Michael Wands
Michael Wands at Lou Fusz Kia

Michael Wands | Page 8

General Sales Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.5
149 Reviews
4.5

149 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

149 Reviews of Michael Wands

July 13, 2021

Dealership Rating
Employee Rating

They are supposed to have fixed my air conditioning in my car. Some how it stopped working after a month later. They took things apart then put it back together and it works but they don't know what was wron More

by jlosina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Jake Degenhardt, Kirstie Crook , Kris Portnoy, Shelby Warren

Jul 29, 2021

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

June 25, 2021

Dealership Rating

My experience was extremely good I was not pressured or talked into anything I was able to make all the decisions myself salesman was absolutely wonderful and the finance guy was just as awesome thank you More

by chiodini64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Mike Cerva

Jun 25, 2021

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

June 16, 2021

Dealership Rating

Mike was awesome with helping me get the car I wanted at the price I was looking for. This was my first personal car I have owned and couldn’t be happier with everyone that helped there. More

by ZFRANK2296
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cerva , Crystal Cody

Jun 17, 2021

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Thank you for the kind words about Mike Cervan. Don’t hesitate to reach out to us for anything else.

May 10, 2021

Dealership Rating

excellent communicationhonest fair pricingshort lead excellent communication honest fair pricing short lead time for delivery no pressure to add multiple extended warranties very satisified with ever More

by stephenlsusanb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cerva , Crystal Cody

May 14, 2021

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 29, 2021

Dealership Rating

I wasn't even sure what I was looking for, but Mike was patient, asked all the right questions, and helped me get the car I always wanted. Then the finance team worked their magic to get me the right loan More

by twicurn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Mike Cerva , The other Mike in finance

May 05, 2021

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

April 18, 2021

Dealership Rating

Mike was very knowledgeable and patient with us as we navigated our way through the buying process!! He was very straightforward and honest with us! More

by dblittlefeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Mike Cerva

Apr 19, 2021

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

March 09, 2021

Dealership Rating
Employee Rating

Mike C. Mike W. and everyone were so helpful and friendly. I can no recommend this dealership enough. Great people who really care about getting you in the right car at the right price. More

by crawelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cerva , Crystal Cody

Mar 10, 2021

Lou Fusz Kia responded

Your business is the reason we are here to serve you. Thank you for your kind words about Mic Cerva and Mike Wands. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

February 25, 2021

Dealership Rating

Both Mikes were outstanding, finance guy made it easy, Joe and both Mike’s thanks for putting up with this old country boy!! Thanks Ernie More

by catcatrett
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Thank you for the kind words about Joe and Mike. It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

February 22, 2021

Dealership Rating
Employee Rating

Thank You Mike and Shelby for everything! While I did not purchase my Kia Soul from this location, I've gotten all of my routine maintenance completed at this location and the entire staff is amazing. From t More

by ltjohnson0501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Taylor, Joe Shepard, Shirley Weir, Ashley Sullivan , Brandi Hertweck, Chris Jones, Zack Lentz, Madelyn Randazzo, Shelby Warren, Lovely gentleman that helped me upon arrival. I was an emotional wreck so I'm sure he remembers me lol. But he was great!

Feb 23, 2021

Lou Fusz Kia responded

Wow! Thank you for the amazing review and congratulations on the new car! Shelby, Mike and Joe have seen this and are very flattered by the kind words. Shelby is new to our team and has been an incredible add and looks forward to continue to creating new relationships and continue our current ones. Thank you again for taking time to to post this! Respectfully, Jared Kloempken Store Manager

Feb 23, 2021

ltjohnson0501 responded

As a hospitality industry vet, customer service has and always will be the most important thing to me. No thanks necessary! When I was 17 my first car came from Lou Fusz..same location. A 1997 Mazda 626. I’m a customer for life!

January 18, 2021

Dealership Rating
Employee Rating

Mike Cerva and Mike Wands were great to work in getting my 2020 Cadenza with the specs I wanted. It is my 3rd Cadenza and 4th Kia from Lou Fusz (1st was an Optima SX). My car was spotless when picked-up. More

by victor.baruzzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cerva , Nichole Medsker

Jan 20, 2021

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

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