Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
151 Reviews

Dealership Experience

3 yrs

4.8

151 Reviews

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151 Reviews of Michael Souter

October 13, 2025

Dealership Rating
Employee Rating

I would first like to thank the person who welcomed me for their professionalism and the service did not take long. I was satisfied. More

by MAARIR LHOUCINE
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2025

Dover Honda responded

Maarir, it's wonderful to hear that our team made you feel welcome, and we hope to see you again at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 13, 2025

Dealership Rating
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In the 30 plus years we have been buying and servicing our cars at Dover Honda, we have always been pleased with the service. James is phenomenal and easy to work with. We just wish they would give a re More

by MMCAHOON
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Recommend Dealer
Yes
Oct 13, 2025

Dover Honda responded

Hi MM! Thank you for trusting Dover Honda for over 30 years! We appreciate your feedback about James and your suggestion regarding the reports. We’ll share this input with our team. Safe travels Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 12, 2025

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Went after work and in and out in just fifteen minutes. Barely time to enjoy their snacks! More

by RGM6775
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Recommend Dealer
Yes
Oct 13, 2025

Dover Honda responded

Hi RGM! Wow, that was fast! Glad you got in and out so quickly, even if the snacks didn’t get much attention at Dover Honda! See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 11, 2025

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Very courteous and job well done, I was explained all that needed to be done and it was More

by JMUSTO78
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Recommend Dealer
Yes

Other Employees Tagged: Kris Adams , Patrick in parts department helped me considerably

Oct 13, 2025

Dover Honda responded

Thank you for your kind words and star rating! We look forward to seeing you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 10, 2025

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Speedy service. Had hardly made it to the waiting room and my car was ready More

by bktlst57
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Recommend Dealer
Yes
Oct 13, 2025

Dover Honda responded

Thank you for leaving us five stars! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 08, 2025

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Excellent customer service - honest, efficient and a fair price . I was impressed that I was sent a video of the inspection and kept informed of progress. All the staff is professional and friendly. I More

by JBMURRAY15
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Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

Oct 08, 2025

Dover Honda responded

Thank you for choosing Dover Honda and sharing your feedback with us! Your support is truly appreciated! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 07, 2025

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The service was very prompt and thorough. I appreciate the car health checks everytime I come to the dealership. More

by Mpomp
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Recommend Dealer
Yes
Oct 08, 2025

Dover Honda responded

We’re glad you enjoyed prompt and thorough service at Dover Honda! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 04, 2025

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I am and have always been 100% satisfied with the service I receive at Dover Honda. More

by STEPHARMITAGE0620
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Recommend Dealer
Yes
Oct 06, 2025

Dover Honda responded

We're so happy to hear this! Thank you for being a Dover Honda customer. We look forward to seeing you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 04, 2025

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Was in and out very quickly and he was able to wash inside of windshield More

by lighthouse85
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Recommend Dealer
Yes
Oct 07, 2025

Dover Honda responded

Thank you for the fantastic feedback! We appreciate you visiting us here at Dover Honda and hope to see you again next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 03, 2025

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Employee Rating

Dover Honda has an excellent speedy oil change system. The young man that greeted us was kind and cordial and very polite and knowledgeable. He kept us posted! More

by BOB_SCHULTE52
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Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Oct 06, 2025

Dover Honda responded

Thank you for choosing Dover Honda and for sharing your stellar review! We hope to welcome you back for all of your future auto needs! Safe travels, from all of us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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