Michael Uzl II | Page 5

Try and force you into financing with Ford motor company - When I explained I would be bringing checks from the bank kept telling me couldn’t accept outside financing - I couldn’t understand how cash from t - When I explained I would be bringing checks from the bank kept telling me couldn’t accept outside financing - I couldn’t understand how cash from the bank was outside financing - Roscoe kept saying this wasn’t acceptable and wanted me to fill out application for Ford - I was already pre approved for 60000 from my bank after 4 days of back and forth finally had to have my bank call and explain to Roscoe how a bank check works - Roscoe then proceeds to call me and tell me all is good I can buy the vehicle and then tells me he really doesn’t understand how all the financing works - so my question to Mr Klaben is why is he involved in the first place - I believe the whole process would have been easier if Roscoe was not involved —on the good side Shea was a pleasure to deal with throughout everything and was very kind to deliver the vehicle- would definitely work with her again More

by trgfrog22 Verified Customer Verified Customer

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Helpful, professional, polite, did a great job to make the buying experience easy, and quickly. the buying experience easy, and quickly. More

by kcultrona Verified Customer Verified Customer

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My Escape is the second car I’ve purchased through Klaben and the customer service was just as great as the first time! Mike made the whole process painless, answered all my questions, and kept me up to date and the customer service was just as great as the first time! Mike made the whole process painless, answered all my questions, and kept me up to date every step of the way! More

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Interested in a new bronco sport, Chris ( awesomeness Maximus) Moldas help as usual. Had a logistic problem Chris, Christine, Mike uzl all stepped up. Family dealership at its best. Shout to Mike Brandvo Maximus) Moldas help as usual. Had a logistic problem Chris, Christine, Mike uzl all stepped up. Family dealership at its best. Shout to Mike Brandvold for his assistance in a few matters thanks to all.Angela in finance was awesome. Hey forgot about the parts dept who took the time to find a few things Curt and Wayne More

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This is the seventh consecutive new Ford we’ve purchased through Klaben Ford of Kent. With my previous sales person retiring, we were introduced to Mike Uzl and he was absolutely fantastic through the whol through Klaben Ford of Kent. With my previous sales person retiring, we were introduced to Mike Uzl and he was absolutely fantastic through the whole process. He kept us informed every step of the way and truly put us at ease. We had been online reading horror stories of other dealerships missing order deadlines or not knowing what codes to put in “smart Vincent” (fords system) but we had the opposite experience with Mike Uzl - he was great. 10/10 - will certainly recommend to anyone and will happily use again. More

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I bought a 2023 Ford Raptor from Klaben Ford Lincoln in Kent, Ohio. Highly recommend this dealership! Kent, Ohio. Highly recommend this dealership! More

by smithma2 Verified Customer Verified Customer

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Our daughter loves her new Bronco Sport! Thanks for making everything easy! Highly recommend Klaben and Mike Uzl! Thanks for making everything easy! Highly recommend Klaben and Mike Uzl! More

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I have been doing business here since mid 90’s and Mona has been my service advisor through the years. I’m very happy with the help and level of service and support I have received here. Look forward to co has been my service advisor through the years. I’m very happy with the help and level of service and support I have received here. Look forward to continued relationship. More

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Mike and Stew were very helpful in getting my wife and I our Lincoln. Thanks our Lincoln. Thanks More

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.Ordering my new Maverick was quite a process due to supply chain issues. It took a long time to get my vehicle but Mike navigated through the challenges and kept me up to date the whole time. He did supply chain issues. It took a long time to get my vehicle but Mike navigated through the challenges and kept me up to date the whole time. He did a great job! More

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