Michael Yager | Page 31

I brought my car in on October 30th for an oil change. While I was getting the oil changed I talked to Michael about getting tires. I asked about the $70 mail-in rebate on tires, and then when you use you While I was getting the oil changed I talked to Michael about getting tires. I asked about the $70 mail-in rebate on tires, and then when you use your Ford credit card if you get an additional $70 mail-in rebate. Michael made it seem like that deal was going on top of tires were $1 over cost and I went with his suggestion on the Kelly tires. There was no deal going on with Kelly tires for mail-in rebates. So, no mail-in rebate offers occurred. So I lost out on that. Upon my oil change, Michael suggested that I needed new brakes. I agreed to get a brake job done when Michael said that the brakes job would be $399 to get my front and back done. My dad was next to me and said oh yeah that's a good deal for $399. So I went ahead and got my brakes done too. Michael kept promising "Oh you are getting the best deal" When I picked up my car, I was charged $399 for the front, and $399 for the back. The girl at the front desk had no clue about anything with pricing, or what to do. Pretty much told me to pay for it, then call back at another time. After about 1.5 weeks of talking with the dealership, I got back some credit back. But I still have not got my promised $80 check in the mail. More

by BRUCE.MIHELICH Verified Customer Verified Customer

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Excellent Service Thank you so much 😊 Happy Excellent Service Thank you so much 😊 Happy Thanksgiving 🦃🍽🍁 Happy Holidays Greeting to all of the staff employees and stay Safe!!!! God Bl Excellent Service Thank you so much 😊 Happy Thanksgiving 🦃🍽🍁 Happy Holidays Greeting to all of the staff employees and stay Safe!!!! God Bless in name of Jesus Christ More

by GLSMITH1917 Verified Customer Verified Customer

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Service was fast and easy. I hope this dealership will add the feature of washing your vehicle when you bring it in for service. That would be great. add the feature of washing your vehicle when you bring it in for service. That would be great. More

by DEANBELL2 Verified Customer Verified Customer

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Old truck , handled with care. Good people. Clean place, good coffee, done in a timely manner. Topped off all fluids. Will go there again in future. good coffee, done in a timely manner. Topped off all fluids. Will go there again in future. More

by GARFYGOLDSTEIN Verified Customer Verified Customer

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Great job! Very good service! Communication is great. Very friendly and was treated like family. I will definitely purchase again and service my vehicles here. Very friendly and was treated like family. I will definitely purchase again and service my vehicles here. More

by FLATRED46 Verified Customer Verified Customer

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These folks are friendly and professional. It’s not easy for me to trust dealership service departments, but after a couple visits (one for major transmission surgery- successful), I feel good about bringin for me to trust dealership service departments, but after a couple visits (one for major transmission surgery- successful), I feel good about bringing my vehicle here. Low stress = happy me! More

by Mule Verified Customer Verified Customer

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Service department showed an extreme lack of interest in checking me in. Most appeared to avoid eye contact and although they were not on the phone and did not have customers at their desk, did not greet me checking me in. Most appeared to avoid eye contact and although they were not on the phone and did not have customers at their desk, did not greet me or offer help. More

by Not Pleased Verified Customer Verified Customer

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Always treated well never having to leave and feeling like I’m still not sure what was done . They explained everything in detail about my vehicle like I’m still not sure what was done . They explained everything in detail about my vehicle More

by MXRCR611 Verified Customer Verified Customer

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Service department was efficient and timely. Pleased with their service. x x x x x x x x x x x x x x x with their service. x x x x x x x x x x x x x x x More

by JGRUBBS0806 Verified Customer Verified Customer

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I am well pleased with the work done, and Service departments communication and willing to go the extra mile. It's always a pleasure. I have confidence in the work crew at Gordie Boucher and will alw departments communication and willing to go the extra mile. It's always a pleasure. I have confidence in the work crew at Gordie Boucher and will always lean on them to give me straight answers and trust in their judgement! More

by HEAVENLYFAITHANDDAWN Verified Customer Verified Customer

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