Michael Richardson | Page 16
Service Manager
Orange Buick GMC
3883 West Colonial Drive
Orlando, FL 32808
Specialties & Trainings
Service and Repair
156 Reviews
Write a Review156 Reviews of Michael Richardson
June 23, 2018
Service on Yukon Everything was fine except I was told it was going to take 1-2 hours. So I waited at the service center. After 3 hours I was told it was going to take Everything was fine except I was told it was going to take 1-2 hours. So I waited at the service center. After 3 hours I was told it was going to take an additional 4 hours to fix, then was offered a ride home. I wish i had Known earlier so I didnt have to waste so much time sitting around. Otherwise everything was good. More
May 30, 2018
VETERAN APPRECIATED TREATMENT I WOULD LIKE TO THANK THE SERVICE STAFF AT ORANGE BUICK FOR THE EFFICIENT SPEEDY SERVICE DURING MY REGULAR SCHEDULED OIL CHANGE VISIT FOR MY 2017 BUIC I WOULD LIKE TO THANK THE SERVICE STAFF AT ORANGE BUICK FOR THE EFFICIENT SPEEDY SERVICE DURING MY REGULAR SCHEDULED OIL CHANGE VISIT FOR MY 2017 BUICK ENVISION. CODI, MIKE & BILL GREETED ME, LISTENED TO THE EXTENDED REASONS FOR MY VISIT, THEN ASKED IF I WOULD BE WAITING FOR THE VEHICLE. I WAS INVITED TO USE THE WAITING ARE FACILITIES AS THEY ATTENDED TO MY SERVICE VISIT. I ENJOYED TALKING TO RITA THE RENTAL AGENT FOR THE DEALER WHOM I HAVE CHATTED WITH ON PREVIOUS VISITS. I DIDN'T HAVE A LONG WAIT. MY VEHICLE WAS QUICKLY SERVICED & INSPECTED INCLUDING NEW WIPER BLADES INSTALLED BECAUSE OF THE COUPON I DISCOVERED WHEN I SCHEDULED THE SERVICE ONLINE. THIS VETERAN THANKS THE ORANGE BUICK SERVICE DEPARTMENT FOR THE GREAT TREATMENT, More
Other Employees Tagged: Andre Fredrick, Bill Murdock , Codi Rose, RITA
May 24, 2018
Excellent Customer Service by Mike Richardson Went in for an oil change and when picking up my vehicle, there was a small snafu with the bill. Before I could call and discuss the discrepancy, M Went in for an oil change and when picking up my vehicle, there was a small snafu with the bill. Before I could call and discuss the discrepancy, Mike Richardson called me to get it sorted out. This truly shows what excellent customer service can be expected at Orange Buick. I have been a customer since 2010 and will continue to bring my vehicle in. Much appreciated! More
Other Employees Tagged: Codi Rose
May 16, 2018
Lack of Service Dropped off car the night before for 7:30am Service appointment. Called at 1pm and was told car would be finished by 5pm. Went at 5pm to pickup car; Dropped off car the night before for 7:30am Service appointment. Called at 1pm and was told car would be finished by 5pm. Went at 5pm to pickup car; nothing was done. More
Other Employees Tagged: Matt Aiken, David Matos
May 07, 2018
Truthful and quick. Truthful and quick in the deal. Didn't waste my time and was direct and to the point. Very Nice dealing with them. Thank you! Truthful and quick in the deal. Didn't waste my time and was direct and to the point. Very Nice dealing with them. Thank you! More
Other Employees Tagged: Rod Connole, Oscar Soto
May 05, 2018
Great Service The people at Orange Buick have always been great with very few exceptions.Work is performed quickly and without hassles.Hope to continue doing busine The people at Orange Buick have always been great with very few exceptions.Work is performed quickly and without hassles.Hope to continue doing business with them for a long time. More
Other Employees Tagged: Andre Fredrick , Sven Reiter, THOMAS SANTIAGO, Steve Williams