Michael Vigorito | Page 5

Mike-Anthony and AJ took care of my concerns on this awesome Scat Pack. One week in and completely satisfied. awesome Scat Pack. One week in and completely satisfied. More

by MKLEI1970 Verified Customer Verified Customer

Report | Print

Very friendly dealership The people work the dealership very professional You are the answer to every question with no problem very professional You are the answer to every question with no problem More

by Giovannidangelousa Verified Customer Verified Customer

Report | Print

LOOKING FOR THE BEST PRICE, SERVICE AND DELIVERY IN A FRIENDLY ATMOSPHERE YOU WILL FIND IT AT SECURITY DODGE BIG TIME !!!! JOHN LAURIA FRIENDLY ATMOSPHERE YOU WILL FIND IT AT SECURITY DODGE BIG TIME !!!! JOHN LAURIA More

Report | Print

mike is great, purchasing a new vehicle the process was so smooth and easy. we will continue to go back ! so smooth and easy. we will continue to go back ! More

by JLivreri Verified Customer Verified Customer

Report | Print

Amazing!!! The whole staff is wonderful! From Sales to service even Finance manager is great! service even Finance manager is great! More

by dcastronovo67 Verified Customer Verified Customer

Report | Print

Alise was hands down the best I could have asked for from the moment she offered me my test drive rite up to signing and driving. She was as professional as they come and made me feel very comfortable in al the moment she offered me my test drive rite up to signing and driving. She was as professional as they come and made me feel very comfortable in all aspects I highly recommend buying your dream car at Security Dodge. More

Report | Print

From the front desk ( Ericka and Victoria ) to sales ( Corey) finance to the car porters , Fantastic service all around. Will be coming back Corey) finance to the car porters , Fantastic service all around. Will be coming back More

by Jackiejaq Verified Customer Verified Customer

Report | Print

This is are third car with them and I can’t tell you how much they pay attention to what you need the salesman AJ what a pleasure to work with I will definitely be back! Great job guys!👍 much they pay attention to what you need the salesman AJ what a pleasure to work with I will definitely be back! Great job guys!👍 More

by TARADEL228 Verified Customer Verified Customer

Report | Print

Gabby was very friendly and helpful. Mike kept my monthly note as close to what I needed it to be and actually went lower. Overall I had a great buying experience. I already recommended the dealership to a note as close to what I needed it to be and actually went lower. Overall I had a great buying experience. I already recommended the dealership to a friend. More

by RAFFAELLA.BUFFOLINO Verified Customer Verified Customer

Report | Print

PURCHASED JEEP WRANGLER 10/2020, 2 DAYS AFTER EXHAUST SNAPPED OFF ON BELT PRKWY ALMOST HIT MEDIAN, COULD OF DIED, NO HELP WITH TOW, ARGUED WITH OVER THE RENTAL, MIND YOU THIS IS TWO DAYS AFTER LEAVING TH SNAPPED OFF ON BELT PRKWY ALMOST HIT MEDIAN, COULD OF DIED, NO HELP WITH TOW, ARGUED WITH OVER THE RENTAL, MIND YOU THIS IS TWO DAYS AFTER LEAVING THE LOT. TRUCK WAS PURCHASED WITH DUAL EXHAUST, UPON PICKING CAR UP FROM DEALER THEY SWAPPED IT OUT WITH A FAULTY REPLACEMENT FROM THE JUNKYARD, I ENDED UP BRINGING IT TO A MEINEKE WHERE I WAS INFORMED THAT THE MUFFLER WAS FAULTY, AND USED AND SHOULD OF BEEN ISSUED, AFTER THE MANAGER CONTACTED THE LOCATION WHERE IT WAS INSTALLED HE FOUND THAT IT WASN'T EVEN DOCUMENTED IN THE SYSTEM, IN ADDITION TO THE MULTITUDE OF BAIT AND SWITCH TACTICS, I WAS INFORMED BY A MANAGER THE DAY I PICKED UP THE CAR AFTER THE MUFFLER INSTALL THAT ALTHOUGH THE CAR WAS LISTED AS CERTIFIED PREOWNED, WHEN I COMPLAINED THEY THREATENED ME WITH STORAGE FEES IF I DID NOT TAKE THE CAR OFF THE LOT, I GUESS THEY FEEL THEY CAN TALK TO BLACK PEOPLE ANYWAY THEY WANT, AS IF THERE INTELLIGENCE IS SUPERIOR, YOU EVEN SEE IT IN HOW THEY BULLY THERE BLACK EMPLOYEES, SHORTLY AFTER I WAS FORCED TO TAKE THE CAR, THE TIRED ROD SNAPPED WHILE DRIVING 50MPH LUCKILY I WAS ON A STRAIGHT ROAD OR I WOULD OF AGAIN CRASHED AND RISK MY LIFE. I THEN I CONTACT THE CORPORATE CENTER AND HERE IS WHERE IT GETS GOOD, I CONTACT JEEP CORPORATE TO COMPLAIN, THEY UPDATE MY NAME TO THE ACCOUNT, AND FROM THERE I WAS TO RECEIVE A CALL BACK, I DIDN'T SO I CALL AGAIN, THIS TIME I WAS CONNECTED TO PAULA AND I WAS PUT ON A 3 WAY CALL WITH THE DEALERSHIP, WHERE THE DEALERSHIP MANAGER BEGAN TO TELL ME MAYBE I WAS LOOKING AT A WATER STAMP SEEING THAT AS CERTIFIED, WHICH I ASSURED HIM WAS NOT THE CASE, I THEN TOLD HIM ABOUT A CUSTOMER PAUL WHO OWNED A GYM ACROSS THE STREET THAT REFEREED ME TO THE DEALERSHIP, INFORMING HIM IT WAS A BAD LOOK ON THE LACK OF PROFESSIONALISM THEY EXHIBITED THROUGHOUT MY SALES PROCESS AND SHORTLY AFTER. HE THEN SAID HE WOULD WORK IT OUT AND HAVE SOMEONE CALL ME BACK, I RECEIVED A CALL FROM A RANDOM SALES AGENT, I INFORM HIM THAT HE COULD NOT HELP ME AND ONLY MANAGEMENT COULD. HE SAID SOMEONE WOULD CALL ME BACK AND THIS WAS IN NOVEMBER OF LAST YEAR. NO CALL BACK FROM DEALER, AND WHEN I CHECKED MY EMAILS I SAW THAT THE NAME AND INFORMATION WAS CHANGED BACK TO THE OLD OWNER OF THE CAR, BY ACCIDENT I RECEIVED A SATISFACTION EMAIL WITH THE WRONG NAME. THIS IS ALL DOCUMENTED AND AT THIS POINT I HAVE EXHAUSTED ALL OPTIONS TO DEAL WITH THE DEALERSHIP, EVEN BEING TOLD THROUGH DEALERRATER THAT I WOULD BE CONTACTED AND NEVER CALLED. MICHELLE WAS THE NAME OF THAT STAFF MEMBER. I PROMISE YOU THIS THOUGH. MY DOCUMENTATION GAME IS REAL, AND TODAY I CALLED JEEP AGAIN AND RECORDING THE CONVERSATION WHERE IT SHOWS A COVER UP. IN THAT SENSE I GUESS ILL SEEK LEGAL HELP TO RECTIFY THIS EGREGIOUS ATROCITY. More

Report | Print