Michael Yager
Michael Yager at Gordie Boucher Ford of Kenosha

Michael Yager | Page 24

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
357 Reviews
4.7

357 Reviews

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357 Reviews of Michael Yager

June 03, 2021

Dealership Rating
Employee Rating

Great and friendly service. Good free coffee in the waiting area. Great and friendly service. Good free coffee in the waiting area. Great and friendly service. Good free coffee in the waiting area. More

by FIREEMS18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Bradford Titone, Paul Kaiser , Danny Rivera, Haley Van Buren

May 31, 2021

Dealership Rating
Employee Rating

We recently received service at Gordie Boucher Kenosha Ford for our 2021 F250 Super Duty truck due to a recall notice to replace the windshield. Our truck was picked up and returned to us the same day to More

by MARYMEYER720
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Ross Hengtgen, Sal Pappalardo , Sanford McLaughlin

May 19, 2021

Dealership Rating
Employee Rating

take my ford 2009 explorer electric diagnose nothing was done. they want change all doors atuators. before they can do any thing to. 500 parts plus labor i chose to replaced my self knowing that was not the More

by hmvacav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 21, 2021

Gordie Boucher Ford of Kenosha responded

We are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to our Service Manager Belal Barakat at 262-697-0700 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

May 17, 2021

Dealership Rating
Employee Rating

My 2018 Expedition sunroof was repaired under warranty. I also had my vehicle detailed. They did an exceptional job, inside and out. I would highly recommend getting your vehicle detailed every year. It's am More

by KATYFIRSTFRIENDSPRESCHOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Gordie Boucher Ford of Kenosha responded

Thank you for recommending us!

May 07, 2021

Dealership Rating
Employee Rating

As always, Gordie Boucher Ford's service department hit a home run for me. I had a remote start installed at Best Buy a year ago and they tapped into the wrong cable for power which prevented my vehicle from More

by MBEEMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review!

May 03, 2021

Dealership Rating
Employee Rating

I've dealt with Mike Yager and the Service Department twice in the past couple years and in both cases they have both been friendly, communicative, proficient and diligent. More

by mhough2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Gordie Boucher Ford of Kenosha responded

We appreciate the review!

May 01, 2021

Dealership Rating
Employee Rating

Great experience with Scott VanHagen with the Edge and Escape that we purchased, he made sure that we understood everything and has always been available to answer questions. More

by paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Hengtgen

May 03, 2021

Gordie Boucher Ford of Kenosha responded

Thanks, Paul!

April 28, 2021

Dealership Rating
Employee Rating

Only reason for yes is quality of work but there is no sense of urgency. Too much work for them to handle that takes forever. More

by MAR_MART_2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Gordie Boucher Ford of Kenosha responded

We really appreciate your feedback and review.

April 22, 2021

Dealership Rating
Employee Rating

Very thorough with diagnosis of the problem. Great communication about timing and costs of diagnosis and repair. Problem was fixed correctly the FIRST time! Employees were very helpful, friendly and m More

by SCRAPPINNIKKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat

Apr 26, 2021

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

April 13, 2021

Dealership Rating
Employee Rating

Everyone there is attentive and polite. I didn’t interact with many but Mike from service and Larry the driver both provided excellent service and represented you well! More

by CRAMLETBRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Trimmer

Apr 26, 2021

Gordie Boucher Ford of Kenosha responded

We are thrilled you enjoyed your experience with us - thanks for sharing!

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