Michael Yager | Page 28

My battery died overnight and was able to get in right away. Mike explained everything to me, called me with the cost after checking out the car, work was done in a couple of hours and off Imwent away. Mike explained everything to me, called me with the cost after checking out the car, work was done in a couple of hours and off Imwent More

by JAN.CHRISTENSEN58 Verified Customer Verified Customer

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The vehicle was fixed fine and to my satisfaction. The challenge I have is the amount of time it took to get my vehicle even looked at. I set an appointment up for 3pm on Tuesday and left my truck there challenge I have is the amount of time it took to get my vehicle even looked at. I set an appointment up for 3pm on Tuesday and left my truck there for it to be fixed. I received a call from the service adviser around 5pm saying they wouldn't be able to get my truck looked at until tomorrow. I said fine, things happen they will get it in right away Wednesday. I received a call around 5pm Wednesday, they didn't get my truck in again. Now I am ticked, I told my service adviser if they didn't get it in on Thursday, they can forget about repairing the truck. They did get the repair and oil change done on Thursday morning. I bought 2 new vehicles from you guys in the last couple of years, including this one. I would think you would have better service than this. More

by LIGHTINGBYMIKE Verified Customer Verified Customer

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In the future, if you expect me to participate in any surveys, the comments field will be optional. If I have something to say, I'll say it in an available field--but don't try to force me into making co surveys, the comments field will be optional. If I have something to say, I'll say it in an available field--but don't try to force me into making comments when I have nothing specific to say. More

by Kerry Miller Verified Customer Verified Customer

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They were prompt in getting my car in for inspection and completing the work. I also asked for a car wash which they did, getting off the old winter grime. It looks great along with the new tire linings/p completing the work. I also asked for a car wash which they did, getting off the old winter grime. It looks great along with the new tire linings/pads which were installed. More

by THEMIGHTYMARIS Verified Customer Verified Customer

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Bradford, Mike, Larry and the whole service team are friendly, professional and provide "Best-In-Class" attention to customer needs!! They help us make wise choices about maintenance and service options friendly, professional and provide "Best-In-Class" attention to customer needs!! They help us make wise choices about maintenance and service options... and do it with a smile, even when very busy. This has been our preferred dealer for 18 years now! More

by SNAIL1 Verified Customer Verified Customer

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Ya know when problems happen it's really good to know you can deal with someone who understands your frustration and makes every effort to help; Mike took the time to listen and have my repairs done quickly can deal with someone who understands your frustration and makes every effort to help; Mike took the time to listen and have my repairs done quickly while keeping me informed during the entire process and THAT makes a difference, THANKS!! More

by ARTDUKOVIC Verified Customer Verified Customer

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Customer service was great! They were very fast, nice, and thorough. Exceptional! I would definitely go back and recommend all of my friends and family to go there as well. and thorough. Exceptional! I would definitely go back and recommend all of my friends and family to go there as well. More

by feliciaaswigert Verified Customer Verified Customer

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Second F150 I have purchased from Gordon Boucher. The people are friendly however I don’t appreciate being given a substandard loaner when I come in for service. I paid for the maintenance plan and if yo people are friendly however I don’t appreciate being given a substandard loaner when I come in for service. I paid for the maintenance plan and if you’re going to keep my car all day I should get a comparable and clean vehicle. Second time now, I’ve been given a less than vehicle when I have seen others driving loaners that are comparable to mine. Do better More

by LAURA41 Verified Customer Verified Customer

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Excellent service as always. Had some bubbling on my three year old car hood paint and Ford agreed to replace entire hood. Love my Ford. three year old car hood paint and Ford agreed to replace entire hood. Love my Ford. More

by PAUL5952 Verified Customer Verified Customer

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helpful, friendly and honest. timely service, great pricing. accommodating and prompt with returning the vehicle. will use them again and recommend them to friends and family pricing. accommodating and prompt with returning the vehicle. will use them again and recommend them to friends and family More

by Eck Verified Customer Verified Customer

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