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Michael Zafiriou
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Michael Zafiriou | Page 9
General Manager
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
98 Reviews
With over 20yrs of automotive sales experience, I value excellent customer service above all else. Love to help people with finance needs and credit hiccups. Started in 99' at a VW/Nissan dealer and 20yrs later, I find myself back with VW! Huge Animal lover and have 3 wonderful pets Lucille, Stephie, and Kitty. I learned excellent customer service and incredible attention to detail from ABT Appliance & Electronics back as a teenager. Please stop in and say hi!
Read moreDealership Experience
5 yrs, 8 mos
Industry Experience
25 yrs, 3 mos
98 Reviews
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98 Reviews of Michael Zafiriou
July 24, 2020
They helped me out a lot to meet my financial goals when buying a car. I left there extremely happy with the exact car I wanted with a payment plan that was under budget! They were super friendly and unders buying a car. I left there extremely happy with the exact car I wanted with a payment plan that was under budget! They were super friendly and understanding and willing to work with you! More
by jessica masopust
Verified CustomerOther Employees Tagged: Mark Newton, Bill Prince, John Sheehy
Helpful 
July 19, 2020
Mike was very knowledgeable on what he was doing, spent lots of time going through everything which was impressive. Very happy I went to DTVW. I will be a life long customer thanks to Mikes service. lots of time going through everything which was impressive. Very happy I went to DTVW. I will be a life long customer thanks to Mikes service. More
by Melissarafalko
July 17, 2020
John was great to work with during my trade in. I upgraded my 2016 GTI to the 2020 GTI model. Definitely recommend working with John. upgraded my 2016 GTI to the 2020 GTI model. Definitely recommend working with John. More
by JRSNOW818
Other Employees Tagged: Mark Newton, John Sheehy, Ian Roth
June 17, 2020
I bought during quarantine so I understood the delays and waiting. But after my sale the mistakes were unacceptable. I bought during a special promotion which allowed for 0% financing, no down payment and no waiting. But after my sale the mistakes were unacceptable. I bought during a special promotion which allowed for 0% financing, no down payment and no payments for 60 months. Due to mistakes in my paperwork I was asked to make payments immediately. After many phone calls They admitted their mistake and agreed to fix. I arrived for my appointment to sign paperwork and waited over an hour at which time I was told I would have to wait I definitley. I expressed my frustration and was assured a call. No call, no fix. Hard to tell if it is disorganization or lack of care. Either way I was not provided what was promised. You have many options to buy a VW in chicago. Don’t chose this one. More
by Athompson14
Other Employees Tagged: Bill Prince
May 14, 2020
Outstanding! Angie made the whole process so easy. She's smart and responsive and great to work with. Exponentially better than my previous car-buying experience w Angie made the whole process so easy. She's smart and responsive and great to work with. Exponentially better than my previous car-buying experience with another dealer/brand. I love my new car. Thank you! More
by Smb2009
Other Employees Tagged: Angie Berg , Mark Newton
May 11, 2020
Competent and friendly I have had only good experiences with both sales and service people at Downtown Volkswagen of Chicago. Everyone I've dealt with has been knowledgable I have had only good experiences with both sales and service people at Downtown Volkswagen of Chicago. Everyone I've dealt with has been knowledgable and competent. I would recommend this dealership to friends. More
by jvdreyfuss
Other Employees Tagged: Bill Dolan, Jason Halley, Adam Khamsot, Miguel Meza, John Sheehy
May 05, 2020
Incompetent and deceptive. I highly recommend you avoid this outfit. You deserve better than Downtown Volkswagen. In particular avoid finance department - I’m looking at you Mark Neeton. Charged a $695 pr this outfit. You deserve better than Downtown Volkswagen. In particular avoid finance department - I’m looking at you Mark Neeton. Charged a $695 prep charge for a used car. Terrible communication and god forbid you have a problem with your purchase. You will. Try another dealer. More
by ROADROSEN
Other Employees Tagged: Anthony Bermeo, Mark Newton, Denis Tomsa
April 29, 2020
Great service under new management. I bought a Jetta less than two years ago in this dealership, and the experience was terrible! This time around the service was great! Very satisfied w I bought a Jetta less than two years ago in this dealership, and the experience was terrible! This time around the service was great! Very satisfied with my purchase. More
by Adriana
Other Employees Tagged: Bill Prince, John Sheehy
April 14, 2020
Awful customer service, I’m never seen sales person like that, racist that use “ people who don’t understand English well” He said that the price will be $13000 out of door, but than when I signed all the that, racist that use “ people who don’t understand English well” He said that the price will be $13000 out of door, but than when I signed all the documents it was $14000 without letting me know. Very disappointed... More
by igorukrainec1
Other Employees Tagged: Bill Dolan, Jason Halley, Bojan Kokanovic, Rich Marsili, Boris Nikolov, Bill Prince, Ian Roth, Denis Tomsa
April 03, 2020
Our sales rep made the experience!!!! Nick Freeman! Love my Jetta! He was so professional, patience and knowledgeable. I highly recommend this dealership and Nick Freeman my Jetta! He was so professional, patience and knowledgeable. I highly recommend this dealership and Nick Freeman More
by Aimeeparra23
Other Employees Tagged: Nick Freeman
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