Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 32

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.7
417 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

417 Reviews

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417 Reviews of Michael Mascavage

November 23, 2020

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Employee Rating

Excellent Staff - Kelvin Swinson is an asset to your organization. This was the 2nd car I have purchased with him. Mike in finance also wonderful. More

by TRISH.DOMAGALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Nov 23, 2020

Coastal Kia responded

Thank you, thank you for your loyalty and gracious comments. It was very thoughtful of you to mention Kelvin Swinson and Mike Mascavage by name. We strive to deliver a truly exceptional experience to every client during every visit. It is wonderful to hear we earned your business not once but twice. Thank you for that. Please call us if you need anything. We are here to help. Thanks again for being an important part of our Coastal Kia family!

November 13, 2020

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Great service and not pushy. Worked hard to make sure that I was satisfied with the purchase and negotiated until I was satisfied with the purchase. More

by Angelassmith72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddy

Nov 16, 2020

Coastal Kia responded

Music to our ears! Thank you for the five star sales review and kudos for our Finance Director, Mike Mascavage, and our sales team. We are thrilled we were able to exceed your expectations. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family. Thanks again!

November 12, 2020

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The professionalism and honesty from Steve Kramer was exceptional. Provided everything i was looking for and as a previous salesman for car dealerships, he certainly exceeded my expectations. His pro More

by gmannerz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Coastal Kia responded

Wonderful! Thank you so much for the gracious review and high marks for Steve Kramer. Your amazing review has been shared with Steve and our entire team. We are thrilled to hear he exceeded your expectations. Congratulations on your recent purchase. We truly appreciate the amazing testimonial. Welcome to the Coastal Kia family!

November 12, 2020

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Jason, Bob, and Mike have made being a car owner an incredible experience for me. I have not had the please sure working with anyone else but these three alone have made me feel like I made the right d More

by DALLAS9321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Jason Stone

Nov 13, 2020

Coastal Kia responded

Thank you! Congratulations on your recent purchase! We sincerely appreciate the wonderful review and gracious comments. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

November 03, 2020

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Employee Rating

Professional and accommodating. The car we wanted was being sold to another customer while we were there, they worked hard to find us another one just like the one that we wanted somewhere like over a 10 More

by STEVE.SPEARING
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Nov 03, 2020

Coastal Kia responded

Great news! Thank you Steve for the amazing five star review. We sincerely appreciate your patience as we found the perfect vehicle for you. Welcome to the Coastal Kia family! Please call us if you need anything. We are here to help. We look forward to seeing you again during your complimentary service visit at 5000 miles. Thanks again!

October 30, 2020

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Employee Rating

Great experience purchasing from Coastal Kia! Steve was excellent to work with and very well versed on the features of the Telluride. He made sure to explain all features of the vehicle to us before we dro More

by Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , John Wallace

Oct 30, 2020

Coastal Kia responded

Congratulations on your recent Telluride purchase from Coastal Kia! Thank you for the amazing review and gracious comments. It was thoughtful of you to mention your Product Specialist Steve Kramer by name. We strive to deliver a truly exceptional experience to every client during every visit. We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family. Please call us if you need anything. We are here to help. Thanks again!

October 24, 2020

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Employee Rating

Very friendly staff. Clean environment. Knowledgeable. They have a nice variety of cars. They really go above and beyond to help you get what you’re looking for. I highly recommend More

by Jolynnifuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dodd

Oct 26, 2020

Coastal Kia responded

Thank you for the five star review and compliments for Michael Mascavage. We love the feedback including, "they really go above and beyond to help you get what you're looking for.... " We pride ourselves on delivering a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 17, 2020

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Employee Rating

My wife and I went in looking for a dependable car. Dang Nguyen showed us around and took us on a test drive of a 2020 Forte EX. It was insane how beautiful this car was. Flash forward a brief time and we p More

by greg46morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Nguyen, Jason Stone

Oct 19, 2020

Coastal Kia responded

Congratulations! Thank you for the five star review for Don and our team at Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family!

October 16, 2020

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Employee Rating

I had the great pleasure of working with Kelvin Swinson and he was amazing. He was the opposite of every other car salesman i hve worked with. Not pushy and his main concern was with us loving our new vehi More

by Tennisgirl2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Oct 16, 2020

Coastal Kia responded

Congratulations! Thank you for the five star review and gracious comments. It was thoughtful of you to mention Kelvin Swinson by name. We are thrilled to hear he exceeded your expectations and delivered, "five star service!" We sincerely appreciate the feedback.Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.

October 12, 2020

Dealership Rating
Employee Rating

Outstanding Dealership. Coastal Kia is truly a Full Service Company. Sales Representative Steve Kramer went out of his way to find the vehicle with the options we wanted. The Dealership provided both C More

by JVDEVENEY
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Oct 13, 2020

Coastal Kia responded

Wow! Thank you for the amazing five star review and gracious comments. Your testimonial means the world to us; we appreciate it so much. Thank you for mentioning Steve Kramer by name. We are thrilled we were able to exceed your expectations by making the process convenient. Welcome to the Coastal Kia family! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.

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