Michel James
Michel James at Certified Benz & Beemer

Michel James | Page 2

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.7
65 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

12 yrs, 2 mos

4.7

65 Reviews

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65 Reviews of Michel James

May 30, 2026

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Employee Rating

Scott was awesome to work with. Process was super easy and got a great deal on a great car! More

by Bennettblwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

May 31, 2026

Certified Benz & Beemer responded

Dear Bennettblwe: Thanks for sharing how well Scott treated you in getting the best deal possible. We are grateful for your kind words and support and look forward to the pleasure of working with you again in the future.

May 29, 2026

Dealership Rating
Employee Rating

Benz and Beamer was the easiest car buying experience I’ve had yet. My salesman Scott made the process simple and fast. More

by Saltyobrien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

May 30, 2026

Certified Benz & Beemer responded

Dear Saltyobrien: Thank you for your positive review. We are glad that Scott helped make your car buying so quick and easy for you. We are grateful for the opportunity to work with you and hope to have the pleasure of doing so again in the future.

May 28, 2026

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Employee Rating

Professional, courteous and overall very pleasant experience to buy my new car. I will highly recommend them to friends looking for a new car purchase. More

by Jtswantko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Robinson, Mat Dresp

May 29, 2026

Certified Benz & Beemer responded

Dear Jtswantko: Thank you for taking the time to share your compliments of the customer service provided by the CBB team. We appreciate your business and your kind recommendation of CBB to others. We look forward to working with you again in the future.

May 26, 2026

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Employee Rating

This was the second vehicle I have purchased from Benz & Beemer. My experience both times has been exceptional. Mat was our Rep, and his knowledge of BMW’s was outstanding. I highly recommend both Mar and More

by Laurie-n-Sdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mat Dresp

May 27, 2026

Certified Benz & Beemer responded

Dear Laurie-n-Sdale: We love to hear from our repeat customers and are glad that Mat helped make your most recent BMW purchase such an exceptional buying experience for you. Thank you for your continued patronage as well as your kind recommendation of Mat and CBB to others. We look forward to the opportunity to work with you again in the future.

May 21, 2026

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Employee Rating

Easy no hastle process! Fast and thorough and friendly, Eddy was very helpful and detailed. Thanks so much More

by woman.little
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eddy Jaime

May 22, 2026

Certified Benz & Beemer responded

Dear woman.little: We really appreciate you sharing how well you enjoyed your car buying experience working with Eddy. Thank you for your business. Please let us know when we can have the pleasure of helping you again in the future.

May 20, 2026

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Employee Rating

Excellent transaction. Mike Cunningham , my sales rep, was both professional and extremely prompt in getting me details, as I purchased long distance. Seamless! More

by bradh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cunningham

May 21, 2026

Certified Benz & Beemer responded

Dear bradh: We love to hear from our out-of-state customers! Thanks so much for sharing your compliments of Mike's customer service. We are grateful for your business and look forward to the opportunity to serve you again in the future.

May 19, 2026

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Employee Rating

Great experience. Vehicle was as described and pictured on internet. I would buy from this dealership again. More

by shannon.stevens322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

May 20, 2026

Certified Benz & Beemer responded

Dear shannon.stevens322: Our mission is to provide our customers with the best car buying experience that they have ever had so we really appreciate your feedback. Thanks so much for your high praise and support. We look forward to the pleasure of working with you again in the future.

May 18, 2026

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Employee Rating

Andy was great to work with, very knowledgeable and no pressure whatsoever, he made me feel very comfortable with my purchase! Thank you Andy! I will be back to purchase again! More

by mbdesignsphx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Tom Berra

May 19, 2026

Certified Benz & Beemer responded

Dear mbdesignsphx: On behalf of Andy, you are very welcome! We are glad that Andy provided you with an easy and zero-pressure car buying experience. Thank you for your kind words and support. We look forward to the pleasure of serving you again in the future.

May 18, 2026

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Employee Rating

Saw Yu was extremely friendly and comfortable to talk to about the car. The financier was pushy about the options unfortunately and killed the mood when I denied the options, being visibly upset about it. W More

by con
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saw Yu Nwe Zin

May 19, 2026

Certified Benz & Beemer responded

Dear Con: Thanks for sharing how friendly and helpful Saw was with your recent purchase. We are sorry to hear that you felt the finance person was pushy. Normally, we attempt to make every purchase fully transparent and without any pressure. As part of that transparency, our finance person was obligated to let you know that the vehicle you purchased had an extremely limited warranty period due to its age and presented options for you so you could better protect your new purchase against future repairs. Apparently, he did so in a way that made you feel uncomfortable and, for that, we apologize. Please let us know when we can ever assist you again. Sincerely, Jack Schneider, Owner

May 13, 2026

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I just purchased my first vehicle from CBB and the experience exceeded my expectations. Saw was my Product Specialist; she was extremely professional, knowledgeable, thorough, and responsive. She More

by Kristie Bullis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Saw Yu Nwe Zin , Charles in the service department was 5 stars too

May 14, 2026

Certified Benz & Beemer responded

Dear Kristie Bullis: You are very welcome! We appreciate you sharing your compliments of the customer service you received from Saw and the CBB team with your recent Mercedes-Benz purchase. Thank you for giving CBB the opportunity to earn your business. We hope to have the pleasure of assisting you again in the future.

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