Michael Zafiriou
Michael Zafiriou at Volkswagen of Downtown Chicago

Michael Zafiriou | Page 8

General Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.0
125 Reviews

With over 20yrs of automotive sales experience, I value excellent customer service above all else. Love to help people with finance needs and credit hiccups. Started in 99' at a VW/Nissan dealer and 20yrs later, I find myself back with VW! Huge Animal lover and have 3 wonderful pets Lucille, Stephie, and Kitty. I learned excellent customer service and incredible attention to detail from ABT Appliance & Electronics back as a teenager. Please stop in and say hi!

Dealership Experience

7 yrs, 8 mos

Industry Experience

27 yrs, 3 mos

4.0

125 Reviews

Write a Review

125 Reviews of Michael Zafiriou

January 05, 2022

Dealership Rating
Employee Rating

Working with Mike and Joanna was a great experience! Joanna was very helpful with setting up all the extras on my new Taos! More

by COOKIE620
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Davila, Mark Newton

Jan 05, 2022

Volkswagen of Downtown Chicago responded

Thank you for taking the time to leave us a five-star rating! We're thrilled to hear that you found your experience with both Joanna and Mike to be a positive one. Thank you for choosing Volkswagen of Downtown Chicago.

December 31, 2021

Dealership Rating
Employee Rating

Joanna was very kind and fun to work with. She helped us find a great car More

by Snl321
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Davila

Jan 02, 2022

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad Joanna was able to help, and we hope to see you again!

November 29, 2021

Dealership Rating
Employee Rating

Worst car buying experience ever! They're disreputable, liars, and literal thieves! Car was junk and vehicle got returned after 140miles but dealership refuses to refund my $5000 deposit! Now they won't re More

by Carlmielke30
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Angie Berg

November 11, 2021

Dealership Rating
Employee Rating

Preston was helpful, patient and attentive. The team worked with my price range and was helpful to make sure we reached an agreement that worked. More

by Ms
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco , Mark Newton, Preston Sokol

Nov 11, 2021

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Preston and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 07, 2021

Dealership Rating
Employee Rating

Mike Z, Matt K, and Preston S spent almost an entire month helping me decide which car would be best for me and if I would be happier leasing or buying. I honestly could not get over how patient and kno More

by maylynmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Kutyna, Preston Sokol

Nov 08, 2021

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Maylyn, and we look forward to working with you again.

November 03, 2021

Dealership Rating
Employee Rating

Love the Photo. Mike has always been available to talk about the new VW in stock. More

by Bruno54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith , Angie Berg, Braden Carson, Joanna Davila, Nick Freeman, Matt Sanchez, Shaun Scriven, John Sheehy, Preston Sokol

Nov 04, 2021

Volkswagen of Downtown Chicago responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 30, 2021

Dealership Rating
Employee Rating

The staff was helpful and professional. I looked at a few vehicles with their help and left in a better car than the one I arrived in. More

by jasarno
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Kutyna, Mark Newton, Preston Sokol

Sep 30, 2021

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 22, 2021

Dealership Rating
Employee Rating

Extremely satisfied with the service provided by John, Great salesman. Made it work for me no matter the cost and made sure I felt comfortable with what I was signing up for. Staff as a whole really make More

by jfdiaz570
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith , Kenny Akpan, Anthony Bermeo, Braden Carson, John Sheehy

Sep 22, 2021

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Volkswagen of Downtown Chicago.

September 15, 2021

Dealership Rating
Employee Rating

Miguel at service was great and very helpful. I only bring my VW PASSAT to VW of Downtown Chicago because of Miguel. I by pass 3 other VW dealerships because I’m tired of there BS Lies. More

by BEAR1509996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Bill Dolan, Adam Khamsot, Miguel Meza

Sep 15, 2021

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. Miguel and strive to make sure that all of our customers leave happy, and it's great to hear about your service experience here at Volkswagen of Downtown Chicago.

September 08, 2021

Dealership Rating
Employee Rating

I had a good experience, no issues during my visit & everyone was very helpful. Got my service done with a reasonable time & got a nice car wash. Will be coming back here ! More

by PORTILLOMARISOL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec , Kenny Akpan, Joanna Davila, Bill Dolan, Adam Khamsot, Matt Kutyna, Miguel Meza

Sep 08, 2021

Volkswagen of Downtown Chicago responded

We appreciate your business. Thank you for taking the time to share your feedback with us. Our team looks forward to serving you again soon!

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