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Michael Weesner
Michael Weesner at Shottenkirk Honda of Huntsville

Michael Weesner | Page 18

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
284 Reviews
4.9

284 Reviews

Write a Review

284 Reviews of Michael Weesner

April 16, 2024

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Employee Rating

Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rockett, JR Reynolds, Justin Gibbs, Sami Boustani

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Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 15, 2024

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I left with what I had mostly hoped for in today's economy. William Strong was fantastic and a big help with all of my concerns. More

by A1CCHASEDUNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zac Biddle , William Strong

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Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 14, 2024

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Employee Rating

They are always so friendly and helpful! Service is handled in a timely manner and the staff is personable. More

by JCODOM934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 13, 2024

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Employee Rating

Justin Gibbs is straightforward and honest. I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes w More

by PRDEPDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rockett, JR Reynolds, Justin Gibbs

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Apr 14, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Justin here at Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 11, 2024

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Employee Rating

The service department is convenient, timely and can be trusted to give you the truth. More

by THATSME63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rockett

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Apr 12, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 09, 2024

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Employee Rating

Quick and accommodating work. Their tire replacement/service policy really saved me when I had a tire go out right before a big trip. More

by BDWINDOM
Recommend Dealer
Yes
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Apr 10, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 07, 2024

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Employee Rating

Great service on my MDX and reasonable prices. While they can talk to you about potential other maintenance requirements, they were not pushy. More

by WELDON.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rockett, JR Reynolds, Justin Gibbs, Sami Boustani

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Apr 08, 2024

Shottenkirk Honda of Huntsville responded

Weldon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

April 04, 2024

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Employee Rating

Always an easy experience. Service is done with no high pressure tactics for unneeded repairs. More

by GULDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2024

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Employee Rating

Fast service! Dealership is clean. Didn't like 3% up charge for using a card. Should be built in to the price and then discount 3% for cash or check. More

by GORDON.DOANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Shottenkirk Honda of Huntsville responded

Gordon, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

April 02, 2024

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Employee Rating

Thank you for good service and a quick appt. I appreciate it and enjoy using Honda. More

by SUNSHINE.SHUMATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Shottenkirk Honda of Huntsville responded

SUNSHINE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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