Michael Tufano | Page 4
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
Dealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 5 mos
207 Reviews
Write a Review207 Reviews of Michael Tufano
August 21, 2020
I ALWAYS GET GREAT SERVICE HERE. THE SERVICE PERSONNEL ARE ALL VERY POLITE, PROFESSIONAL AND CARING. TORI PHILLIPS TOOK CARE OF ME THIS TIME. SHE WAS VERY GOOD AT KEEPING ME INFORMED OF THE SERVICE ON ARE ALL VERY POLITE, PROFESSIONAL AND CARING. TORI PHILLIPS TOOK CARE OF ME THIS TIME. SHE WAS VERY GOOD AT KEEPING ME INFORMED OF THE SERVICE ON MY ESCAPE. WELL DONE! More
Other Employees Tagged: Tori Phillips
August 20, 2020
These guys answered all my questions and allowed me to follow the progress of my truck's service. They finished my truck in the allotted time. Well done team! follow the progress of my truck's service. They finished my truck in the allotted time. Well done team! More
August 13, 2020
Service department did a great job getting me a loaner vehicle and detailing the truck. Erik Janco did a great job also in the sale and demonstration of my new Ranger. vehicle and detailing the truck. Erik Janco did a great job also in the sale and demonstration of my new Ranger. More
Other Employees Tagged: Jared Meshey , Tyler Deshong, Erik Janco
August 07, 2020
World-class customer service and incredibly knowledgable. Mr. Tufano is THE BEST! Always makes me feel as if I'm his only customer. The technicians are incredibly knowledgeable and my car was repaired and rea Mr. Tufano is THE BEST! Always makes me feel as if I'm his only customer. The technicians are incredibly knowledgeable and my car was repaired and ready to go in no time! More
August 03, 2020
Awesome service ! Great staff and the videos were especially nice. I’ll definitely use Chapman in the future as well as recommend all my friends and family ! especially nice. I’ll definitely use Chapman in the future as well as recommend all my friends and family ! More
August 03, 2020
1st oil change Service desk was very informative and able to resolve a minor question without any issues. Was able to speak directly to the service department leader Service desk was very informative and able to resolve a minor question without any issues. Was able to speak directly to the service department leader. More
August 01, 2020
Good service, no complaints and fast and Efficient. I will continue taking my car to ford for service, the employees are professional and kind and let me know what is going on with my car while it is in will continue taking my car to ford for service, the employees are professional and kind and let me know what is going on with my car while it is in their care. More
July 29, 2020
The service, and staff were excellent! Mike was very courteous, and extremely efficient in assisting me with immediate answers about my vehicle and the services being done. courteous, and extremely efficient in assisting me with immediate answers about my vehicle and the services being done. More
July 29, 2020
Easy negotiation and quick sales process. Scott is great to work with. Was thrilled to be able to leave the same day with my new truck. to work with. Was thrilled to be able to leave the same day with my new truck. More
Other Employees Tagged: Mike Mumma, Jon Webster, Jared Meshey , Lino De La Rosa - Familia, Scott Greiner
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