely appreciate the five star review and gracious comments. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family!

September 28, 2020

Dealership Rating
Employee Rating

Have been to other dealerships where the sales people are very pushy. Jason was very patient and did not try to sell us anything we did not want. Very experienced person and understood what we wanted in a v More

by BURCHPL77
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Bob Tomlin, Sam Weisman , Howard Ramsey, Jason Stone

Sep 28, 2020

Coastal Kia responded

Thank you so much for the five star review and gracious comments. It was thoughtful of you to mention Jason by name. He is an asset to our organization and we are lucky to have him. It is wonderful to hear you found him to be, "very experienced and understood what we wanted in a vehicle." Welcome to the Coastal Kia family. Please call us if you need anything. We are here to help. Thanks again!

September 21, 2020

Dealership Rating
Employee Rating

Our salesman Brandon Wright went above and beyond. Excellent customer relations. No high pressure. Knows everything about his product. Treated us with respect professionalism. Will purchase from h More

by J&EWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Uber Hernandez, Bill Mathias, Jason Stone, Brandon Wright - 10 stars!

Sep 21, 2020

Coastal Kia responded

Wonderful! Thank you for the awesome sales review and kudos for Brandon Wright in our sales department. We sincerely appreciate the comments including, "Excellent customer service...no high pressure...treated with respect and professionalism." We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family!

September 11, 2020

Dealership Rating
Employee Rating

I had a very positive experience with the dealership. Overall, I am really pleased with the service and the deal I got for my monthly payments. More

by amyssmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Sep 13, 2020

Coastal Kia responded

Wonderful! Congratulations on your recent purchase from Coastal Kia! We are here to help. Thank you for the kudos and gracious comments. Welcome to the Coastal Kia Family. We look forward to seeing you during your first complimentary service at 5000 miles. Thanks again!

September 11, 2020

Dealership Rating
Employee Rating

Already wrote one of these. How many different ways can I say everything was good. Have a great day. Stay safe. Keep up the good work More

by BUSTERDONAHUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Sep 13, 2020

Coastal Kia responded

Thank you! We sincerely appreciate your loyalty and feedback. Thank you for choosing Coastal Kia!

September 09, 2020

Dealership Rating
Employee Rating

Very courteous and helpful.I looked at different vehicles ,decided on the one I purchased and the paperwork went very smoothly.took delivery of a very clean and fully gassed up car.the salesman was extremely More

by MRICHARDS2K
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Sep 11, 2020

Coastal Kia responded

Thank you! We sincerely appreciate the five star review! Congratulations on your recent purchase from our Coastal Kia team. We love the gracious comments including, "very courteous and helpful...the salesman was extremely helpful." We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family!

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