Michael Walsh Jr. | Page 2

Karen and the service team kept me updated every step of the way. As soon as the car was done in service I was able to take it home no problem. Definitely recommend the service department with any type of w the way. As soon as the car was done in service I was able to take it home no problem. Definitely recommend the service department with any type of work your car needs! Thank you BMW of Sudbury! More

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Smooth process working with Henry. BMW of Sudbury went above and beyond to ensure that I had a great experience with them. BMW of Sudbury went above and beyond to ensure that I had a great experience with them. More

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Jack is a very impressive young man Drive persistence followup Tremendous asset to bmw Sudbury followup Tremendous asset to bmw Sudbury More

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After some issues making first contact, I had a pretty great initial impression with BMW of Sudbury and within a day made my way down and completed purchase of a new M440i. However - I still don't have my great initial impression with BMW of Sudbury and within a day made my way down and completed purchase of a new M440i. However - I still don't have my vehicle a week later and have no idea when I will receive it. As an out of state resident (New Hampshire) - the car delivery process from Mass usually requires a trip to the local town hall from a representative of the dealership. I was aware of and familiar with this process from previous car purchases in Mass. It is about a 50 minute drive from the dealership to my town hall which is not nothing - but also it is probably the closest/second closest possible NH town from their dealership (40 minutes driving in Mass, 10 in NH). After promptly providing all additional information that the dealership needed, I waited 4 total days and 2 business days without hearing anything. It took reaching out to the GM to hear from someone and even then just a vague "we are trying to find someone to facilitate delivery on Wed/Thursday fi possible". After that - radio silence for another day and a half before reaching someone who said they would look into it in the morning and then nothing. It's now been a week since signing the final paperwork and not only do I still not have my car - I don't have a date scheduled or even a time frame. This will have to occur during business hours and something I will have to schedule around work and they are not interested. Seems that once you sign the paperwork and the sale is official - you, the customer - no longer matter. More

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I had a phenomenal experience working with Jaime at BMW of Sudbury. He is very knowledgeable (you can tell that cars are his passion!) and also very responsive - whenever I has a question, he would respond of Sudbury. He is very knowledgeable (you can tell that cars are his passion!) and also very responsive - whenever I has a question, he would respond to my texts within hours (if not immediately!). He’ll be my “go-to” guy whenever I buy my next BMW and I would highly recommend him to any friends/family looking to buy a BMW! More

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Very courteous very knowledgeable and very patient. A true professional! I would buy from him again! A true professional! I would buy from him again! More

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Second purchase, excellent experience. I greatly appreciate everything Sales Consultant Tiago Ruda and General Sales Manager Michael Walsh have done. P.S. I also appreciate Finance Manag I greatly appreciate everything Sales Consultant Tiago Ruda and General Sales Manager Michael Walsh have done. P.S. I also appreciate Finance Manager Joseph D'Alfonso for this purchase; Finance Manager Rami Aboutayoun for prior purchase in March. More

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In our 50 years of purchasing cars, this was the best experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealershi experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealership is as outstanding as the car. I will NEVER go anywhere else and always recommend Henry and his colleagues to everyone. More

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The staff at BMW of Sudbury always make the effort to go above and beyond. Another great service experience. above and beyond. Another great service experience. More

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I appreciate Tiago for my new car purchasing. I also appreciate General Sale Manager Michael Walsh. I also appreciate General Sale Manager Michael Walsh. More

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