Michael Zafiriou | Page 10
General Manager
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
With over 20yrs of automotive sales experience, I value excellent customer service above all else. Love to help people with finance needs and credit hiccups. Started in 99' at a VW/Nissan dealer and 20yrs later, I find myself back with VW! Huge Animal lover and have 3 wonderful pets Lucille, Stephie, and Kitty. I learned excellent customer service and incredible attention to detail from ABT Appliance & Electronics back as a teenager. Please stop in and say hi!
Read moreDealership Experience
5 yrs, 7 mos
Industry Experience
25 yrs, 2 mos
99 Reviews
Write a Review99 Reviews of Michael Zafiriou
April 03, 2020
Our sales rep made the experience!!!! Nick Freeman! Love my Jetta! He was so professional, patience and knowledgeable. I highly recommend this dealership and Nick Freeman my Jetta! He was so professional, patience and knowledgeable. I highly recommend this dealership and Nick Freeman More
Other Employees Tagged: Nick Freeman
March 23, 2020
Went in looking to buy a new car. Sales department help me out greatly. Help me to find the car I was looking for would reccomend going to this dealership me out greatly. Help me to find the car I was looking for would reccomend going to this dealership More
Other Employees Tagged: Bill Dolan, Jason Halley, Rich Marsili, Arthur Matlosz, Bill Prince
March 17, 2020
Worked hard to "make it right" This dealership wanted to "make it right" per Michael Zafirious. That wasn't easy in my case - I was upside down on the loan for my trade in, purchasi This dealership wanted to "make it right" per Michael Zafirious. That wasn't easy in my case - I was upside down on the loan for my trade in, purchasing a 2009 model that was hard to finance and showed up on a busy holiday weekend. It took several visits to figure out the financing and, in the meantime, we realized the car had a broken driver side mirror and needed some TLC detailing. The service team was easy to work with and my sales team covered the services so now I am a very happy owner. I expect to continue working with downtown VW for service going forward. More
Other Employees Tagged: Herberto Delgado , Kenny Akpan, Miguel Meza, Boris Nikolov, Denis Tomsa, Mark Newton and others in Finance
February 20, 2020
Very helpful and Accommodating and have me a great deal Very helpful and Accommodating and have me a great deal for my trade also Went the extra mile To pick up my new care which was located at another d Very helpful and Accommodating and have me a great deal for my trade also Went the extra mile To pick up my new care which was located at another dealership More
Other Employees Tagged: Arthur Matlosz, Ian Roth
January 21, 2020
Great Service Center, terrible sales and sales manager Bill, the service manager, was great to work with. He’s very carrying and polite and was focused on making our experience to Volkswangen’s standards. Bill, the service manager, was great to work with. He’s very carrying and polite and was focused on making our experience to Volkswangen’s standards. We’ve been a VW family for over 30 years and enjoy the vehicles they offer. On the flip side of that, our sales experience was the worst that we’ve received in some time. The sale of a car that has pervious damage was sold to us with out disclosure of the repairs. Unfortunately, the repairs were not done to new car standards and required additional work. We didn’t come to this dealer to be taken and at this point, we’ll never purchase a vehicle from them again. It’s too bad as this dealer is close to our home and is very convenient. Unless something is done, our minds will not be changed and we’ll be sure to steer any of our friends or acquaintances away. More
Other Employees Tagged: Chris Smith , Bill Dolan
December 09, 2019
THE WORSE CAR BUYING EXPERIENCE IN 45 YEARS TALK TO MICHAEL ZAFIRIOU AND MARK IN FINANCE AND INSURENCE. I purchased a VW Atlas on 11/2/2019 THEY HAVE NOT PAID OFF MY TRADES AS OF 12/9/2019 I GOI TALK TO MICHAEL ZAFIRIOU AND MARK IN FINANCE AND INSURENCE. I purchased a VW Atlas on 11/2/2019 THEY HAVE NOT PAID OFF MY TRADES AS OF 12/9/2019 I GOING TO HAVE A 30 DAY DELINQUENCY ON MY CREDIT. SEE YOU IN COURT. More
Other Employees Tagged: Donnie Avramov , Anthony Bermeo, Bill Dolan, Mark
December 09, 2019
New car purchase We acquired the VW Tiguan 2019 and the experience was awesome! Great service and easy to do business with them. Anthony took the time to pick us up at We acquired the VW Tiguan 2019 and the experience was awesome! Great service and easy to do business with them. Anthony took the time to pick us up at our place, drove to the garage and showed us all possible colors and combinations More
Other Employees Tagged: Anthony Bermeo, Wesley Teicher
November 26, 2019
Great experience Manager Mike Zafiriou and sales person Angela Berg were very friendly and helpful! They made buying a new car an easy positive experience. Thank you b Manager Mike Zafiriou and sales person Angela Berg were very friendly and helpful! They made buying a new car an easy positive experience. Thank you both! More
Other Employees Tagged: Angie Berg
November 23, 2019
Easily the worst people I've ever made a large purchase from The process was rife with lies and threats coming from Mike and Jason. Jason has the emotional stability of a hormonal teenager, which once resulted i The process was rife with lies and threats coming from Mike and Jason. Jason has the emotional stability of a hormonal teenager, which once resulted in about 15 back-to-back phone calls, without as much as a message as to who was calling. When I finally picked up his temper exploded. He's really not fit to be in a customer facing roll. Mike, on the other hand is simply a self serving, spineless, liar. He'll muster up just enough credibility to get you to agree to to a deal, only to obfuscate the actual terms, or flat out lie. It's likely they submitted a falsified loan application on my behalf. Just run from this dealership- there are plenty of other places to buy a VW that won't end with attempted intimidation, threats, and costly unfulfilled promises. More
Other Employees Tagged: Donnie Avramov , Jason Halley, Bill Prince