Michael Yager | Page 24

Despite unbelievable road construction in front of their location in Kenosha, excellent people and service. location in Kenosha, excellent people and service. More

by TTMARIE288 Verified Customer Verified Customer

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First of all. I have no issues with the reps I dealt with. They were professional and explained what was going on. My issue is with what had to be done. The panel that had to be replaced (because it with. They were professional and explained what was going on. My issue is with what had to be done. The panel that had to be replaced (because it fell off on the road in Iowa) had fallen off 2 previous times and had to be reattached. It is a systemic issue with the F 150. I don't even mind having to pay the $400 for the panel. I do, however think that $100 for four fasteners is way out of line. I'm also upset about the $160 labor fee to reattach the panel since I was also having a works done and the panel had to come off anyhow for the oil change. The other issue is the ridiculous requirement to replace my lug nuts because the pretty chrome caps expand over time and can't be turned with a standard lug wrench. Really? Another $180..... I've been bringing my 2 fords to this dealer for a long time. Again, no issues with the personnel but these parts issues are making me think I need to look at another manufacturer. More

by ASFLLM66 Verified Customer Verified Customer

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Sal and company went outta their way to help with service; Mike Yeager also went above and beyond to help, thanks!! service; Mike Yeager also went above and beyond to help, thanks!! More

by ARTDUKOVIC Verified Customer Verified Customer

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Please relocate and remodel your customer waiting area. Too much employee traffic and too small for customers to relax Too much employee traffic and too small for customers to relax More

by CHRISDPARISE Verified Customer Verified Customer

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Great service! Always friendly and reliable service. We dropped our vehicle off and it was ready in a timely fashion. dropped our vehicle off and it was ready in a timely fashion. More

by JAIME.ESCOBEDO2 Verified Customer Verified Customer

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even tho there are and still is hiccups in our recent service, yes i would recommend them. Hopefully in next week or so all will be resolved service, yes i would recommend them. Hopefully in next week or so all will be resolved More

by Nottor Verified Customer Verified Customer

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I have been working with Tristen for my last 4 cars. He has always put my best interest first. I could not be happier with the service I have received. has always put my best interest first. I could not be happier with the service I have received. More

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Good service, the service writer Mike was great. Was keep informed of progress. Good service, service writer Mike was great. Was keep informed of progress informed of progress. Good service, service writer Mike was great. Was keep informed of progress More

by djm446 Verified Customer Verified Customer

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Gordie Boucher goes above and beyond in their service department. Everyone that I've met has been very knowledgeable and helpful. I'm recommending Gordie Boucher to everyone. department. Everyone that I've met has been very knowledgeable and helpful. I'm recommending Gordie Boucher to everyone. More

by lngndrfb1 Verified Customer Verified Customer

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After some miscommunication with the service rep, everything went smooth and the rep explained things in detail. I will definitely use them in the future if needed. everything went smooth and the rep explained things in detail. I will definitely use them in the future if needed. More

by JOEY419 Verified Customer Verified Customer

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