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Michael Souter

Overview Reviews (169) Inventory (211)

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Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.9

169 Reviews

Overview Reviews (169) Inventory (211)

Dealership Experience

3 yrs, 1 mo

4.9

169 Reviews

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169 Reviews of Michael Souter

November 12, 2025

Dealership Rating

Employee Rating

Great. Fast and efficient Comfortable waiting area and snacks available! Enjoyed a cup of hot cider while I waited. Fast and efficient Comfortable waiting area and snacks available! Enjoyed a cup of hot cider while I waited. More

by tbeaumier

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Souter

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Nov 12, 2025 -

Dover Honda responded

Thank you for sharing your five-star review! We appreciate your business and feedback, and we hope to see you again at Dover Honda! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 12, 2025

Dealership Rating

Employee Rating

I seem to always leave with a smile on my face, always a pleasure to do business with Dover Honda! pleasure to do business with Dover Honda! More

by rkelley101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charley Lawrence

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Nov 12, 2025 -

Dover Honda responded

We’re glad we could go that extra mile for you! Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 08, 2025

Dealership Rating

Employee Rating

Quick - fast service with award winning customer care got my Honda in shape for the holidays. my Honda in shape for the holidays. More

by JCASSOTIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack

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Nov 10, 2025 -

Dover Honda responded

Thank you for the glowing review! We appreciate your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 07, 2025

Dealership Rating

Employee Rating

Dover Honda of Dover, New Hampshire called me to schedule a recall inspection on my Civic which went excellent. a recall inspection on my Civic which went excellent. More

by Jj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack

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Nov 10, 2025 -

Dover Honda responded

Hearing about your positive experience with our team at Dover Honda made our day! Thanks for sharing, see you next time. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 03, 2025

Dealership Rating

Employee Rating

Very good service and a clean environment and a good waiting room.and great info waiting room.and great info More

by Rick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Alecia Pack

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Nov 04, 2025 -

Dover Honda responded

Rick, Thank you for the five-star review! Our team looks forward to working with you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 02, 2025

Dealership Rating

Employee Rating

Accommodated an emergency tire installation on a Monday morning with no notice and provided a loaner vehicle. morning with no notice and provided a loaner vehicle. More

by Cdb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ken, Luke

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Nov 03, 2025 -

Dover Honda responded

We’re proud of our team for being of such reliable, prompt assistance. Thank you for choosing Dover Honda and for sharing your feedback! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 30, 2025

Dealership Rating

Employee Rating

the people are great, they give an honest review of your car service needs and know me by name and make me want to come back in as needed. car service needs and know me by name and make me want to come back in as needed. More

by matt.miller.f

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack

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Oct 31, 2025 -

Dover Honda responded

Hi Matt! We love seeing familiar faces, so your review is music to our ears! Thank you for trusting the Dover Honda team. See you next time! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 30, 2025

Dealership Rating

Employee Rating

The Dover Team is professional, timely in deliver and honest. They’ve earned our business over the past 5 years as a result honest. They’ve earned our business over the past 5 years as a result More

by SEGEORGES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Strong, Alecia Pack

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Oct 31, 2025 -

Dover Honda responded

Thank you for your continued trust over the years! We appreciate your business and look forward to serving you for many more at Dover Honda. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 27, 2025

Dealership Rating

Employee Rating

Communication from scheduling through completion was great throughout, the car was serviced in a timely manner, and despite a short service they had a loaner ready for me so I could run errands while th great throughout, the car was serviced in a timely manner, and despite a short service they had a loaner ready for me so I could run errands while the car was being worked on. Excellent service as always. More

by nickb2315

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack

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Oct 28, 2025 -

Dover Honda responded

Thank you for sharing your customer service experience with us, Nick! We're glad we could provide a smooth experience from scheduling to completion. See you next time at Dover Honda! Safe travels. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 27, 2025

Dealership Rating

Employee Rating

Courteous, professional I always have a great experience at Dover Honda and I will continue to come to you for all of my needs at Dover Honda and I will continue to come to you for all of my needs More

by Doucettetim

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Souter

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Oct 28, 2025 -

Dover Honda responded

We are so grateful for your loyal business and feedback! See you next time at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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