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Michael Yoon
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Michael Yoon | Page 10
General Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
103 Reviews
Dealership Experience
9 yrs, 9 mos
103 Reviews
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103 Reviews of Michael Yoon
August 18, 2020
After the sales manager saw my negative review, he IMMEDIATELY contacted me to address the paperwork difficulties I was having. Once it was brought to his attention, it was resolved the same day. IMMEDIATELY contacted me to address the paperwork difficulties I was having. Once it was brought to his attention, it was resolved the same day. More
by laurenmadsen
Helpful 
August 17, 2020
Thank you so much for making our automobile buying experience so pleasant and effortless, you were very friendly, upbeat and knowledgeable of the products. Thanks experience so pleasant and effortless, you were very friendly, upbeat and knowledgeable of the products. Thanks More
by Tbuck840
Other Employees Tagged: Emily Bintz, Aleksey Naydenko
July 28, 2020
Aaron is the best I bought a used VW from this location and Aaron was fantastic. He talked to me several times before I came in to see the car. Was waiting for me. Help I bought a used VW from this location and Aaron was fantastic. He talked to me several times before I came in to see the car. Was waiting for me. Helped navigate the whole process and a trade in. Waved as I drove off the lot in my new car!! I highly recommend him and this Heritage location. More
by ddg520
Other Employees Tagged: Aaron Ringgold
July 10, 2020
Mike was great. The sales associates were , friendly and always had a smile on their faces. Shopping with Heritage was a great experience. Very happy with our purchase and the process. always had a smile on their faces. Shopping with Heritage was a great experience. Very happy with our purchase and the process. More
by Bfj
Other Employees Tagged: Alex Laderer , Emily Bintz, Bristol Jordan, Aleksey Naydenko
April 20, 2020
The whole experience was great! Even in a time of change and turmoil they went above and beyond. The deal was great, it wasn’t like pulling teeth. Second time I bought a brand new car from them. Will not be and turmoil they went above and beyond. The deal was great, it wasn’t like pulling teeth. Second time I bought a brand new car from them. Will not be the last! More
by jstepp5220
Other Employees Tagged: Mei Kei Hong
March 18, 2020
Unethical and Immoral selling tactics Avoid this dealership! The price and interest rate they quote you over the phone is not what they intend to give you when you arrive! Avoid this dealership! The price and interest rate they quote you over the phone is not what they intend to give you when you arrive! More
by Umm_Maryam
Other Employees Tagged: Stephen Brown, John Fry
February 12, 2020
Heritage Subaru was outstanding with their attentiveness and knowledge, well I suppose more so the salesman for the most part. Mr Vinnie Thompson. He knew the cars we looked at, took us out on the test driv and knowledge, well I suppose more so the salesman for the most part. Mr Vinnie Thompson. He knew the cars we looked at, took us out on the test drives we wanted and made our experience fun and exciting. He truly did. More
by Ann
Other Employees Tagged: Brianna Branch, Vincent Thompson, Brian - finance- 5 star
January 12, 2020
Great service, friendly and helpful staff.We purchased Great service, friendly and helpful staff. We purchased the car we’d been looking at a good price! Our sales associate (Vinnie) was knowledgeable and Great service, friendly and helpful staff. We purchased the car we’d been looking at a good price! Our sales associate (Vinnie) was knowledgeable and courteous and good to work with. More
by peggyherron
Other Employees Tagged: Joshua Jones , Ariella Brant, Stephen Brown, Bristol Jordan, Vincent Thompson
January 05, 2020
Great Pricing and knowledgeable sales rep My parents went in looking for a Forester and they started working with Mei Kei and called me. Well I went in too since my parents English is very My parents went in looking for a Forester and they started working with Mei Kei and called me. Well I went in too since my parents English is very limited. Mei had already worked up pricing with them and my parents stated she was very easy to work with. Which I found too. When I asked her questions about the vehicle, there was no BS from her, like I'd gotten from other sales reps. In fact, instead of making up stuff to sound as if she know, she would politely say she wasn't sure then got me the correct answer. This was very refreshing because I had a salesrep at another dealership just making stuff up, such as the pin access was eliminated in 2017, when I knew it was still a feature. She's also very accommodating. The vehicle had to be DX'ed from another dealership. When we would not sign the papers till we saw the vehicle, she had no issues. In fact, she stayed after her normal work hours the following day for us to come in. Bottom line, if you want to deal with a friendly and knowledgeable sales rep that is fair, go see Mei Kei. More
by crabjoe
Other Employees Tagged: Gregory Jacobson , Mei Kei Hong
December 24, 2019
My wife and I dealt with a Very helpful and knowledgeable sales person. He made the experience as pleasurable as possible. Will definitely return in the future. sales person. He made the experience as pleasurable as possible. Will definitely return in the future. More
by Reedkrak
Other Employees Tagged: Joshua Jones, Alex Laderer , Brianna Branch
