Michael Yager | Page 27

Everyone there is attentive and polite. I didn’t interact with many but Mike from service and Larry the driver both provided excellent service and represented you well! with many but Mike from service and Larry the driver both provided excellent service and represented you well! More

by CRAMLETBRAD Verified Customer Verified Customer

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S e v I c e w a s. R e a l l y g o o d. V e r y. H e l p f u l. p f u l. More

by MAYKLAN Verified Customer Verified Customer

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The Gordie Boucher Kenosha Ford of Kenosha, Wisconsin is a very reliable dealership and always respond to our needs. Both the sales and service staff are great! We never hesitate to refer our friends visit a very reliable dealership and always respond to our needs. Both the sales and service staff are great! We never hesitate to refer our friends visit this dealer when looking for their More

by MARYMEYER720 Verified Customer Verified Customer

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Great communication. Michael did an awesome job of keeping me informed on the timeline of work. Truck was completed on time and all issues were addressed. keeping me informed on the timeline of work. Truck was completed on time and all issues were addressed. More

by DAVE@GRAPHICSINC Verified Customer Verified Customer

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You folks continue to do a great job and go above and beyond. All of my new Ford Service and purchases have been done through you. You keep my machines together and running. beyond. All of my new Ford Service and purchases have been done through you. You keep my machines together and running. More

by RENOEA Verified Customer Verified Customer

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Service writer kept me informed of progress. Shouldn’t take 2 days to do an 8 hour repair. I understand it takes a technician to come up to speed on a repair, being a technician myself(retired). 2 to 3 da take 2 days to do an 8 hour repair. I understand it takes a technician to come up to speed on a repair, being a technician myself(retired). 2 to 3 days is a little excessive. Luckily I had other vehicles to take its place. How about a little compensation for inconvenience? Free oil change?? More

by michalski4 Verified Customer Verified Customer

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I don't write forced comments. Make this field optional. Make it mandatory with a minimum word count and you'll get just that much meaningless commentary. Make it mandatory with a minimum word count and you'll get just that much meaningless commentary. More

by Kerry Miller Verified Customer Verified Customer

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My battery died overnight and was able to get in right away. Mike explained everything to me, called me with the cost after checking out the car, work was done in a couple of hours and off Imwent away. Mike explained everything to me, called me with the cost after checking out the car, work was done in a couple of hours and off Imwent More

by JAN.CHRISTENSEN58 Verified Customer Verified Customer

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The vehicle was fixed fine and to my satisfaction. The challenge I have is the amount of time it took to get my vehicle even looked at. I set an appointment up for 3pm on Tuesday and left my truck there challenge I have is the amount of time it took to get my vehicle even looked at. I set an appointment up for 3pm on Tuesday and left my truck there for it to be fixed. I received a call from the service adviser around 5pm saying they wouldn't be able to get my truck looked at until tomorrow. I said fine, things happen they will get it in right away Wednesday. I received a call around 5pm Wednesday, they didn't get my truck in again. Now I am ticked, I told my service adviser if they didn't get it in on Thursday, they can forget about repairing the truck. They did get the repair and oil change done on Thursday morning. I bought 2 new vehicles from you guys in the last couple of years, including this one. I would think you would have better service than this. More

by LIGHTINGBYMIKE Verified Customer Verified Customer

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In the future, if you expect me to participate in any surveys, the comments field will be optional. If I have something to say, I'll say it in an available field--but don't try to force me into making co surveys, the comments field will be optional. If I have something to say, I'll say it in an available field--but don't try to force me into making comments when I have nothing specific to say. More

by Kerry Miller Verified Customer Verified Customer

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