Michael Pope | Page 6

Lease exchange from 2015 to 2018 Based on experiences from previous leases at this location (under different ownership) which were great, we were glad to see that much of the staff re Based on experiences from previous leases at this location (under different ownership) which were great, we were glad to see that much of the staff remained to continue our already established relationships and to continue providing excellent customer service. More

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Go see the Pope I had an amazing experience from beginning to end at BMW Palm Springs. The whole staff are friendly, cool and professional. They all seem happy to wor I had an amazing experience from beginning to end at BMW Palm Springs. The whole staff are friendly, cool and professional. They all seem happy to work there and it makes for a easy breezy transaction and a satisfied costumer. I love my bmw so much! More

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Great customer service I will be in the market for a certified 3 series within 7 month. Visiting friends in Palm Springs I stopped by BMW store to look at the inventory Mi I will be in the market for a certified 3 series within 7 month. Visiting friends in Palm Springs I stopped by BMW store to look at the inventory Michael Pope was very helpful and professional,knowing that I was just looking and gathering information When I am ready I will definitely look for Michael Pope More

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Mike Pope is THE MAN!!!! Recently sold my 650i Convertible and had a very specific car that I wanted. I found that vehicle at BMW Palm Springs and had the pleasure of connecti Recently sold my 650i Convertible and had a very specific car that I wanted. I found that vehicle at BMW Palm Springs and had the pleasure of connecting with Mike P. Being that I live in Arizona and the car was in CA, you would think the process would be difficult, nope; Mike was beyond helpful! He was extremely accommodating and made the process easy and enjoyable! One day after contacting Mike, I was in CA test driving and drove the car back to AZ. In addition to the “normal” things, Mike went out of his way to ensure the vehicle was in prestige shape and even made a few repairs that were not expected. He is a man of character and his word and I now consider him a friend. The next time I am looking for a car, I will start in Palm Springs! I would reccomenend Palm Springs BMW to anyone, regardless of their home location, as Mike P is worth the extra distance!!! More

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Excellent customer service Superior customer service. Michael, Justin and Sandra made our selling/buying experience a breeze . No high pressure sales, made you feel like family. Superior customer service. Michael, Justin and Sandra made our selling/buying experience a breeze . No high pressure sales, made you feel like family. We highly reccomend this dealership and will do business with them again in the future. More

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Refreshing, seamless, superb customer service Michael Pope and Regina Tharpe are ABSOLUTELY INCREDIBLE! I went to several BMW dealerships prior to Palm Springs and always left feeling passed over, Michael Pope and Regina Tharpe are ABSOLUTELY INCREDIBLE! I went to several BMW dealerships prior to Palm Springs and always left feeling passed over, rushed and generally ignored— not the case with Michael Pope and his amazing team. After such a rare, great experience, I will not work with anyone else. I myself come from 10+ years in customer service and Michael is the epitome of professionalism and understanding. And Regina was so knowledgeable and patient. They should get a raise! Thank you Michael, Regina and the entire Palm Springs BMW team! More

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GREAT SERVICE Michael hit it out of the park! Love my 430i Gran Coupe! He's awesome! Everyone is so professional & nice. Jennifer Hutchinson was awesome with her Michael hit it out of the park! Love my 430i Gran Coupe! He's awesome! Everyone is so professional & nice. Jennifer Hutchinson was awesome with her explanition of the workings of the car ;-) More

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From one BMW to another BMW ! Successful people always looking for opportunities to help others, Michael Pope at BMW of Palm Springs is Excellent! Happy with my be 5series purchase Successful people always looking for opportunities to help others, Michael Pope at BMW of Palm Springs is Excellent! Happy with my be 5series purchase Customer service is the new Market and Michael Pope has it all! Thank you! More

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BEST DEALERSHIP EVER!! Best customer service ever! This dealership is TOP NOTCH! Everyone greets you with a smile and is welcoming. I worked with my Mike Pope and there is a Best customer service ever! This dealership is TOP NOTCH! Everyone greets you with a smile and is welcoming. I worked with my Mike Pope and there is absolutely not enough words for me to even begin to thank him. He is the most personable and friendliest guy I've ever met. He truly is a genuine person and the dealership is lucky to have him. He is not just out to make a sale. He truly cares about the customer and helps you find exactly what you want. I HIGHLY recommend him to anybody looking to buy a BMW as well as this dealership, it is the absolute best, hands down! So glad I came here for my first "beemer"! More

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Bought a car I went to Palm Springs BMW to purchase a one year old BMW executive returned car. The price was fair and the salesman was friendly and helpful. I went to Palm Springs BMW to purchase a one year old BMW executive returned car. The price was fair and the salesman was friendly and helpful. More

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