Michael Pirozzoli | Page 6

Pleasant, entertaining and to the point. Worked quickly with deal on Equinox and very helpful in all the paperwork explained. Worked extremely well at coming in with a GREAT deal. Quickly Worked quickly with deal on Equinox and very helpful in all the paperwork explained. Worked extremely well at coming in with a GREAT deal. Quickly removed everything moved from 2 cars into 1 in record time. More

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Vehicle was as depicted in the ad Salesman, Mike P, was straight forward and no nonsense. There was none of that, "let's talk to the manager," stuff. I was unsold the extended warranty Salesman, Mike P, was straight forward and no nonsense. There was none of that, "let's talk to the manager," stuff. I was unsold the extended warranty but with a used car I was planning on getting something anyway. More

by johnandsusie Verified Customer Verified Customer

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Very professional, personable and friendly. This is the first time I have been treated like a customer who know what she wants. Nobody told me what I didn't want or what I didn't need. Everyone This is the first time I have been treated like a customer who know what she wants. Nobody told me what I didn't want or what I didn't need. Everyone was very patient with all my questions and I understood everything before leaving. I do apologize for not sending this earlier. I can't imagine going anywhere else for another car - good thing I like Chevys. Thank you all so much for a wonderful experience. I tell everyone I know about Castle Chevrolet North and my great experience there! More

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Very professional minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule vi minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule visit, I said thank you. More

by brickie81 Verified Customer Verified Customer

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Great Experience This was the only place where I was not attacked by a vulture at the front door. Everyone was friendly and helpful. I did buy a vehicle. There were This was the only place where I was not attacked by a vulture at the front door. Everyone was friendly and helpful. I did buy a vehicle. There were a few issues, but they handled them very well. I was satisfied with the outcome. I would highly recommend Castle Chevrolet, More

by holytoylyn Verified Customer Verified Customer

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I couldn’t ask for more. A Starbucks coffee while signing up the papers? You couldn’t get any better than that. I went to two other dealerships before visiting Castle Chev A Starbucks coffee while signing up the papers? You couldn’t get any better than that. I went to two other dealerships before visiting Castle Chevrolet North, and the moment I walked in to their building I already was feeling light and calm like something feels right. Everyone’s looking and acting very professional and the Manager Ed Finn did an awesome job explaining to me every details that I needed to know about the purchase. Well yeah, I didn’t get that from the other two dealerships so thanks Ed. And hey, Mike thank you for driving to starbucks just to get me hot caramel a macchiato. A glass of tap water was not even offered from the other two places so I want to say that I really appreciated that and thank you so much. Well organized vehicles, super neat and clean dealership, professional and good looking staffs, quick process but above all, they really want to help you get the car you want. So overall rating is 9/10. I never gave a 10 so consider that the highest. Now before i email the other dealerships the good news. I highly recommend this one so go try and visit them to see. Have a good one 😊 More

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Mike's World We had a nice time dealing with Mike Pirozzoli. He made us feel comfortable and welcome. We do believe that we got the best deal on our car. Hopefu We had a nice time dealing with Mike Pirozzoli. He made us feel comfortable and welcome. We do believe that we got the best deal on our car. Hopefully, we won't come across the same vehicle at a lower price. Would make us very unhappy. We do, however, have issues with your detailers. Found scratches when our plates were transferred that weren't there before. ALSO, whoever detailed the car when it came in to be sold didn't look everywhere. Found a melted chocolate bar in the pouch behind the passenger seat. Totally melted, but luckily it was not opened. No damage done! Also, it was a pleasure to meet Mr. Castle! More

by TOSHSTER56 Verified Customer Verified Customer

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Great Experience I had pleasant experience with looking for a new car with this dealership. They were friendly and knowledgeable and were able to answer my questions/ I had pleasant experience with looking for a new car with this dealership. They were friendly and knowledgeable and were able to answer my questions/ More

by ROSSGARDINER1 Verified Customer Verified Customer

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Great I found my experience really good I have been dealing with this dealership for many years and I trust them I felt good leaving with my new car I found my experience really good I have been dealing with this dealership for many years and I trust them I felt good leaving with my new car More

by marychierici Verified Customer Verified Customer

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Willing to go the Distance I live in the US Virgin Islands and was determined to find exactly what I wanted at a competitive price. Being from a place where things are overprice I live in the US Virgin Islands and was determined to find exactly what I wanted at a competitive price. Being from a place where things are overpriced, I did my diligence and found what I wanted at Castle North Chevrolet in Elk Grove, IL. The finance team did an expedient job at getting the deal approved and quickly. I’ll be honest the entire flight up I was concerned it was to good to be true and I might be flying back home and not driving. A couple nights before Mike called and texted to say he would be getting me from the airport, and then texted the next day, and called and texted the day of my flight, which was what both Brennan and Sergio told me earlier on in the transaction that the dealership would get me from the airport. They offered to buy me Lunch as well before the drive back to FL. Consistency is what I’m getting at as there was never any aspect of bait and switch, just transparency and professionalism. I bought a vehicle in Miami once and it was a really bad experience in retrospect, so much that I was willing to fly to Chicago from the Caribbean to make sure I got a fair deal. I’m really excited to have my pre owned Toyota Tacoma, knowing I flew up from the Caribbean and drove across the country and shipped it to my beautiful island home. I highly recommend this team. More

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