Michael Schumaker

My experience with Sun Toyota was the most stressful car-buying experience I’ve ever had, and I will not be returning. I came in for an oil change and was quickly pushed into trading my 2018 4Runner car-buying experience I’ve ever had, and I will not be returning. I came in for an oil change and was quickly pushed into trading my 2018 4Runner for a 2022. The process felt rushed from the start, and the numbers presented during the deal changed by the time I signed. Features were implied to be included when they weren’t, and I was not given a clear breakdown of the deal before signing. The finance manager, Zach, was extremely difficult to work with—unresponsive, dismissive, and nearly impossible to reach. I was rushed through signing paperwork by a trainee with no explanation and left the dealership without copies of anything I signed. I was told I could return the next day to exchange the vehicle if I wasn’t happy—this turned out to be untrue. When I went back, they refused and instead suggested trading it in at a $10,000 loss just two days later. Within two weeks, I discovered issues with the tires and was later told the vehicle may need struts replaced—only to receive conflicting information from their own service team. The only positive part of this experience was Danny in service, who tried to make things right. It has now been over a month of calls and visits just to get answers and confirmation that my warranties were canceled. Overall, I felt misled, pressured, and taken advantage of. I strongly recommend being extremely cautious here—review every number carefully and do not let them rush you. If possible, go elsewhere. More

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Fred H was a pleasure to work with. He had everything ready when I got to the dealership so I could test drive a few different options. He had a great mix of hospitality and profession He had everything ready when I got to the dealership so I could test drive a few different options. He had a great mix of hospitality and professionalism that you don’t see in the car business anymore. I enjoyed it so much that I have sent 2 friends in who also had great experiences with him as well. Thanks again Fred. I hope Toyota knows how lucky they are to have a great guy like you working for them. More

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Will go beyond what is expected. Listens. Worked hard to make deal. Not ready to buy a new car now. Will be back in future. Listens. Worked hard to make deal. Not ready to buy a new car now. Will be back in future. More

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I have bought 4 cars from this dealership. I love the Rav4 so much. Great place to get a new car and the people are awesome! I love the Rav4 so much. Great place to get a new car and the people are awesome! More

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Bought a new Toyota recently. So far my experience has been great. Michael Schumaker was our salesman. He was very friendly, knowledgeable and didn't pressure us. He answered all So far my experience has been great. Michael Schumaker was our salesman. He was very friendly, knowledgeable and didn't pressure us. He answered all our questions and was helpful. More

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Purchased a 4Runner with the help og Jason Cline and his team. He provided excellent customer service. Greatly appreciate your help, Jason C. Robert team. He provided excellent customer service. Greatly appreciate your help, Jason C. Robert More

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One of the worst toyota dealer experince i had , sales and finance work hand in hand to agree on a price and then finance guy gives false promises and finance guy confuses and cheats you with paper work, and finance work hand in hand to agree on a price and then finance guy gives false promises and finance guy confuses and cheats you with paper work, no response to phone calls or emails , no clarifications after multiple followups and they made me sign some agreement that says I cannot cancel the sale , worst experience in my life More

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We had two wonderful sales men. There was two because one went to see his baby's ultrasound There was two because one went to see his baby's ultrasound More

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Would recommend Sun Toyota to everyone, worked with Michael Shoemaker and Romy 3 times with success. Michael Shoemaker and Romy 3 times with success. More

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Sun Toyota was fantastic! Great customer service and what a great vehicle. Leslie and Michael were so helpful and went above and beyond Great customer service and what a great vehicle. Leslie and Michael were so helpful and went above and beyond More

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