Michael Myers

Dealership & employees, great! 2 things to note tho...The Def fluid was not filled, I even asked, was told "yes" but...nope! So, I topped it off myself. Never rec'd my "LAKE" hat 2 things to note tho...The Def fluid was not filled, I even asked, was told "yes" but...nope! So, I topped it off myself. Never rec'd my "LAKE" hat that was promised. It's the little things...Haha!! Thank you for the delivery of our truck to our home, most appreciated. All in all, we would do business with you again. More

by Cpape2 Verified Customer Verified Customer

Report | Print

Enjoyed my experience at Lake Ford. Did a great job taking me through the car and effortless process to setting up the lease. Did a great job taking me through the car and effortless process to setting up the lease. More

by jkerschen Verified Customer Verified Customer

Report | Print

Great experience. In and out in an hour. No nonsense. Straight forward deal. Great car. In and out in an hour. No nonsense. Straight forward deal. Great car. More

by jakeedmark Verified Customer Verified Customer

Report | Print

Mike and the rest of the team were very accommodating. They helped me with another issue that had nothing to do with me. They got me some information to help my brother in law. They helped me with another issue that had nothing to do with me. They got me some information to help my brother in law. More

by dwalley Verified Customer Verified Customer

Report | Print

Very cooperative and helpful. Allowed us to compare two vehicles with similar mileage, cost, and options to help us make a decision. We arrived around 9:30 AM. They had our cre Allowed us to compare two vehicles with similar mileage, cost, and options to help us make a decision. We arrived around 9:30 AM. They had our credit application done and completed the sale in a few hours and we drove away with the vehicle at around 1:00 PM. More

by Robert.L.Macgregor.civ Verified Customer Verified Customer

Report | Print

Very helpful, direct and transparent, Mike was able to assist and resolve quickly, with every aspect and issue I had. Organized, systematic, calm, straightforward. Best Ford interaction I have had . I assist and resolve quickly, with every aspect and issue I had. Organized, systematic, calm, straightforward. Best Ford interaction I have had . I have bought 4 other used Expeditions over the past 30 years. More

by westmacott91 Verified Customer Verified Customer

Report | Print

Excellent service, great people to work with and fair pricing. Overall had a great experience and would definitely shop there again in the future. pricing. Overall had a great experience and would definitely shop there again in the future. More

by Ryan Verified Customer Verified Customer

Report | Print

You guys are great. This is the second car our family bought from you in the last year. I am impressed with many aspects of your operation. First off, the customer se This is the second car our family bought from you in the last year. I am impressed with many aspects of your operation. First off, the customer service is outstanding. Both Michael and Ryan(who I worked with last time) were incredibly responsive and helpful. We paid cash for both cars, which expedited the process, but the whole process was quick and easy. With the latest purchase, we were able to sign all the paperwork remotely. That was unbelievably helpful. Last and probably the most important- both vehicles were used, but serviced to a level I have never experienced. New tires, new suspension, brakes, wheel bearings... I was shocked. The 2 cars had 120k and 83k miles respectively, and they drive like brand new. Then, there's the price- unbelievable value and excellent trade-in value also. I can't say enough. Only negative, was that the last vehicle only came with one key. But, that's not a huge deal. Thanks! More

by Pete Marchese Verified Customer Verified Customer

Report | Print

Clean and well cared for dealership. Awesome and courteous employees from front desk finance department and sales Awesome and courteous employees from front desk finance department and sales More

Report | Print

The staff that worked with me were knowledgeable and patient with me. I had multiple questions and answered the questions patient with me. I had multiple questions and answered the questions More

by Stachs68 Verified Customer Verified Customer

Report | Print