Michael Smith
Michael Smith at Fort Wayne Toyota

Michael Smith | Page 3

Sales and Leasing

Fort Wayne Toyota

5900 Illinois Rd.
Fort Wayne, IN 46804

not yet
rated
173 Reviews

My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.

not yet
rated

173 Reviews

Write a Review

Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Specialties & Trainings

I’m a Stroke survivor which gave me (I believe) unlimited patience.

173 Reviews of Michael Smith

October 02, 2022

Dealership Rating
Employee Rating

Fort Wayne Toyota is a great place to purchase a vehicle! Michael Smith has been our go-to salesman for the past 10 years!! Highly recommend!! More

by Sbrown00
Recommend Dealer
Yes
Oct 03, 2022

Fort Wayne Toyota responded

Here at Fort Wayne Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

September 24, 2022

Dealership Rating
Employee Rating

Great people, great service. This occasion there was a misunderstanding that resulted in unauthorized work and a totally unexpected cost. The issue was amicably settled to my s More

by TIOVINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristoffer Gordon

Sep 25, 2022

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 21, 2022

Dealership Rating
Employee Rating

Don't recognize name of Andrew Bradshaw so didn't include rating. Our experience was great. Very pleased with how quickly I was able to purchase a car given current market. Michael was very friendly an More

by RUTH.JAJKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irfan Hussain

Sep 22, 2022

Fort Wayne Toyota responded

Congratulations on your new purchase, Ruth! Thank you for sharing your excellent experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon.

September 21, 2022

Dealership Rating
Employee Rating

Great service and outstanding sales team. Enjoy working with Michael Smith and appreciate his customer service. More

by KRWEIRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Jimenez, Damien Kudrawiec , Jason Bennett

Sep 21, 2022

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota.

September 20, 2022

Dealership Rating
Employee Rating

Michael Smith was very helpful and responsive. Our buying experience was great at Fort Wayne Toyota. More

by ZACH.OLSON27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bradshaw , Irfan Hussain

Sep 21, 2022

Fort Wayne Toyota responded

Thank you, Zach! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

September 17, 2022

Dealership Rating
Employee Rating

Helpful and friendly. Not pushy at all but looking to help you find what you want. Very positive experience!!! More

by BESTFLIGHTINSTRUCTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Burton

Sep 18, 2022

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 14, 2022

Dealership Rating
Employee Rating

Great service from Michael! We can count on him to take care of our needs every time we visit. More

by RUST.KRISTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rust, and look forward to your next visit.

September 13, 2022

Dealership Rating
Employee Rating

Everyone involved made getting into a new vehicle a really cool experience. Rigo and Michael were great! More

by PHADE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rigo

Sep 14, 2022

Fort Wayne Toyota responded

Thank you! Michael, Rigo, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

September 09, 2022

Dealership Rating
Employee Rating

Very respectful was a good experience and everyone there was very nice to me and very helpful you have a great team God bless y’all More

by ROARKTAMMY50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Burton

Sep 10, 2022

Fort Wayne Toyota responded

Tammy, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota are glad to have you as a customer.

August 29, 2022

Dealership Rating
Employee Rating

Always amazing and timely service at this wonderful business. Truly blessed with the experience and wisdom of this crew. More

by preetijain73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil is always so kind and respectful.

Aug 29, 2022

Fort Wayne Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

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