Michael Uzl II
Michael Uzl II at Klaben Ford Lincoln
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Michael Uzl II

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
213 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

4.9

213 Reviews

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213 Reviews of Michael Uzl II

November 28, 2023

Dealership Rating
Employee Rating

Nice dealership, professional and relaxed atmosphere. Mike found me choices for my budget. At this point I'm very happy with my purchase. More

by dstwiggy@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Miller

November 27, 2023

Dealership Rating
Employee Rating

Mike was very professional but small town friendly. He helped me through the process of finding the right lincoln for me. More

by dstwiggy@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Miller

November 26, 2023

Dealership Rating
Employee Rating

I had a noise after I purchased it. I called them and they kept saying we did not hear anything. I asked them to take off some money or to replace the tires they said no the tires are g More

by moura.abdelkarim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

Klaben Ford Lincoln responded

Mr. Moura, Thank you for returning my phone call and sharing additional insight into your recent experience with us. Clearly, we failed at meeting, let alone exceeding your expectations. That was not our intention, so thank you for allowing me to personally apologize. No excuses. We ask for customer feedback through many different venues. We ask because we truly want to hear what our customers have to say. It’s my responsibility to incorporate your feedback into counselling, coaching, and training with the entire team. Your business is important, but your satisfaction is most important to us. Thank you for allowing us the opportunity to regain your confidence in Klaben and make a difference for you. We'll see you soon. On behalf of the entire Klaben Team, we remain at your service. Chris Volk

November 26, 2023

Dealership Rating
Employee Rating

Klaben is a great dealership with loyalty to their customers. I have been with Klaben since 2012 and will look nowhere else for my car or service needs. This was our first time working with Mike but More

by osulong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 03, 2023

Dealership Rating
Employee Rating

Enjoyed working with the team at Klaben. I did not have direct contact with Christine but everyone else was professional, friendly and responsiveness to my needs and wants. Thank you. More

by rksargent
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Angela Gennaro

November 02, 2023

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Employee Rating

Very happy with our purchase from Klaben. We had several major concerns regarding several issues we felt were improper in the build. The service department agreed with us. The windshield w More

by critescrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2023

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Employee Rating

This dealership is awesome We are so happy with our Lincoln Corsair It was a good choice for jus More

by critescrl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

October 20, 2023

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Employee Rating

This was our first purchase through Klaben Ford and we will definitely purchase from them again! The customer service is outstanding and our salesman, Mike, did an amazing job making sure we were totally More

by MMichalo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Denise Miller

September 26, 2023

Dealership Rating
Employee Rating

I have been a Klaben Ford customer for quite some time now, and have always been given top rate service and consideration. Tim Sterling is like family and goes far above and beyond to make sure I get the More

by kasmith56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2023

Dealership Rating
Employee Rating

Amazing customer service from start to finish. From test drive to purchase through the financing process everyone was friendly and provided excellent customer service. The process was made simple More

by wrjobe1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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