Michel James
Michel James at Certified Benz & Beemer

Michel James | Page 2

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.6
57 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

12 yrs, 1 mo

4.6

57 Reviews

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57 Reviews of Michel James

May 18, 2026

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Employee Rating

Saw Yu was extremely friendly and comfortable to talk to about the car. The financier was pushy about the options unfortunately and killed the mood when I denied the options, being visibly upset about it. W More

by con
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saw Yu Nwe Zin

May 19, 2026

Certified Benz & Beemer responded

Dear Con: Thanks for sharing how friendly and helpful Saw was with your recent purchase. We are sorry to hear that you felt the finance person was pushy. Normally, we attempt to make every purchase fully transparent and without any pressure. As part of that transparency, our finance person was obligated to let you know that the vehicle you purchased had an extremely limited warranty period due to its age and presented options for you so you could better protect your new purchase against future repairs. Apparently, he did so in a way that made you feel uncomfortable and, for that, we apologize. Please let us know when we can ever assist you again. Sincerely, Jack Schneider, Owner

May 13, 2026

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I just purchased my first vehicle from CBB and the experience exceeded my expectations. Saw was my Product Specialist; she was extremely professional, knowledgeable, thorough, and responsive. She More

by Kristie Bullis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Saw Yu Nwe Zin , Charles in the service department was 5 stars too

May 14, 2026

Certified Benz & Beemer responded

Dear Kristie Bullis: You are very welcome! We appreciate you sharing your compliments of the customer service you received from Saw and the CBB team with your recent Mercedes-Benz purchase. Thank you for giving CBB the opportunity to earn your business. We hope to have the pleasure of assisting you again in the future.

May 12, 2026

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Certified Benz and Beemer is an unparalleled buying experience. Everyone at the dealership is an ultimate professional, kind, and helpful. The quality of cars and attention to detail is second to none. More

by mark.pacult
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Saw Yu Nwe Zin

May 13, 2026

Certified Benz & Beemer responded

Dear mark.pacult: Our mission is to provide our customers with the best car buying experience that they have ever had so we really appreciate your feedback. It's great that you also enjoyed our wide selection of high-quality vehicles. Thanks so much for your high praise and support. We look forward to the pleasure of working with you again in the future.

May 11, 2026

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Prepared, professional and efficient dealership. Excellent sales and financial staff. Excellent explanation of the sales process. More

by Sanchopaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cunningham

May 12, 2026

Certified Benz & Beemer responded

Dear Sanchopaz: Thank you for taking the time to share your compliments of our dealership, and the customer service received from our CBB team. We appreciate your kind words and support. Please do not hesitate to reach out when we can be of service to you again in the future.

May 07, 2026

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This was one of the best car buying experiences I’ve ever had. Mark was awesome, had the vehicle ready for us when we got there, test drove it, signed the papers and out of there. Didn’t take more than a cou More

by Adamgoutdoors
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens , Ryan Bregman

May 08, 2026

Certified Benz & Beemer responded

Dear Adamgoutdoors: We really appreciate you sharing how well you liked the smooth, easy and zero-pressure car buying experience working with Mark. Thanks so much for choosing CBB and for your 5 Star review. We look forward to the pleasure of helping you again in the future.

April 30, 2026

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Mike C. was the best and easiest salesperson I have worked with. It was a no-pressure sales experience, and the team was very reasonable and understanding of More

by Allenburnham2026
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller, Mike Cunningham

Apr 30, 2026

Certified Benz & Beemer responded

Dear Allen Burnham: We really appreciate you sharing how well you liked the smooth, easy and zero-pressure car buying experience working with Mike and the CBB team. Thanks so much for choosing CBB. We look forward to your return and providing you with another 5 Star experience when you do.

April 28, 2026

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Scott was extremely helpful, patient and friendly. He even stayed late to make sure the job was complete. It was a very quick and painless buying experience! More

by ginarose723
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

Apr 29, 2026

Certified Benz & Beemer responded

Dear ginarose723: We are delighted to hear that Scott went above and beyond to make your recent purchase such a pleasant experience. Thank you for your business. Please let us know when we can ever be of assistance to you again.

April 28, 2026

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Jamie made the process for purchasing my new car out of state very easy. He was always very quick to respond to calls or texts and providing status updates. He sent several videos of the car in great detai More

by mykayleeboo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson

Apr 29, 2026

Certified Benz & Beemer responded

Dear mykayleeboo: We really appreciate our out-of-state customers! Thanks so much for sharing how Jamie helped make your recent purchase such a pleasurable experience. Thank you for business. We hope to have the opportunity to work with you again in the future.

April 18, 2026

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Working with Tim throughout the purchase was a great experience. He was attentive to exactly what I was looking for and took the time to clearly explain all the features and specs of the car. He made th More

by Nickfpes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Adam Pals

Apr 19, 2026

Certified Benz & Beemer responded

Dear Nickfpes: Thank you for sharing with our customers how Tim made your recent purchase so smooth and easy for you. We appreciate your business as well as your recommendation of Tim and CBB to others. We look forward to the pleasure of working with you again in the future.

April 18, 2026

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Employee Rating

Class A dealership, 7th car that I have purchased from here. They respect my time by getting me taken care of quickly. A top notch facility with a highly professional team. More

by Chris.donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Apr 19, 2026

Certified Benz & Beemer responded

Dear Chris.donald: Thank you for your 5 Star review and for being such a loyal customer! We appreciate your continued support and look forward to the pleasure of serving you again in the future.

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