Michael Weesner | Page 20

Change over from technician was not smooth. Previous technician did not give update on car to new tech. Price of ordered part was not disclosed until I got to the service area. Recommendati Previous technician did not give update on car to new tech. Price of ordered part was not disclosed until I got to the service area. Recommendation: If multiple techs have to work on car then there should be a smooth transition of information as to what is required. If parts have to be ordered then a courtesy call with price would be great, so that the customer can plan accordingly. More

by PDAVIS1120 Verified Customer Verified Customer

Report | Print

I went for the door edge color matched protector. When I got to my vehice the top if the edge protector was pulled off. It has a rough termination so I expect these will get ripped off on somebodies When I got to my vehice the top if the edge protector was pulled off. It has a rough termination so I expect these will get ripped off on somebodies clothes soon. I wish they had some sort of end cap or something. More

by LHROD02 Verified Customer Verified Customer

Report | Print

They have always come thru each time I search for a new Honda, no exceptions. Honda, no exceptions. More

by TERRY.G.PHILLIPS Verified Customer Verified Customer

Report | Print

Service members and quality of work were good. Cost of service seemed excessive. Time to complete service was reasonable. Cost of service seemed excessive. Time to complete service was reasonable. More

by JOHNLMILES Verified Customer Verified Customer

Report | Print

Always nice and communicates any changes or delays. I don’t feel like I’m being taken advantage of being a woman. I don’t feel like I’m being taken advantage of being a woman. More

by WNDYSU Verified Customer Verified Customer

Report | Print

The dealership is set up very well. It’s the service agent that I have challenges with. It’s the service agent that I have challenges with. More

by JR45 Verified Customer Verified Customer

Report | Print

Great service department! They were very polite and picked me up from work to pick up my car. They were very polite and picked me up from work to pick up my car. More

by RIASMAIL Verified Customer Verified Customer

Report | Print

Always receive professional and friendly service at this location. Appreciate the clean waiting area and selection of snacks provided while waiting for service to be completed. location. Appreciate the clean waiting area and selection of snacks provided while waiting for service to be completed. More

by KVFINCH Verified Customer Verified Customer

Report | Print

Easy to get in and out. Fast service Shuttle bus is very convenient The dude told me exactly what is expected and was kind Fast service Shuttle bus is very convenient The dude told me exactly what is expected and was kind More

by HOLYCOWIE56 Verified Customer Verified Customer

Report | Print

Great service tech and other employees I met. Service was fast, all completed, and washed at the end of the appointment. Great dealership and employees. Service was fast, all completed, and washed at the end of the appointment. Great dealership and employees. More

by REDHATHCOCK Verified Customer Verified Customer

Report | Print