I recently brought my truck in for a routine service and
minor repair, and the experience was outstanding! From the moment I arrived, the service advisor, Michael, listened to me conveying and explained eve
minor repair, and the experience was outstanding! From the moment I arrived, the service advisor, Michael, listened to me conveying and explained everything clearly. The repair required a part that wasn’t available but it was ordered and fixed shortly after my first visit. This is hands-down the best dealership service I’ve ever had—professional, friendly and customer-focused. Highly recommend.
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by SKCOTA
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2026 -
Colonial Chevrolet responded
Thank you for trusting us with your Chevrolet Colorado’s service and repair. Michael is glad his clear explanations and our prompt part ordering kept things moving smoothly. We appreciate your recommendation of our professional, friendly approach.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Dealing with Bobby and Mike was easy and stress free very
professional. I would recommend and return
professional. I would recommend and return
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by tw2315
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2026 -
Colonial Chevrolet responded
It’s wonderful to hear Robert and Michael provided stress free and professional service on your GMC 2500. We appreciate your recommendation and look forward to helping you again.
Great fast and reliable service.
They even quoted me on some body work that is needed.
They even quoted me on some body work that is needed.
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by rj66
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2026 -
Colonial Chevrolet responded
We appreciate you recognizing our quick, dependable service on your GMC Sierra 1500. We’re glad Michael could provide a clear quote for the body work you need. Please let us know if there’s anything else we can help with.
In and out in a reasonable amount of time.
I wish they went back to the when they gave free tire rotations.
I wish they went back to the when they gave free tire rotations.
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by CJ
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2026 -
Colonial Chevrolet responded
Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon!
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Mike (service desk) did an excellent job in handling my
requests for numerous TSB updates to my 2025 Chevy Equinox EV. He made sure he understood specifically what I was asking for, confirmed with the EV
requests for numerous TSB updates to my 2025 Chevy Equinox EV. He made sure he understood specifically what I was asking for, confirmed with the EV technician that the updates would be performed by the end of the day (if not sooner) and kept me update on progress. All work was completed to my satisfaction.
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by tdcoll
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2026 -
Colonial Chevrolet responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Very accommodating, fit me in late in the day after
battery died from electrical issues.
battery died from electrical issues.
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by DAVEHPG
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2026 -
Colonial Chevrolet responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come!
John Woodland
General Manager
jwoodland@colonialchevrolet.com
I had a great experience.
Easy to schedule, I waited in a comfortable waiting room and everything was easy.
Easy to schedule, I waited in a comfortable waiting room and everything was easy.
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by aawest
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2026 -
Colonial Chevrolet responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Service- from beginning to end- top notch- efficient,
friendly, knowledgeable are words that come to mind when reflecting on the staff, especially Michael, who I interacted in for this appointment
friendly, knowledgeable are words that come to mind when reflecting on the staff, especially Michael, who I interacted in for this appointment
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by sdixson688
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2025 -
Colonial Chevrolet responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Colonial Chevrolet in Acton has a fantastic service team.
Always friendly, always there to help you. Great follow up before and after service has been completed. They have a Bodyshop too. I would never think
Always friendly, always there to help you. Great follow up before and after service has been completed. They have a Bodyshop too. I would never think of going anywhere else. The technicians are the best in the region. They can fix anything.
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by SCARLS250
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2025 -
Colonial Chevrolet responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
John Woodland
General Manager
jwoodland@colonialchevrolet.com
I had to go in for a part that was recalled by Chevy.
They took my car on time and got it finished in a timely manner with no charge! Super professional and helpful!
They took my car on time and got it finished in a timely manner with no charge! Super professional and helpful!
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by morganmaepowell
Service Price Transparency
Dec 10, 2025 -
Colonial Chevrolet responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come!
John Woodland
General Manager
jwoodland@colonialchevrolet.com