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Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
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Michael Wright | Page 5

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Michael Wright

February 05, 2024

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Employee Rating

I had a great experience at Norm Reeves Honda. Michael Wright was amazing throughout my visit. Also, my kids loved the kid area, and I loved how clean and well kept it was. More

by Veeperez95
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're delighted to hear that Michael provided excellent service, and that your family enjoyed our facilities. We appreciate your kind words and look forward to serving you again in the future.

February 03, 2024

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Very good The waiting room was comfortable Michael was very informative, service was good The time to complete the work was reasonable More

by Sactodd52
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that you found our waiting room comfortable and our service satisfactory. We apologize for any inconvenience caused by the time it took to complete the work. Your feedback helps us improve, and we appreciate your patience.

January 30, 2024

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Scheduling was easy and Michael Wright communicated clearly and timely I don't have any complaints More

by Melissa_D_Babich
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Jan 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about our scheduling process and Michael Wright's communication. We appreciate your positive feedback and are committed to providing excellent service. If you ever have any concerns in the future, please don't hesitate to reach out. Drive safely!

January 26, 2024

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Good. The work has not been completed yet. Still waiting for parts to come in. More

by Lawnwrangler13
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Jan 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback. We appreciate your patience as we await the arrival of the necessary parts. Our team is committed to completing the work promptly and ensuring your satisfaction.

January 20, 2024

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Great service from an experienced service rep. One complaint, I attempted to make an appointment on line and it failed. More

by Victravis1939
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Yes
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Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about our experienced service rep. We apologize for any inconvenience you faced with our online appointment system. We appreciate your feedback and will work to improve the process.

January 19, 2024

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Service is excellent. I defiantly recommended this service center to my family and friends.Thanks More

by Resham R kandel
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Yes
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Jan 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our service center. We appreciate your recommendation to your family and friends. If you ever need assistance in the future, we're here for you!

January 17, 2024

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Excellent Professional work and always very informative concerning my vehicle that is why I return from Houston Texas More

by WWP888
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Jan 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you appreciate our professional service and find our team informative. We look forward to serving you again!

January 14, 2024

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The service advisors are very professional and courteous. I have leased only Honda cars since 2010, and only from this dealership. I do not plan to go anywhere else! More

by misterzu
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Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens, Tim Kellar

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Jan 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating means a lot to us! We're glad that we could provide you with excellent service. If you have any more feedback or if there's anything else we can do, feel free to reach out.

January 09, 2024

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Very friendly, punctual, and exceeded my expectations on time frame of work done. Mike was great! More

by Mariefowen
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Yes
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Jan 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the kind words! We are so happy to hear Mike was able to provide you with such a great experience!

December 09, 2023

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Employee Rating

On time and very pleasant. There was a problem with the brake servicing and they fixed it the next day with no fuss. More

by Rbrock271
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Recommend Dealer
Yes
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Dec 11, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We appreciate your understanding regarding the brake servicing issue, and we're delighted we could resolve it promptly for you. We look forward to serving you again in the future!

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