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Michaela (Mickey) Alvares
Michaela (Mickey) Alvares at Elk Grove Toyota

Michaela (Mickey) Alvares

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.8
8 Reviews
4.8

8 Reviews

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8 Reviews of Michaela (Mickey) Alvares

August 24, 2025

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Employee Rating

Although they were extremely short staff and I was unable to set an appt. I was seen and helped. I had an estimate ready time of 6 pm however they were complete by noon. More

by Margaritabarajas2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro

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Aug 26, 2025

Elk Grove Toyota responded

Hello, Thank you for your patience during our short staffing. I am happy to hear your vehicle was done sooner than estimated. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 02, 2025

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Employee Rating

They are very kind and help me in my process with my truck thanks a lot and keep up the good work work. More

by Oscaryepez1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jelian Alop, Rene Ascencio

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Mar 04, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 25, 2024

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Fast service. Explained clearly what needed to be done . Very courteous and helpful . Definitely plan to continue car care with them More

by pprescott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aldrete

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Apr 26, 2024

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

December 09, 2023

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Had a wonderful experience. Everything went perfectly with the maintenance service Will definitely be back More

by larrycruz64
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Workmanship
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Recommend Dealer
Yes
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November 23, 2023

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My service appointment was efficient-the wait was not too long. The staff was polite. More

by Dawnbridget1970
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Workmanship
Service Time
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Recommend Dealer
Yes
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September 22, 2023

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Employee Rating

They kept forgetting to reset the maintenance reminder. I don’t have time to keep coming back to have it reset. Please let me know the step by step to reset. Thank you More

by Balma916
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 22, 2023

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All good great customer service and support fast and friendly no issues 2 big thumbs up More

by THOMASONBRADLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Bui, Andres Flores, Jelian Alop, Rene Ascencio , Lauren Addison, Anthony Aldrete, Sulaiman Aziz, Angie Gonzales, Carly Watkins

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August 22, 2022

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Good and convenient services and affordable . Easy to make appointments. Keep doing what you are doing More

by Howard.h.vu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Mike Lau, Khang Bui , Lauren Addison, Anthony Aldrete, Sulaiman Aziz, Jose Calderon, Brian Chase, Kevin Nguyen

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Sep 15, 2022

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your business!

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